Project-Management-Professional PMP Passing Score

According to the PMBOK Guide, the issue log is a project document that records and monitors the resolution of issues that arise during a project. Issues are points or matters in question or in dispute, or that are not settled and are under discussion or over which there are opposing views or disagreements. Issues can be related to any aspect of the project, such as scope, schedule, cost, quality, resources, communication, risk, procurement, or stakeholder engagement. The issue log helps the project manager and the project team to track the status of issues, assign responsibilities, establish priorities, and set target dates for resolution. The issue log is updated as new issues are identified and current issues are resolved. The issue log is also a communication tool that informs stakeholders about the issues and how they are being handled. References: PMBOK Guide, 6th edition, pages 89, 123, 558.

According to the PMBOK Guide, the project manager is responsible for managing the project team by tracking team member performance, providing feedback, resolving issues, and managing team changes. One of the tools and techniques for managing the project team is interpersonal and team skills, which include conflict management, negotiation, and emotional intelligence. In this scenario, a key team member informs the project manager that they have been accepted to a master’s degree program, which will coincide with the last phase of the project. This may create a potential conflict between the team member’s personal and professional goals, and affect the project performance. The best way to handle this situation is to assess the team member’s commitment to the master’s program and its impact on project performance, using interpersonal and team skills. This option allows the project manager to understand the team member’s perspective, evaluate the risks and benefits of the situation, and negotiate a mutually acceptable solution that balances the team member’s needs and the project’s objectives. Asking the team member to inform HR, delegate some of their tasks, or postpone their enrollment are not the best options, as they do not address the underlying conflict, or respect the team member’s autonomy and career aspirations. These options may also create resentment, demotivation, or turnover among the team member, which can negatively affect the project performance. References: PMBOK Guide, 7th edition, pages 217-218, 9.6 Manage Team.

 In a hybrid project, the project manager needs to balance the customer’s expectations and the team’s capabilities, while following the contract terms and the project management plan. The project manager should ask the customer for their priorities regarding the requirements for the second milestone, as this can help to identify the most important features or functionalities that the customer wants to deliver in the first quarter. This can also help to manage the scope and avoid scope creep. The project manager should also go back to the development team and discuss which second milestone requirements can be performed in the first quarter, as this can help to assess the feasibility and the impact of the change request on the schedule, cost, quality, and resources. The project manager should then communicate the results of the analysis to the customer and negotiate a mutually acceptable solution.

The other options are not appropriate actions for the project manager to take. Option B is not customer-oriented and does not address the customer’s need for a tangible outcome. Option C is not constructive and does not offer any alternatives or solutions. Option E is not proactive and does not involve the customer or the team in the decision-making process. References: = PMBOK Guide, 6th edition, pages 134-135, 176-177, 444-445; PMP Exam Content Outline, 2021, pages 9-10, 14-15

According to the PMBOK Guide 7th Edition, the project manager should first assess the impact of any issue or risk on the project objectives before taking any action. In this case, the project manager should evaluate the impact of nonrenewal of the license on the project scope, schedule, cost, quality, and other factors. This will help the project manager to determine the best course of action, such as renewing the license, finding an alternative solution, or accepting the risk. References: PMBOK Guide 7th Edition, Chapter 4: Project Delivery, Section 4.3: Monitor and Control Project Work, Page 97.