Changed PMP Exam Questions

In a situation where a project’s execution could impact a local community, particularly a school, it’s crucial for the project manager to ensure minimal disruption1. This can be achieved by liaising with the school to include nonworking project hours during school start and finish times1. This approach ensures that the project work does not interfere with the school’s operations, thus maintaining a smooth workflow for both the project and the school21. It’s also a demonstration of good project management practice, as it shows consideration for the project’s external stakeholders and their needs31. References: 

 The PMBOK Guide emphasizes the importance of developing the project team. This includes improving competencies, team interaction, and the overall team environment to enhance project performance. In this case, the project manager should ensure that coaching meetings are in place for the new team member within the project timeline. This will help the new team member gain the necessary skills and knowledge to contribute effectively to the project. References: PMBOK Guide, 6th Edition, Chapter 9: Project Resource Management, Section 9.4: Develop Team

 In a project management environment, it’s crucial to maintain a positive and collaborative atmosphere. When faced with challenges such as unprofessional behavior or communication issues, the project manager should take corrective actions to address these problems12.

A. Confronting the people causing the stress directly with the aim of finding amicable solutions is a proactive approach. It involves open and respectful communication to understand the root cause of the issue and work towards a resolution1.

B. Seeking support from the Project Management Office (PMO) can be beneficial as the PMO can provide guidance, resources, and conflict resolution strategies. The PMO can also help enforce organizational policies and standards2.

E. Talking to the Human Resources (HR) manager about these concerns is another effective strategy. HR can provide support and advice on how to handle such situations, and they can also intervene if necessary to ensure a respectful and productive work environment3.

Avoiding the people causing stress or requesting a transfer (option D) is not a constructive solution as it does not address the root cause of the problem. Discussing possible actions with the project sponsor (option C) could be helpful, but it’s not the first line of action as sponsors are typically more involved in high-level project decisions rather than team dynamics4. References: Deep Project Manager, Ganttic, PMHut, Smartsheet

Conflict management is a crucial part of project management. When a project manager faces a conflict with a project sponsor, it’s important to negotiate and develop a mutually beneficial solution12. This involves clear communication, active listening, and negotiation skills1. The project manager should try to reach a compromise where both parties may have to make concessions1. Rather than viewing the problem as a disagreement between two parties, it can be helpful to view it as a common issue and work together to resolve it1. This approach fosters collaboration and leads to a win-win outcome1. References: 12