Free and Premium PMI PMI-ACP Dumps Questions Answers

The correct answer is C – Explain that the Kanban board enables the team to complete the work and increases transparency on work that is not done.

Agile values transparency, visibility, and collaboration. Kanban boards are a form of information radiator—tools that openly display the team’s workflow, work-in-progress (WIP), and progress toward goals. Their visibility helps stakeholders and the team remain aligned and encourages accountability.

From the PMI Agile Practice Guide:

“Agile teams use information radiators such as Kanban boards to provide transparency and make status, bottlenecks, and priorities visible to all. This fosters trust, communication, and quick decision-making.”

(PMI Agile Practice Guide, Section 3.5 – Information Radiators)

Mike Griffiths adds:

“Visibility into progress and issues enhances communication and alignment across stakeholders. Information radiators like task boards or Kanban boards are vital tools for agile success.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 5 – Agile Tools and Techniques)

Other options are inappropriate:

A and D compromise transparency and contradict agile values.

B misstates the purpose of the Kanban board—it’s not about assigning work post-completion.

Answer: C

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The correct answer is A — Capture risks and make them visible, and use a burndown chart to focus on reducing risks early in the project.

Technical uncertainty is a key area of risk in Agile projects. These risks should be clearly communicated, visualized, and prioritized early in the project to allow timely mitigation. Agile teams are empowered to make decisions and highlight blockers rather than delay work or seek hierarchical intervention.

PMI Agile Practice Guide states:

“Agile teams actively manage risk through transparency and continuous feedback. Risks should be made visible on information radiators and addressed early in the project to prevent impact on value delivery.”

(PMI Agile Practice Guide, Section 7.3 – Risk Management)

Mike Griffiths adds:

“Teams facing uncertainty must surface risks openly and early. Using charts such as risk burndown and dashboards helps keep focus on managing these risks iteratively.”

(PMI-ACP Exam Prep, Chapter 6 – Problem Detection and Resolution)

Incorrect options:

B contradicts the time-boxing principle of sprints.

C raises awareness but lacks proactive risk mitigation.

D introduces a command-and-control dynamic, which is not agile.

Answer: A

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A product roadmap is a high-level visual representation of a product's development strategy, highlighting upcoming product releases and the features or goals that will be included in each release. By displaying the roadmap, the agile project manager is ensuring that all stakeholders are aligned on what the product will deliver and when, helping to manage expectations and communicate progress. This is essential for ensuring that everyone involved in the project has a shared understanding of the product's direction and key milestones.

Relying solely on the developers' experience with similar systems to define functionality can be limiting and potentially result in misaligned expectations with actual user needs. Effective Agile teams should focus on understanding and addressing the needs of end users, leveraging continuous feedback from customers, and engaging stakeholders directly. This ensures the product is built to meet real user expectations and can evolve as necessary based on user input. Instead of relying on previous experience, the team should be focused on co-creating value with customers through collaboration, feedback, and agile practices like user stories and regular testing.

According to thePMI Agile Practice Guide (Section 7.2.1), the Scrum Master’s role includesremoving impediments and shielding the team from outside interference. A team member being pulled into work on a different project is a classic example of an impediment. Recording the issue in a risk register is appropriate, but more importantly,the Scrum Master must communicate and resolve the issue.

Mike Griffiths in hisPMI-ACP Exam Prep Book (Chapter 3: Team Performance)emphasizes that agile teams require full dedication and protection from context switching, as multitasking reduces productivity and increases error rates. Merely documenting the issue is not enough—the Scrum Master must take steps toescalate and resolve the interference, potentially by negotiating with the former supervisor or re-clarifying role boundaries.

Therefore,Option Cis correct as it involvesactively addressing the threatrather than passively monitoring or adjusting around it.

The correct answer is A – Self-organize. One of the fundamental principles of agile is that teams are self-organizing and cross-functional. During iteration planning, once the stories are accepted into the sprint, the team collaborates to break down those stories into tasks and assign work among themselves based on skills and interest.

From the PMI Agile Practice Guide:

“Agile teams are self-organizing, meaning they collectively decide how to accomplish their work, rather than being directed by others. This principle supports autonomy and trust, and enhances team ownership and commitment.”

(PMI Agile Practice Guide, Section 4.3 – Team Performance)

Mike Griffiths reinforces:

“Agile teams are trusted to manage themselves. Once user stories are selected during iteration planning, the team decomposes stories into tasks and self-assigns work collaboratively.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect options:

B contradicts agile principles of self-assignment and voluntary collaboration.

C may be valuable for clarification but is not the first action after stories are added.

D identifying the Scrum Master is irrelevant to the task breakdown phase.

Answer: A

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The correct answer is C – Refer to the remaining prioritized backlog items. Agile planning is iterative and based on the product backlog’s prioritization. During iteration planning, once the team has identified most story points to be delivered, it should refer back to the product backlog and select the next highest-priority user stories to fill in the remaining capacity, considering the team’s historical velocity.

From the PMI Agile Practice Guide:

“Iteration planning begins with the team reviewing the prioritized backlog items. Based on their velocity, they determine how many stories can be completed. Teams select stories from the top of the backlog and stop when they reach their capacity.”

(PMI Agile Practice Guide, Section 5.2 – Iteration Planning)

Mike Griffiths also emphasizes:

“Agile teams rely on a prioritized backlog maintained by the product owner. Iteration planning involves pulling the highest-priority stories into the sprint until the team reaches its forecasted velocity.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 5 – Adaptive Planning)

Other options are incorrect:

A is counter to adaptive planning and proactive engagement.

B focuses on technical feasibility, not business priority.

D ignores prioritization and may add low-value work.

Answer: C

The root cause of the issue seems to be a focus on process and planning meetings, which may be impacting the team's ability to deliver effectively. Implementing Kanban, which emphasizes a pull system and focuses on continuous delivery without overwhelming the team with unnecessary meetings, allows for smoother workflow and can address bottlenecks. It helps the team focus more on value delivery rather than rigid planning and process constraints, thus potentially improving the quality and reducing unnecessary delays.

Gold-plating—adding extra features not requested or prioritized—is ananti-patternin agile. Agile emphasizesdelivering the highest-priority features first, and product changes should always go through theProduct Ownerfor prioritization and validation.

According to thePMI Agile Practice Guide (Section 5.1: Backlog and Value Delivery)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 6: Value-Driven Delivery), when capacity is available, the team should pull more storiesfrom the prioritized backlog, ensuring that all work aligns with stakeholder-defined value.

Option Dis correct: confirm backlog priority and use time to delivercustomer-prioritized value.

Option Asupports scope creep.

Option Bis partially correct but doesn’t optimize the time to deliver value.

Option Cperpetuates gold-plating and undermines value alignment.

The Walking Skeleton approach involves developing a minimal, end-to-end working system with just enough functionality to demonstrate how the product works in its simplest form. This is often used in Agile to ensure the core structure of the product is in place, and it allows stakeholders to see how basic features are implemented and how the product will evolve. By highlighting this approach, the project manager can help the sponsor understand the essential features and the incremental development process, making it clear what will be developed and when, without overwhelming them with detailed planning at this stage.

The correct answer is D — Suggest an iterative approach including timely engagement of all key stakeholders and hold regular review meetings.

Engaging stakeholders continuously and using iteration reviews to validate deliverables ensures that misunderstandings are addressed early. This is especially critical in situations where expectations were not met in previous projects. Agile thrives in environments that require responsiveness to feedback.

PMI Agile Practice Guide:

“Early and continuous stakeholder engagement and regular reviews help ensure alignment and satisfaction, especially when past experiences were negative.”

(PMI Agile Practice Guide, Section 4.2 – Stakeholder Engagement)

Mike Griffiths:

“Agile promotes iterative delivery and early validation, minimizing the risk of misaligned expectations and unmet requirements.”

(PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)

Incorrect options:

A and C are useful, but don’t directly prevent recurrence of the problem.

B is vague and lacks concrete action.

Answer: D

Creating apsychologically safe environmentis a key agile principle. According to thePMI Agile Practice Guide (Section 4.3.2 Team Environment), leaders should build trust and inclusion, especially for new or hesitant team members. Demonstrating that input isrespected and acted uponhelps new members gain confidence.

Mike Griffiths in hisPMI-ACP Exam Prep Book (Chapter 3: Team Performance)emphasizes thatinclusive collaborationand modeling desired behaviors in team settings are more effective than handling everything in private or through hierarchy.

Option Bis correct because it combines assurance and public demonstration of team values.

Option Amay violate psychological safety.

Option Cimplies isolation and reduces integration.

Option Dis helpful but lacks the team visibility that builds mutual trust.

The product owner should ensure that the stakeholder has easy access to relevant project data by utilizing the information radiator. An information radiator is a visual display of important project information, such as progress, financials, and key metrics. By giving the stakeholder access to this information, they can get the data they need without disrupting the team's workflow or waiting for specific requests. The scrum master can help facilitate this process by making sure the relevant data is readily available and visible.

The team lead should work to resolve the conflict by negotiating with the project director. Since the lead developer cannot complete their work due to the request for a detailed testing plan, the team lead should seek to limit the scope of the documentation request. By negotiating for fewer details or a reduced scope of testing documentation, the team can continue their work on the iteration while still meeting the project director's needs. This approach balances the need to progress with development and address the request without causing significant delays.

The correct answer is B — Establish a live video feed between the dispersed teams to enable spontaneous engagement and collaboration on issues.

Agile encourages face-to-face communication as the most effective form of knowledge sharing. For distributed teams, this means using video conferencing, virtual whiteboards, and real-time collaboration tools to replicate co-located team dynamics. This improves clarity, reduces misinterpretation, and accelerates problem-solving.

PMI Agile Practice Guide states:

“For distributed teams, using video conferencing, shared tools, and real-time collaboration platforms helps bridge communication gaps and maintains team cohesion. Face-to-face communication, even via video, remains the most effective method.”

(PMI Agile Practice Guide, Section 4.2 — Stakeholder Engagement)

Mike Griffiths also notes:

“Distributed teams must invest in communication technologies to reduce barriers. Real-time, visual communication enables faster resolution of issues and a shared understanding of tasks.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 — Team Performance)

Incorrect Options:

A involves centralized control and status reporting — not Agile.

C demands co-location, which may not be feasible.

D accepts poor performance instead of addressing root causes.

Answer: B

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The correct answer is A – Kaizen. Kaizen is a Japanese term meaning "continuous improvement." In Agile, Kaizen refers to the practice of regularly reflecting on processes and results, then making incremental improvements. By tracking impediments and resolving them transparently, the team engages in Kaizen behavior.

From the PMI Agile Practice Guide:

“Agile teams embrace a mindset of continuous improvement (Kaizen), regularly inspecting their work and processes and adapting them for better outcomes.”

(PMI Agile Practice Guide, Section 6.6 – Continuous Improvement)

Mike Griffiths writes:

“Agile is rooted in lean thinking, including Kaizen. Teams reflect on what went well and what needs to change, often using tools like Kanban boards to visualize and track improvements.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 7 – Continuous Improvement)

Incorrect options:

B refers to goal-setting, not process improvement.

C are metrics, not an outcome of experimentation.

D (Muda) refers to waste, which Kaizen seeks to reduce.

Answer: A

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Frequent feedback is key to agile success. According to thePMI Agile Practice Guide (Section 5.3: Sprint Review and Feedback)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement), thesprint review (demo)is the primary event designed to obtain feedback from stakeholders. If stakeholders are unresponsive,increasing the opportunities for engagement, such as byscheduling more demos or review checkpoints, encourages their involvement.

Option Dis correct: demos provide structured opportunities to collect feedback.

Option Amight increase delivery cadence but doesn't guarantee feedback.

Option Bis inappropriate—daily stand-ups are for the team.

Option Cviolates role responsibilities—estimation is owned by the team, not stakeholders.

The correct answer is B – Facilitate an open and focused team discussion that reinforces team agreements. Agile teams are built on collaboration, mutual respect, and self-organization. When conflict arises about role expectations or task assignments, the Scrum Master should create a safe space for open discussion to reinforce working agreements and promote shared accountability.

From the PMI Agile Practice Guide:

“Agile leaders support team collaboration by encouraging open conversations. When team dynamics are strained, the Scrum Master facilitates discussions to reinforce team norms, self-organization, and equality of contribution.”

(PMI Agile Practice Guide, Section 4.3 – Team Performance and Working Agreements)

Mike Griffiths further states:

“Agile teams succeed when responsibilities are shared and roles are not rigidly defined. The Scrum Master should facilitate a discussion that encourages shared ownership and mutual respect for all tasks.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect options:

A imposes action without addressing the root issue or respecting roles.

C brings external authority into a team matter, weakening self-organization.

D is partially correct but doesn’t resolve the immediate team conflict.

Answer: B

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The first step for the Scrum Master should be to identify the key stakeholders as early as possible. Understanding who the key stakeholders are, such as internal or external individuals or groups that have an interest in the project, allows the team to prioritize communication and engagement with them from the outset. Identifying stakeholders early ensures that their needs and expectations can be taken into account when planning and executing the project. This helps avoid misunderstandings or misaligned goals later in the project.

The correct answer is B — Two-way communication.

Agile thrives on collaboration and transparency. In sprint planning, the product owner presents the business needs (via user stories), and the team responds with estimates and commitments. This mutual communication fosters alignment, shared understanding, and trust, which is characteristic of two-way communication.

PMI Agile Practice Guide:

“Agile projects rely on high levels of communication and collaboration, especially between the product owner and development team.”

(PMI Agile Practice Guide, Section 4.2 – Communications and Collaboration)

Mike Griffiths:

“Two-way communication allows feedback and clarification. Sprint planning is a prime example where the PO and team interact to shape and commit to sprint goals.”

(PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect options:

A refers to managing emotions, not communication style.

C is unrelated to agile practice.

D (reciprocal communication) is a less common term and not directly aligned with the scenario.

Answer: B

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In this scenario, the development team is working closely with different business units to deliver value early and often. This aligns with the agile value of delivering working software frequently, with a preference for shorter timescales. By collaborating with business units, the team is enabling early feedback and adapting to changing requirements, which is a core principle of agile methodologies like Scrum.

The Scrum Master’s role as a servant leader is to support the team, not to resolve conflicts for them. It is important for the team to work through their disagreements themselves, as this fosters collaboration and improves their problem-solving skills. The Scrum Master should encourage open communication and guide the team toward healthy conflict resolution, ensuring that the disagreements are addressed constructively. This approach helps the team build trust, improves their cohesion, and strengthens their ability to handle challenges in the future.

According to thePMI Agile Practice Guide (Section 7.1 Communication)andPMBOK® Guide (6th Edition, Section 13.3 Manage Stakeholder Engagement),transparency with stakeholdersis fundamental in agile environments. Delays or deviations from expected outcomes must bepromptly communicatedto affected stakeholders to adjust expectations and plans.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement)emphasizes that one of the key values in agile isresponding to change over following a plan, and that includes openly discussing risks and delays with impacted parties.

Thus,Option Dis correct: the agile coach shouldproactively engage marketing stakeholdersto inform them about the delay and support revised planning.

The correct answer is C – Encourage all feedback then work with the customer to prioritize work for future sprints. Agile welcomes continuous feedback and values customer collaboration. All feedback should be collected and considered, but the product backlog is reprioritized to align with capacity and business goals.

From the PMI Agile Practice Guide:

“Agile promotes constant feedback to refine product direction. Feedback is incorporated into the backlog, prioritized based on value, and delivered incrementally according to capacity.”

(PMI Agile Practice Guide, Section 3.4 – Value-Driven Delivery and Continuous Customer Collaboration)

Mike Griffiths adds:

“Stakeholder feedback is essential in agile. Not all feedback can be implemented immediately, but it should be welcomed, evaluated, and prioritized transparently in collaboration with the product owner and stakeholders.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)

Incorrect options:

A implies a heavy process not aligned with agile.

B prematurely limits feedback before collaborative prioritization.

D ignores the product owner’s prioritization role.

Answer: C

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The correct answer isB – Review possible options and make an informed decision to cut losses based on delivered business value.In agile, decisions arecontinuously evaluatedbased onvalue delivery,inspect-and-adapt principles, andbusiness justification.

From thePMI Agile Practice Guide:

“Agile projects emphasize delivering the highest value features early and frequently. When new information emerges—such as the high risk of failure of a critical feature—the product owner must evaluate the cost-benefit, assess remaining value, and make a business-based decision.”

(PMI Agile Practice Guide, Section 3.4 – Value-Driven Delivery)

“The agile mindset embraces failure as a learning opportunity but also encourages continuous evaluation of whether a project should continue. It is better to stop a project early based on value delivery assessments than to continue wasteful efforts.”

(PMI Agile Practice Guide, Section 2.3 – Fail Fast to Learn Quickly)

Mike Griffiths’ PMI-ACP Exam Prep Booknotes:

“Agile teams reassess business value frequently. If remaining features do not justify additional investment due to technical, market, or cost concerns, the product owner may decide to stop the project and preserve resources. This decision should always be informed by the value already delivered versus expected benefits.”

(Mike Griffiths, Chapter 3 – Value-Driven Delivery)

Why the other options are incorrect:

Ais a possible outcome, but prematurely terminating without analyzing value delivery is hasty.

C(bringing in experts) may increase costs and still not solve the fundamental issue of failing value.

Dignores the significance of the critical feature and assumes it can be deferred without impact—this may not be viable.

Answer: B

The correct answer is A – Speak to the agile lead about the concerns.

Agile encourages transparency, collaboration, and open communication across all levels of the team. If a team member identifies a risk or concern, the most agile-aligned approach is to raise it directly and constructively with the agile lead or Scrum Master, who is responsible for protecting the team and facilitating problem-solving.

From the PMI Agile Practice Guide:

“Agile teams promote a culture of openness where team members are encouraged to speak up and raise concerns. Effective leadership listens and collaborates to resolve issues.”

(PMI Agile Practice Guide, Section 4.1 – Agile Mindset)

Mike Griffiths further adds:

“Team members should be empowered to express concerns and challenge assumptions respectfully. Continuous communication and feedback improve project outcomes.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 4 – Team Performance)

Why the other options are not ideal:

B promotes blind compliance, which is contrary to agile empowerment.

C suggests overwork, which contradicts sustainable pace.

D may escalate unnecessarily without first engaging the proper leadership channel.

Answer: A

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Reducing test automation in agileundermines quality and slows down feedback loops, contradicting agile principles. According to thePMI Agile Practice Guide (Section 5.5 Quality Management in Agile Projects)andPMBOK® Guide (6th Edition, Section 8.1), agile projects aim forbuilt-in quality, and test automation is critical in achieving that.

Mike Griffiths (PMI-ACP Exam Prep Book, Chapter 6: Value-Driven Delivery) strongly advocates fortest automation to support sustainable developmentand improve predictability, quality, and speed. Rather than comply blindly with the product owner’s request, the agile practitioner shouldengage stakeholdersand clarify the long-term trade-offs of reducing quality practices.

Option Ais correct: consulting stakeholders ensures transparency, alignment, and helps prevent short-sighted compromises that could undermine the product.

At this point in the planning process, the team has not yet gathered enough data to provide a precise release date. The team's velocity (the amount of work they can complete in each iteration) has not been established, and the team needs some iterations to stabilize and gather insights. However, they can offer a broad range based on the current understanding of the backlog and priorities. This allows the sponsor to have a rough expectation while also managing the uncertainty involved at this stage in the process.

When calculating cycle time, it's important to consider delays and bottlenecks in the process. Cycle time refers to the total time taken for a single unit of work to go through the entire process from start to finish. By identifying and understanding delays or bottlenecks, the team can gain insights into where improvements can be made to optimize the flow and reduce overall cycle time. This approach helps in identifying inefficiencies and improving the team's ability to deliver value more effectively.

Since PO Integration (Item #3) currently lacks user stories and estimated story points, the project team needs to break it down into smaller user stories or tasks before moving forward. This will allow the team to:

Assess dependencies and integration requirements more effectively.

Prioritize and deliver in smaller, testable increments.

Improve estimation accuracy using techniques like planning poker.

Ensure alignment with agile principles of incremental and iterative delivery.

The agile lead should evaluate the team's capacity and help them select user stories that align with around 80% of their available capacity for the iteration. This approach takes into account potential issues or interruptions and helps ensure the team is not overcommitting. By selecting user stories based on a realistic understanding of the team’s capacity, the team is more likely to meet their commitments and avoid incomplete work. This method promotes sustainable work practices and helps the team maintain a predictable velocity over time.

Thedaily stand-up (daily Scrum)is atime-boxed coordination meetingwhere each team member answers the three key questions: What did I do yesterday? What will I do today? Are there any blockers? According to thePMI Agile Practice Guide (Section 5.3: Daily Stand-ups)andScrum Guide, in-depth discussions should betaken offlineto avoid disrupting the stand-up’s purpose.

Option Ais correct: deferring detailed conversations maintains stand-up focus.

Option Bmay derail the time-boxed meeting.

Option Coverreacts and undermines team self-management.

Option Dmight be appropriate later but not during the stand-up.

The correct answer is D – Facilitate a product development roadmap workshop. Engaging stakeholders early through a roadmap workshop helps align expectations, prioritize outcomes, and build shared understanding around value delivery.

From the PMI Agile Practice Guide:

“Product roadmaps provide a high-level view of deliverables and timing. Facilitating roadmap workshops ensures that all stakeholders contribute to and align with the vision.”

(PMI Agile Practice Guide, Section 5.4 – Product Roadmap and Planning)

Mike Griffiths further explains:

“Roadmap workshops allow stakeholders to discuss release priorities and business goals, ensuring engagement in the planning process and continuous alignment throughout the project.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 5 – Adaptive Planning)

Incorrect options:

A reflects a waterfall mindset.

B involves team-level planning, not broad stakeholder engagement.

C is informative but not collaborative or sufficient for planning.

Answer: D

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The team lead should facilitate a constructive discussion by restating both perspectives clearly, which can help ensure that all team members understand each other's viewpoints. Asking for more details about both approaches allows the team to analyze each method's pros and cons, fostering a collaborative, solution-focused discussion. Creating a chart of similarities and differences can provide a visual representation that helps the team make an informed decision, highlighting which elements from both approaches might be beneficial. This approach encourages open communication, avoids escalation, and leads to a productive exploration of options without dismissing either side.

The correct answer is A – Cross-train some members in the automation framework to broaden their capacity with that skill. Agile teams are cross-functional and self-organizing. Cross-training helps build resilience, reduce skill bottlenecks, and ensure continuous delivery without unnecessary delays or dependence.

From the PMI Agile Practice Guide:

“Cross-training improves team performance and flexibility. Agile encourages developing T-shaped skills—broad knowledge across functions and deep knowledge in one.”

(PMI Agile Practice Guide, Section 4.3 – Team Performance and Cross-Functionality)

Mike Griffiths explains:

“High-performing agile teams actively cross-train to address skill gaps and reduce dependencies. This enhances velocity and self-sufficiency.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect options:

B undermines team self-management and is not the PO’s responsibility.

C delays the needed skill improvement.

D sacrifices quality and value.

Answer: A

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A complete and realistic backlog must include not onlyfunctional storiesbut alsonon-functional and support taskssuch as infrastructure setup, analysis, and design. ThePMI Agile Practice Guide (Section 5.2: Backlog Composition)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 6: Adaptive Planning)emphasize including all types of work in the backlog to ensureaccurate effort planning.

Option Dis correct: effort must includetechnical tasks, not just feature delivery.

Option Asuggests speculation on velocity and cost increases, which is unreliable.

Option BandC(adding buffers or padding estimates) violate agile’s principle of transparency and simplicity.

Retrospectives are held toinspect what went well and what could be improved. According to thePMI Agile Practice Guide (Section 5.6), teams should use retrospectives to identifyissues, root causes, and impediments, not just successes. Identifying and discussing theproblems that arosehelps the team avoid similar issues in future sprints.

Mike Griffiths in hisPMI-ACP Exam Prep Book (Chapter 7: Continuous Improvement)emphasizes the importance of open discussions around problems and the value of asafe environmentwhere teams can reflect and improve.

Option Bis correct: by highlighting the problems that emerged, the Scrum Master sets the stage for continuous improvement and alignment with organizational goals.

In an adaptive approach to project management, particularly in agile, empowering team leads to manage their teams’ issues and impediments is a key practice. This allows for more autonomy within the teams, ensures that obstacles are handled promptly, and promotes frequent communication among team leads. By giving the leads the authority to resolve issues, they can ensure smooth collaboration across cross-functional teams and maintain alignment with the overall project goals.

Agile empowers teams to beself-organizing and self-managing. According to thePMI Agile Practice Guide (Section 5.6)andMike Griffiths' PMI-ACP Exam Prep Book (Chapter 7: Problem Detection and Resolution), the agile coach or Scrum Master facilitates the process but shouldencourage the team to resolve internal issues themselves. This develops ownership, team maturity, and accountability.

The team coach’s role is tosupport, not solve. Escalating issues unnecessarily or bypassing the team undermines agile principles. Therefore,Option Cis correct: the coach should encourage the team to address and resolve the issue internally, stepping in only if the team cannot resolve it themselves.

This approach reinforces the core values of agile, particularly the idea that a self-managed team should be collaborative and support one another. The agile lead should focus on creating a safe environment where team members feel comfortable sharing challenges and asking for help. This will not only help the junior team member but also improve the overall team dynamics and performance by fostering a culture of openness and mutual support.

To support quick feature delivery while maintaining quality, the best approach is to automate integration, testing, and deployment activities. This aligns with the principles of Continuous Integration and Continuous Deployment (CI/CD), which streamline processes and reduce the manual effort required to test and deploy software. This approach can help the team to quickly release features with confidence that they meet quality standards, reducing manual errors and speeding up the delivery cycle.

The correct answer is A – Ask the team for suggestions.

In Agile, the Scrum Master serves the team by facilitating problem-solving rather than dictating actions. When a team member falls behind, the first step is to bring the issue to the team (e.g., in a daily stand-up or task review session) and allow the team to self-organize around resolving the impediment—whether through swarming, pairing, or shifting workload.

From the PMI Agile Practice Guide:

“Teams are empowered to self-organize and solve problems collaboratively. The Scrum Master supports this by facilitating discussion and removing impediments—not by reassigning work unilaterally.”

(PMI Agile Practice Guide, Section 4.1 – Agile Mindset and Section 6.2 – Coaching Agile Teams)

Mike Griffiths also explains:

“The Scrum Master fosters a problem-solving culture. When issues arise, teams should explore solutions together—this builds ownership and improves trust.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 4 – Team Performance)

Why other options are less suitable:

B circumvents team collaboration and may lead to resentment or overburdening.

C may be needed later, but collaborative resolution should be the first step.

D escalates prematurely and is not aligned with servant-leadership principles.

Answer: A

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The correct answer is C — Ask probing questions to other team members to encourage dissenting viewpoints.

Agile coaches foster team collaboration and help surface diverse opinions. When one member dominates, the coach should use facilitation techniques to ensure equal voice. Encouraging quieter team members to contribute through thoughtful questions promotes balanced participation and trust.

PMI Agile Practice Guide:

“Agile coaches foster an environment of trust and collaboration. When team dynamics are unbalanced, the coach helps ensure psychological safety and equal participation.”

(PMI Agile Practice Guide, Section 6.2 – Coaching the Agile Team)

Mike Griffiths:

“Coaches use powerful questions to draw out quieter team members and help build a culture where everyone feels heard and valued.”

(PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect choices:

A is extreme and non-collaborative.

B ignores the coach’s facilitative responsibilities.

D is reactive and too late.

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Step 1: Identify Total Story Points in the Backlog

From the backlog table:

Total story points = 6 + 4 + 8 + 4 + 21 + 7 + 5 + 9 + 3 + 5 = 72

Step 2: Determine the Team's Velocity

The risk register mentions a burn reduction of 1 story point per sprint from sprint 4 to sprint 6 due to a holiday schedule. However, assuming a normal velocity of 5 story points per sprint, we can estimate sprint completion.

Normal sprint velocity: 5 story points per sprint

Reduced velocity for sprints 4-6: 4 story points per sprint

Step 3: Calculate Total Sprints Needed

First 3 sprints: 5 points per sprint → 5 × 3 = 15 story points completed

Sprints 4-6: 4 points per sprint → 4 × 3 = 12 story points completed

Remaining story points after sprint 6: 72 - (15 + 12) = 45 story points

Remaining sprints needed at normal velocity (5 story points per sprint): 45 ÷ 5 = 9 sprints

Total Sprints Required

Sprints 1-6: Already planned.

Additional 9 sprints needed.

Total sprints to complete the backlog: 6 + 9 = 15 sprints.

Agile teams areself-organizingand should strive forconsensus-based decision making. ThePMI Agile Practice Guide (Section 4.3.1 Team Empowerment)supports facilitative leadership where leadersguide decision-making, not override it. Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 3: Team Performance)emphasizes that leaders shouldfoster collaboration and respectdiverse views to prevent disengagement.

Option Ais correct: encouraging consensus builds ownership, trust, and engagement.

Option BandCstill place control with the leader, reducing team empowerment.

Option Dis too passive; agile leaders participate actively as facilitators.

The correct answer is A — Conduct a requirements gathering workshop.

In Agile, workshops such as story-writing or backlog refinement sessions help the team and stakeholders collaboratively explore requirements. These sessions are interactive and iterative and allow for joint discovery, prioritization, and clarification of user needs.

PMI Agile Practice Guide:

“Collaborative workshops enable teams to gather requirements and clarify expectations in an iterative fashion. They engage stakeholders in prioritizing and decomposing work into user stories.”

(PMI Agile Practice Guide, Section 5.2 – Backlog Refinement)

Mike Griffiths writes:

“Workshops are a key practice for backlog development. They are particularly useful when initiating complex projects with minimal requirements, allowing the team to iteratively develop stories with stakeholders.”

(PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)

Incorrect options:

B assumes delivery before refinement, risking misalignment.

C places the burden on the product owner alone.

D is waterfall-oriented and contradicts iterative backlog evolution.

Answer: A

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When the team is facing difficulties in estimating the scope of work due to unclear or ambiguous requirements, the product owner should collaborate closely with the client to ensure that the requirements are clear and well-defined. By refining the product backlog with more detailed and clarified requirements, the product owner can help the team generate more accurate estimates and better understand the scope of work. This is a fundamental step in ensuring the team can properly plan and execute the project on time.

The agile lead is emphasizing the importance of creating a safe environment for disagreement, which encourages constructive conflict. In Agile, this is crucial because it allows team members to openly express differing opinions and perspectives. Such discussions often lead to better decision-making by surfacing various viewpoints and potential solutions. When teams feel safe to disagree, it fosters creativity, innovation, and problem-solving without fear of retribution. This aligns with Agile principles of collaboration, transparency, and continuous improvement.

The Scrum retrospective is the appropriate place for the team to reflect on what went well and what didn’t, including the missed sprint goals. The Scrum master should facilitate an open and constructive discussion about the impediments faced during the sprint, such as the unavailability of the specialist, and help the team find ways to avoid or mitigate similar issues in future sprints. This helps the team continuously improve and ensures that they are better prepared for future challenges.

Agile teams operate on the principle ofinspect and adapt. According to thePMI Agile Practice Guide (Section 5.6 Retrospectives)andPMBOK® Guide 6th Edition (Section 3.7), retrospectives are designed forexperimentation and safe failure. Teams should be encouraged to try new process improvements and assess their impact. If the result is not positive, it’s an opportunity for collective learning—not for blame.

Mike Griffiths states in hisPMI-ACP Exam Prep Book (Chapter 7: Continuous Improvement)that leaders shouldfoster a culture of experimentation, where teams are praised for trying new approaches, even if they fail. This maintains psychological safety and continuous learning.

Thus,Option Ais correct: Commending the attempt and facilitating a team discussion to explore alternatives is consistent with agile values and promotes team maturity.

With a limited budget of $17,000 remaining, the product owner should prioritize features that provide the most value to the customer. This means considering the business needs, customer feedback, and potential value of each feature rather than focusing solely on completing all planned features. Features like the Reporting Module, which have not started and have a high estimated cost, might need to be reconsidered or deferred based on priority. By assessing which features deliver the most value to stakeholders and aligning with the overall objectives, the product owner can make the most efficient use of the remaining budget.

Value stream mapping is a powerful tool in Agile and Lean methodologies used to visualize and analyze the flow of materials and information across the entire process. By mapping the current state, the team can identify bottlenecks, delays, and inefficiencies, especially when multiple teams are involved in sequential activities. Once these gaps and constraints are identified, the team can work on improving the process, such as by finding ways to increase the number of systems migrated per day from two to three, thus improving overall efficiency.

Sprint reviews are a crucial Scrum event for obtaining early feedback from stakeholders, which allows the team to inspect the progress and adapt the product accordingly. By skipping sprint reviews in favor of only release reviews, the team loses the opportunity to make adjustments and improvements throughout the project. The scrum master should emphasize the importance of regular feedback and ensure the team stays aligned with Scrum principles for continuous improvement and value delivery.

Spikes are valuable for reducing uncertainty, but agile discouragesspending multiple sprints solely on spikeswithout delivering value. According to thePMI Agile Practice Guide (Section 5.2 Spikes and Exploration)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 6: Adaptive Planning), learning and delivery should occurconcurrentlywhenever possible. Teams should strive toinclude high-priority deliverables alongside spikes, particularly in early sprints, to build momentum and maintain stakeholder engagement.

Option Cis correct: executing high-priority stories in parallel with spikes promotes learning and value delivery.

Option AandDsupport spikes but ignore the risk ofdelayed value.

Option Bis valid but administrative; the better choice is to avoid needing prolonged spike sprints at all.

A team charter with clearly defined norms, rules, and agreements is a critical tool for promoting trust and collaboration, especially in a globally distributed team. It establishes a shared understanding of how the team will work together, addresses potential communication challenges, and helps create a collaborative and respectful environment. By having these norms in place, team members from different cultures and time zones can align their expectations and behaviors, which is essential for overcoming challenges and preventing conflicts. This approach helps to foster a positive and productive team dynamic.

The correct answer is B – Retrospective meeting.

The retrospective is a key Agile ceremony dedicated to continuous improvement. It provides a safe space for the team to reflect on what went well, what didn’t, and how to improve. When morale is low or conflicts arise, retrospectives help surface issues and co-create solutions.

From the PMI Agile Practice Guide:

“Retrospectives are a vital part of continuous improvement. They are used to inspect team processes, relationships, and interactions to find ways to work more effectively.”

(PMI Agile Practice Guide, Section 3.7 – Continuous Improvement)

Mike Griffiths emphasizes:

“The retrospective is the heartbeat of improvement. It is where the team reflects, adjusts, and grows. Conflict and low morale are ideal triggers for a meaningful retrospective.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 7 – Continuous Improvement)

Other options explained:

A (Standup) is for daily coordination, not reflection.

C (Demo) is customer-facing and not a morale tool.

D (Offsite) may help later, but is not a formal Agile method for resolving internal team issues.

Answer: B

In Scrum, velocity is a metric that measures the amount of work a team can complete in a given sprint, usually measured in story points or work units. However, velocity is not a metric for team efficiency or quality. It primarily reflects the team's capacity to complete work within a sprint and can help forecast future work delivery once the team becomes stable. A team may have a stable velocity, but that does not necessarily mean they are producing higher-quality or more efficient deliverables.

The correct answer is A – Conduct frequent demos and obtain feedback from users throughout the development of the next release. Agile is feedback-driven. Regular demonstrations (e.g., sprint reviews) help gather customer input to continuously enhance the product and optimize value.

From the PMI Agile Practice Guide:

“Frequent demonstrations and validation with stakeholders ensure that teams deliver value continuously and adapt the product based on real-time feedback.”

(PMI Agile Practice Guide, Section 5.2 – Feedback and Product Review)

Mike Griffiths notes:

“Customer feedback loops are vital to agile. Demos provide a mechanism for validating delivered functionality, identifying improvement opportunities, and maximizing product value.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)

Incorrect options:

B contradicts continuous delivery and customer collaboration.

C may help with scale, but doesn’t directly address value improvement.

D is more about process quality than business value.

Answer: A

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To calculate cycle time, we use Little’s Law, which states:

Where:

WIP (Work in Progress) = 50 tickets

Throughput = 200 tickets per 8-hour shift

Now, applying the formula:

According to thePMI Agile Practice Guide (Section 7.2.2), one of the key responsibilities of the agile practitioner is toactively engage stakeholdersthroughout the development cycle—not just during review meetings. Agile frameworks promote continuous collaboration and frequent feedback. Merely attending sprint reviews is passive participation and may lead to missed alignment on expectations.

Mike Griffiths also emphasizes in hisPMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement)that stakeholder satisfaction requires more than periodic visibility—it requiresongoing interactionand inclusion in decision-making and backlog refinement sessions. This deepens shared understanding and reduces the risk of late-stage surprises.

Hence, answerBis correct because proactivestakeholder engagement with the product ownerfosters mutual understanding, timely feedback, and course correction—ensuring the product aligns with expectations.

Agile promotestransparency through information radiators, such as task boards, burndown charts, and Kanban boards. These tools are designed to make real-time progress visible to all stakeholders. According to thePMI Agile Practice Guide (Section 7.1: Communications)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement), stakeholders should be directed to thesereal-time, transparent sources of truth.

Option Bis correct: using an information radiator promotes transparency and reduces dependency on individuals.

Option Ais inappropriate—standups are for the team.

Option CandDare manual approaches that reduce transparency and don't scale.

Even if a team is high-performing and stable, theScrum Master’s role remains valuablein facilitating continuous improvement, removing impediments, and protecting agile principles. However, in mature teams, a Scrum Master cansupport other teams or initiativeswhile still offering guidance to the original team.

ThePMI Agile Practice Guide (Section 3.3: Agile Roles)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 3: Team Performance)both emphasize thatScrum Masters evolveinto more strategic, cross-team roles as teams mature.

Option Ais correct: it reflects astrategic redeployment of a seasoned Scrum Masterwhile maintaining light support to the current team.

Option Brisks losing agile momentum and undermines continuous improvement.

Option CandDconfuse roles—Scrum Master and Product Owner must remain distinct.

The correct answer is D – Set up a meeting with the stakeholder to modify the working agreement and ensure future engagement.

Agile values regular collaboration with stakeholders. When a stakeholder becomes disengaged, the first step is to address it through open communication and mutual agreement. Revisiting or modifying the working agreement helps reset expectations and reestablish commitment in a collaborative and respectful way.

From the PMI Agile Practice Guide:

“Agile teams work closely with stakeholders and set expectations through working agreements that are revisited and refined as necessary. These agreements include communication preferences and participation expectations.”

(PMI Agile Practice Guide, Section 4.2 – Stakeholder Engagement)

Mike Griffiths reinforces this:

“Creating and maintaining stakeholder engagement requires ongoing alignment of goals and expectations. When participation drops, revisit agreements and reset expectations collaboratively.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 3 – Stakeholder Engagement)

Why the other options fall short:

A may help short-term but doesn’t address the root issue of misalignment or expectation gaps.

B comes across as directive rather than collaborative.

C escalates prematurely without attempting resolution directly with the stakeholder.

Answer: D

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Continuous delivery is a key practice in DevOps, ensuring that code is always in a deployable state. This practice allows for faster, more reliable releases, promoting automation and consistent feedback loops in the development process. It helps teams to iterate quickly and deploy changes frequently, which is a hallmark of DevOps.

A product roadmap is a strategic plan that outlines the vision for the product, the business objectives that need to be achieved, and the timeframes for delivering key milestones or features. It provides a high-level overview of the product's development, aligning the team and stakeholders on the product's direction and the expected delivery timeline.

Product vision defines what the product aims to achieve and the value it will deliver to customers or the business.

Business objectives outline what the product aims to accomplish in terms of business impact, like increasing revenue or improving customer satisfaction.

Timeframes indicate when key milestones or releases are planned to occur, ensuring that progress can be tracked and expectations set.

This high-level structure is essential for guiding product development and keeping stakeholders aligned, without delving into the specific details of design or project management, which are more suited for other planning documents.

Thestorming phase(from Tuckman’s model: Forming–Storming–Norming–Performing) is marked byconflict and role negotiation. Theagile coach or Scrum Masterplays a critical role in guiding teams through this phase withstructured facilitation and conflict-resolution techniques.

According to thePMI Agile Practice Guide (Section 4.3.2: Team Development Stages)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 3: Team Performance), the agile coach must providesupport, guidance, and toolsto help the team evolve toward self-organization and maturity.

Option Bis correct: effective facilitation helps the team progress toward high performance.

Option Apromotes dysfunction.

Option Crisks escalating unresolved conflict.

Option Dis overly individual-focused and not team-centric.

The correct answer is A – Add a task to the product backlog to allow the team time to investigate and experiment prior to estimating.

When the team lacks experience or clarity around a new feature or technical solution, they should perform a time-boxed research activity, known as a spike. Spikes allow the team to explore unknowns, validate assumptions, and gather information needed to provide accurate estimates.

From the PMI Agile Practice Guide:

“When the team is unable to estimate due to uncertainty, a spike can be added to the backlog. This allows time for research, experimentation, or prototyping to enable informed estimation.”

(PMI Agile Practice Guide, Section 5.3 – Adaptive Planning)

Mike Griffiths also writes:

“Spikes are used to investigate technical or functional elements. A spike helps reduce uncertainty and informs future planning and estimation.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 5 – Adaptive Planning)

Why other options are less effective:

B (Wideband Delphi), C (Planning Poker), and D (Three-point estimation) are techniques for estimation, not suitable when the team lacks enough information to estimate in the first place.

Answer: A

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The correct answer is D – Ask the team to estimate the amount of rework needed so that adjustments can be made to both the project and release plan.

Agile planning is adaptive and iterative. New information, including required rework, must be integrated into updated estimates and plans. Agile teams frequently replan based on the realities of work-in-progress.

From the PMI Agile Practice Guide:

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The correct answer is B — Organize training and development workshops to help all stakeholders form a shared understanding of agile practices.

Agile transformation requires not only role assignment but a cultural shift and shared mindset. Providing training and development for all stakeholders—including team members, managers, and leadership—builds a common understanding of agile principles, frameworks, and expectations.

PMI Agile Practice Guide:

“Agile adoption requires training, mentoring, and coaching. It is critical that all team members and stakeholders share an understanding of agile principles and practices to foster alignment and collaboration.”

(PMI Agile Practice Guide, Section 6.5 – Organizational Change and Culture)

Mike Griffiths:

“Effective adoption of agile requires both technical and cultural onboarding. Training everyone—not just technical team members—is essential for creating a cohesive, aligned agile environment.”

(PMI-ACP Exam Prep, Chapter 1 – Agile Principles and Mindset)

Incorrect options:

A focuses only on assigning roles, which is insufficient without foundational understanding.

C is a good long-term step but doesn’t directly support the immediate team-level transition.

D limits agile adoption and fails to support holistic team capability-building.

Answer: B

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As the project team scales and expands to build a business-critical platform, having a work collaboration platform is the most effective way to ensure that the team can work toward a common goal and communicate efficiently. Such a platform centralizes communication, document sharing, task tracking, and collaboration, which is essential for maintaining alignment, especially as the complexity of the project increases. Tools like Slack, Microsoft Teams, or similar platforms allow for seamless communication and collaboration, even across distributed teams, making it easier to manage and track progress, share knowledge, and keep everyone on the same page.

The correct answer is B — Set the velocity to the delivered story points of the last sprint.

Agile velocity is a historical measure, not a target. It represents the amount of work a team actually completed in a previous sprint and should be used to help guide future sprint planning. Teams should not inflate, manipulate, or "game" their velocity; instead, they should use it as a basis for realistic planning.

PMI Agile Practice Guide states:

“Velocity is calculated by totaling the points for all fully completed stories. It is a measure of what the team can complete—not what it hopes to complete—and should be used as an empirical baseline for planning.”

(PMI Agile Practice Guide, Section 5.3 – Estimation and Velocity)

Mike Griffiths further explains:

“Velocity should be based on historical data from previous sprints. Teams should not artificially inflate velocity by changing estimation practices or slicing stories merely to appear more productive.”

(PMI-ACP Exam Prep, Chapter 5 – Adaptive Planning)

Incorrect options:

A promotes splitting for manipulation, not for clarity.

C suggests altering estimation practices for the sake of metrics.

D implies gaming the system to falsely increase velocity.

Answer: B

—

The correct answer is A – Facilitate a team discussion to identify knowledge gaps and determine the best way to address them.

The agile coach's role is to foster team ownership and encourage collaborative problem solving. When knowledge gaps are uncovered, the first step is to create transparency and engage the team in identifying how to resolve the gap—through pairing, mentoring, spikes, or backlog adjustments.

From the PMI Agile Practice Guide:

“Agile leaders coach teams to self-identify impediments and explore solutions collaboratively. Coaching helps teams build awareness and take ownership of their development and process improvements.”

(PMI Agile Practice Guide, Section 6.2 – Coaching the Agile Team)

Mike Griffiths adds:

“Rather than providing direct solutions, agile coaches should help teams uncover their own improvements through retrospection, facilitated discussion, and group problem solving.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 7 – Continuous Improvement / Coaching)

Why the other options fall short:

B & C externalize the problem instead of building team capability.

D may be part of the solution, but the team should explore it collectively—not as a unilateral decision.

Answer: A

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In agile environments, planning should be flexible and adaptable to changing circumstances. Just-in-time (JIT) refinement refers to the practice of refining the backlog and details of the product features as they become more relevant, rather than attempting to plan everything upfront. This allows the team to respond to changes and new information as they emerge, which aligns with agile principles of iterative development and adaptability.

The correct answer is B — They most likely discussed the best approach for this project with the team and will adapt and tailor the approach periodically by reviewing and verifying the scope with the customer.

In Agile, tailoring and adaptiveness are key. Agile projects are not "one-size-fits-all" — teams assess the context and collaboratively select and continuously tailor the best-fit practices. Agile also emphasizes engaging stakeholders frequently and iteratively refining scope.

PMI Agile Practice Guide:

“Agile teams tailor their processes and continually adapt to changing needs. The decision to use agile practices should be based on the nature of the work and team collaboration.”

(PMI Agile Practice Guide, Section 2.1 – Tailoring Agile)

Mike Griffiths:

“Agile promotes adaptive planning and continuous stakeholder engagement to ensure alignment and responsiveness to change.”

(PMI-ACP Exam Prep, Chapter 1 – Agile Principles and Mindset)

—

The correct answer is A – Prioritize the stakeholder feedback, considering the impact on strategic objectives and current workload, and discuss these priorities with the team in the next sprint planning meeting to collaboratively decide on the next steps.

Agile promotes adaptive planning and continuous stakeholder engagement. While feedback is highly valuable, especially from a sprint review, changes to the product backlog must be carefully prioritized and collaboratively discussed with the team. The product owner’s responsibility is to maintain and refine the backlog, ensuring alignment with stakeholder needs while also preserving team focus and avoiding unnecessary disruption during an ongoing sprint.

From the PMI Agile Practice Guide:

“Product backlog refinement is an ongoing process in which the product owner and the team collaborate on the details of backlog items. This includes analyzing, estimating, and prioritizing items to reflect the latest feedback and business needs.”

(PMI Agile Practice Guide, Section 5.2 – Product Backlog Refinement)

“Agile teams embrace change, especially when it delivers value. However, they also maintain sustainable pace and focus by avoiding mid-sprint scope changes unless absolutely necessary. Backlog items are reviewed and reprioritized before the next sprint begins.”

(PMI Agile Practice Guide, Section 3.4 – Value-Driven Delivery)

From Mike Griffiths’ PMI-ACP Exam Prep Book:

“While agile encourages responding to change, disrupting sprint commitments can erode team trust and productivity. Sprint planning is the correct forum to reprioritize work based on new stakeholder insights.”

(Mike Griffiths, Chapter 5 – Adaptive Planning)

Why the other options are incorrect:

B introduces mid-sprint disruption and disregards agile best practices for maintaining sprint integrity and team focus.

C eliminates team collaboration and risks breakdowns in communication, violating agile’s emphasis on transparency and teamwork.

D disregards valuable feedback and delays addressing important stakeholder needs, which could compromise customer satisfaction and strategic alignment.

Answer: A

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Delivering value in agile depends onfrequent prioritization and real-time feedback. According to thePMI Agile Practice Guide (Section 5.1 Product Backlog and Prioritization), product owners and agile teams mustcontinuously reprioritize the backlogbased on changing stakeholder needs, market shifts, and feedback. Failure to do so can result in building the wrong product—even if it's "done."

Mike Griffiths (PMI-ACP Exam Prep Book, Chapter 6: Value-Driven Delivery) stresses thatvalue delivery is iterative and depends on current priorities, not static backlogs. It is vital that teams confirm that they're working on thehighest-value itemsbefore committing to a sprint.

Option Ais correct: proper backlog refinement and reprioritization ensures alignment with evolving stakeholder needs.

Option Bis an anti-pattern; agile welcomes change even late in development.

Option CandDare irrelevant or do not address the core issue of prioritization.

The correct answer is B – The customer changed requirements. Agile teams embrace change, especially when it improves the product’s value. Customer-driven changes to requirements are the most common and legitimate reason for adjusting project plans in agile, supported by rolling wave planning and continuous backlog refinement.

From the PMI Agile Practice Guide:

“Agile projects anticipate changes in requirements. The product backlog is continuously updated to reflect new insights and customer needs.”

(PMI Agile Practice Guide, Section 5.3 – Rolling Wave Planning)

Mike Griffiths emphasizes:

“In agile, planning is dynamic. The most common source of change is evolving customer requirements, which lead to changes in scope and prioritization.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 5 – Adaptive Planning)

Incorrect options:

A is unrelated and unrealistic.

C is useful but doesn’t directly alter the project plan.

D is ambiguous and doesn’t reflect business-driven change.

Answer: B

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The correct answer is D – Stop updating the documentation and initiate an analysis to identify its value and act on the findings.

Agile promotes the creation of “just enough” documentation. If a document isn’t being used and adds no value, the team should reflect on whether to discontinue or improve it. Retrospectives are the appropriate venue to identify such inefficiencies and implement continuous improvement.

From the Agile Manifesto (referenced in PMI Agile Practice Guide):

“Working software over comprehensive documentation.”

From the PMI Agile Practice Guide:

“Agile teams minimize non-value-added work. If documentation is not being used or reviewed, teams should examine whether it is necessary, and if not, discontinue or replace it.”

(PMI Agile Practice Guide, Section 7.1 – Continuous Improvement)

Mike Griffiths adds:

“Documentation should serve a purpose. If stakeholders do not find value in it, the team should discontinue or refactor it to meet actual needs.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 7 – Continuous Improvement)

Why the other options fall short:

A prolongs the wasteful practice unnecessarily.

B lacks the analysis needed before eliminating documentation.

C enforces process over value, which contradicts Agile principles.

Answer: D

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To address declining morale, mistrust, and isolation within the team, the agile project manager should focus on fostering collaboration, trust, and team cohesion. Cross-training and mentoring provide opportunities for team members to learn from one another, share knowledge, and build stronger interpersonal relationships. This not only enhances productivity but also helps break down silos, encourages mutual support, and increases trust across the team.

The correct answer is C – Ensure that members begin to self-organize as small teams with efficiently distributed skills.

Agile emphasizes self-organizing teams. When teams are too large, splitting into smaller teams is a good practice (Scrum recommends 5–9 members per team). However, rather than top-down assignment, the Scrum Master should enable and support self-organization. Teams should be encouraged to form organically while ensuring knowledge-sharing and cross-functional capabilities.

From the PMI Agile Practice Guide:

“Agile leaders support team self-organization by creating an environment of trust and encouraging the team to determine how best to accomplish their work.”

(PMI Agile Practice Guide, Section 5.2 – Team Composition)

Mike Griffiths writes:

“Agile teams are self-organizing, and the role of the leader is to facilitate the conditions for that to occur, not to direct assignments.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 4 – Team Performance)

Why other options are less appropriate:

A suggests command-and-control behavior, which is contrary to Agile values.

B makes assumptions about comfort levels and may ignore skill diversity.

D disregards team input and imposes a solution, limiting buy-in and trust.

Answer: C

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Agile emphasizesjust enough detailto start work and adapt through ongoing conversation. According to thePMI Agile Practice Guide (Section 5.2 Requirements and User Stories), stories should beclear enough for estimation and discussion, but not over-specified. The INVEST model (Independent, Negotiable, Valuable, Estimable, Small, Testable) supports this.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 6: Adaptive Planning)reiterates that stories should not contain exhaustive detail up front; rather, they evolve throughcollaborative dialoguewith the product owner.

Option Cis correct because it supports collaboration and adaptive planning.

Option AandBlead to over-specification and undermine agility.

Option Daddresses testing but doesn’t resolve confusion about appropriate story detail.

The correct answer is B – A product backlog should be created to list the project requirements from all of the project stakeholders.

In Agile, the product backlog serves as a living document where requirements, user stories, and stakeholder feedback are continuously refined. It is the central mechanism for capturing and prioritizing stakeholder needs and ensuring that business value is delivered incrementally.

From the PMI Agile Practice Guide:

“The product backlog is a prioritized list of work for the development team that is derived from stakeholder input, user stories, and emerging needs. It evolves as the project progresses and stakeholder feedback is incorporated.”

(PMI Agile Practice Guide, Section 5.2 – Product Backlog)

Mike Griffiths writes:

“Product backlogs provide transparency into stakeholder priorities. They enable the team to continuously align work with customer expectations and business needs.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 3 – Stakeholder Engagement)

Why the other options are incorrect:

A refers to the traditional project charter, which is not commonly updated throughout the agile life cycle.

C is a misunderstanding—the Agile Manifesto is a set of principles, not a project-specific document.

D misuses user stories; stories are used for functional requirements, not stakeholder profiles.

Answer: B

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TheMoSCoW method(Must have, Should have, Could have, Won’t have) is aprioritization techniquecommonly used in agile to determine which stories deliver the most value. ThePMI Agile Practice Guide (Section 5.1: Prioritization Techniques)lists MoSCoW as one of the methods used by product owners and teams toprioritize backlog items.

Option Ais correct: MoSCoW is a proven agile prioritization method.

Option Bis used forestimation, not prioritization.

Option Cis not a standard agile prioritization method.

Social awareness—a key element ofemotional intelligence (EI)—is the ability to understand and respect others' feelings, perspectives, and dynamics, especially indiverse teams. ThePMI Agile Practice Guide (Section 4.3.2: Emotional Intelligence and Team Collaboration)highlights that social awareness is essential when planning inclusive team-building activities, as it helps the leader consider cultural and personal differences.

Mike Griffiths also discussesEQ (Emotional Quotient)in thePMI-ACP Exam Prep Book (Chapter 3: Team Performance)as vital to managingdiverse, high-performing teams.

Option Bis correct: social awareness allows the leader to design inclusive and engaging team activities.

Option A(networking) is more external-facing.

Option C(communication) is important but not specific to diversity sensitivity.

Option Dis broad and not specific to the interpersonal nuance required here.

In Agile, continuous integration and regression testing should be part of every iteration to ensure that the product is always in a potentially shippable state. These practices help catch issues early in the development process, preventing defects from accumulating and becoming harder to fix later. By integrating and testing frequently, the team ensures that new code works with existing code and that the product maintains its quality throughout the development lifecycle. This approach aligns with Agile principles of delivering working software regularly and maintaining high-quality standards throughout each iteration.

The correct answer is B – Align with stakeholder expectations and releasable product increments.

In Agile, sprint or iteration reviews provide an opportunity for the team to present completed work and validate it against stakeholder expectations. Demonstrations should showcase working, potentially shippable increments that align with business goals and value delivery.

From the PMI Agile Practice Guide:

“The purpose of iteration reviews is to showcase a working product increment. The review should focus on what was completed and how it aligns with stakeholder expectations and business objectives.”

(PMI Agile Practice Guide, Section 3.5 – Iteration Review)

PMBOK® Guide further reinforces this point:

“The team should deliver functional product increments that are valuable to stakeholders. These should be validated for alignment with scope and business value.”

(PMBOK® Guide, 6th Edition, Section 5.5 – Validate Scope)

Mike Griffiths notes:

“Product demonstrations should confirm stakeholder needs are being met. The team’s focus should be on verifying value delivery, product completeness, and stakeholder alignment.”

(Mike Griffiths, Chapter 3 – Value-Driven Delivery / Stakeholder Feedback)

Why other options fall short:

A is valuable context, but doesn’t directly ensure demonstration success.

C reflects team improvement but is not the purpose of a product demo.

D speaks to collaboration, not validation of stakeholder alignment.

Answer: B

In an adaptive environment, the project manager’s role is focused on facilitating collaboration and communication among stakeholders, teams, and sponsors to ensure that decisions are made quickly and effectively as circumstances change. This aligns with the agile principle of collaboration over contract negotiation and emphasizes adaptability and the ability to respond to changing needs. While project managers may still contribute to planning and other activities, fostering a collaborative and flexible decision-making process is key in an adaptive environment.

The correct answer is D — Iteration Burndown Chart.

An iteration burndown chart provides daily updates about the team’s progress during an iteration (or sprint). It tracks the remaining work in the sprint backlog and helps both the team and stakeholders assess if the sprint goal is likely to be met. This visualization helps communicate real-time progress to key stakeholders and supports adaptive planning.

PMI Agile Practice Guide states:

“Burndown charts display work remaining in a timebox and are updated daily. They are effective for communicating iteration progress to the team and stakeholders.”

(PMI Agile Practice Guide, Section 5.6, Information Radiators)

PMBOK® Guide (6th Edition) and Mike Griffiths both emphasize using task boards and burndown charts as “information radiators” for transparency.

Mike Griffiths’ PMI-ACP Exam Prep Book elaborates:

“Iteration burndown charts are the most widely used artifact to track sprint progress. They offer insight into how much work remains and signal whether the team is on track to meet its sprint goal.”

Options A and B are long-term planning tools. Option C (velocity) is a forecasting metric and not updated daily.

Answer: D

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Once the team has clarity on the user stories and agrees they are ready, the next step in agile planning is toestimatethem. According to thePMI Agile Practice Guide (Section 5.2: Estimating)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 6: Adaptive Planning), agile estimation techniques likestory pointsorPlanning Pokerhelp the teamgain a shared understanding of effort, complexity, and delivery time.

Option Ais correct: estimating comes before development and guides prioritization and planning.

Option Bprematurely dives into task-level detail before effort is understood.

Option Cskips planning and development entirely.

Option Drefers to retrospective, which comes after execution, not before.

The correct answer is D – Provide a delivery range based on the team's estimated velocity.

In Agile, planning is iterative and inherently uncertain. Rather than committing to a fixed schedule, it is best practice to provide a forecasted delivery window based on the team’s actual measured velocity. This reflects the inspect-and-adapt mindset of Agile.

From the PMI Agile Practice Guide:

“Agile teams forecast delivery using velocity ranges derived from completed work. Ranges reflect uncertainty and promote realistic expectations with stakeholders.”

(PMI Agile Practice Guide, Section 5.4 – Adaptive Planning)

Mike Griffiths affirms:

“Planning with ranges rather than fixed commitments respects the uncertainty of estimates and the empirical nature of Agile delivery. Forecasts should be based on velocity trends and updated iteratively.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 5 – Adaptive Planning)

Why the other options are less suitable:

A suggests triangulating data but wrongly implies a precise commitment.

B is more of a work preparation activity, not a planning technique.

C (analogous estimation) is better suited for initial planning, not for an in-progress agile project with real velocity data.

Answer: D

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Theproduct owneris responsible formaintaining and prioritizing the product backlogbased on stakeholder input. According to thePMI Agile Practice Guide (Section 5.1: Product Backlog and Prioritization)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement), when a sponsor is dissatisfied, the product owner should confirm that their needs are clearly prioritized and represented in the backlog.

Option Bis correct: ensuring priorities are accurately captured aligns delivery with stakeholder expectations.

Option Ais reactive and not productive.

Option Cpresumes funding is the issue without confirming alignment.

Option Dundermines the product owner’s role.

The correct answer is D – Ask QA team members experienced with the new automation framework to cross-train the other QA members. Agile emphasizes shared ownership, continuous learning, and eliminating skill silos. Cross-training is an effective way to improve team capability and reduce dependencies.

From the PMI Agile Practice Guide:

“Agile encourages cross-functional teams and skills sharing. When skill gaps are discovered, team members with the knowledge are encouraged to cross-train others to increase the team’s flexibility and productivity.”

(PMI Agile Practice Guide, Section 4.3 – Team Performance and Learning)

Mike Griffiths adds:

“Cross-training improves team resilience and reduces bottlenecks. When expertise is limited to a few people, risks increase. Agile teams overcome this by mentoring and shared learning.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect options:

A and C are reactive and delay resolution.

B encourages overwork and can lead to burnout.

Answer: D

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To reduce stakeholder risk and encourage early investment in high-risk/high-reward projects, agile recommends breaking the solution intosmall, incremental deliverablescalledMinimally Marketable Features (MMFs). According to thePMI Agile Practice Guide (Section 5.1 Product Roadmap and MMFs)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 6: Value-Driven Delivery), delivering MMFs early allows the business to realize value quickly, validate assumptions, and reduce risk—especially helpful for uncertain or experimental projects.

Option Bis correct: MMFs demonstrate business value early, promoting trust and investment confidence.

Option A (PPC)andD (EV)are traditional project tracking metrics, not suited for early-stage agile investment justification.

Option C(story points) is used forcapacity planning, not financial justification.

In an agile environment, the product backlog should be continuously refined based on input from all relevant stakeholders, including the customer, business, and team members. It's essential for the whole team to collaborate when discussing and prioritizing the backlog to ensure that stakeholder needs and feedback are incorporated throughout the process. The backlog should reflect the team's understanding of what is most valuable to the stakeholders and the product, allowing the team to focus on delivering the highest priority features that align with the stakeholders' goals.

The Minimum Viable Product (MVP) is the smallest set of features needed to satisfy early adopters and deliver value quickly while enabling further development based on feedback. From the conversation:

Android phone integration: The customer specifically asks if they can connect their phone to the calendar app, so integrating with Android is a key MVP feature.

Scheduler to add events: The customer requests the ability to schedule and manage upcoming releases, including quarterly metrics deadlines and other key dates. This is fundamental functionality for the calendar app.

Product increment release dates: The customer wants the calendar to show release dates, so having the ability to display product increment release dates is essential.

The correct answer is D — Create a space on the board to prioritize the threats, along with an update on the actions that are in progress and what still needs to be done.

Agile promotes visual management and transparency. By using a dedicated section on the team board (information radiator), risks can be prioritized, tracked, and made visible to the entire team, enabling ongoing awareness and proactive response.

PMI Agile Practice Guide:

“Information radiators can be used to display risk burndown charts, prioritization, and mitigation plans, allowing teams to manage and address risk openly.”

(PMI Agile Practice Guide, Section 7.3 – Risk Management)

Mike Griffiths:

“Making risks visible and tracking them alongside features fosters collective ownership and ensures proactive handling.”

(PMI-ACP Exam Prep, Chapter 6 – Problem Detection and Resolution)

Incorrect options:

A is reactive and lacks persistent visibility.

B may create fatigue and be seen as micromanagement.

C involves the sponsor unnecessarily and doesn’t address day-to-day risk management.

Answer: D

—

The correct answer is D — Up-to-date project radiators.

Information radiators provide at-a-glance visibility into project status, progress, blockers, and other key metrics. Sharing or including these visual tools in extended stakeholder communication ensures transparency and up-to-date awareness, which aligns with agile values.

PMI Agile Practice Guide:

“Information radiators provide immediate and transparent access to project health and status. They reduce the need for formal reporting and keep stakeholders aligned in real time.”

(PMI Agile Practice Guide, Section 5.6 – Information Radiators)

Mike Griffiths:

“Using radiators to keep stakeholders informed improves trust, accelerates decision-making, and supports ongoing engagement.”

(PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)

Incorrect options:

A and B are not relevant for stakeholder reporting.

C is too narrow and lacks the holistic view offered by radiators.

Answer: D

The correct answer is A — Establish and keep an active risk register that includes mitigation strategies and a cost-benefit analysis.

Risk management is essential to identifying and mitigating threats such as natural disasters. While Agile teams do not typically use traditional risk registers extensively, at the enterprise level (especially in regulated or high-risk environments), maintaining a risk register aligned with Agile values is appropriate. It should include mitigation options and their associated cost-benefit to guide decision-making.

PMI Agile Practice Guide states:

“Agile risk management practices include establishing lightweight mechanisms such as risk-adjusted backlog prioritization, risk registers (in high-risk or large programs), and risk mitigation strategies.”

(PMI Agile Practice Guide, Section 7.3 – Managing Risk in Agile Projects)

PMBOK® Guide (6th Edition) supports this:

“The risk register is a critical project artifact that includes identified risks, their analysis, mitigation or response plans, and cost-benefit considerations for managing risks.”

Incorrect options:

B lacks the inclusion of mitigation strategies and full cost analysis.

C refers to surface-level risk visibility, not comprehensive risk planning.

D assumes avoidance is the only mitigation strategy, which is not always feasible or optimal.

Answer: A

—

Before the workshop, the team members should read and identify relevant user stories from the product backlog that directly contribute to the goal of developing the feature for receiving and resolving customer complaints. This ensures that the stories being worked on are well-understood and aligned with the release goal.

The team should also consider the possible risks associated with each selected user story, such as technical challenges or dependencies. Additionally, they should evaluate the value each story adds to the final user (customer), ensuring that the team focuses on delivering maximum value in the release.

Agile principles emphasizejust-in-time (JIT) planning and design, meaning work should not begin until it's pulled into the current sprint or iteration. According to thePMI Agile Practice Guide (Section 5.4 Iteration Planning)andMike Griffiths (Chapter 6: Adaptive Planning), teams shouldfocus on committed iteration workand avoid speculative work that is not yet planned or prioritized.

Designing item B early introducesunvalidated assumptionsand risksreworkif priorities or requirements change. Agile encourages deferring decisions until the last responsible moment to preserve flexibility.

Option Ais correct: the team shouldwait until item B is formally plannedbefore investing effort.

Option Bviolates agile principles by introducing premature work.

Option CandDsuggest formal escalation that is unnecessary and not in the spirit of agile’s decentralized decision-making.

The correct answer is C — Ask the team member to update daily progress on the information radiators.

In Agile, transparency and self-organization are key. Information radiators (e.g., task boards, digital dashboards) allow all team members and stakeholders to see the current state of work at any time. If a team member cannot attend stand-ups, they should still update their tasks on the board so that others are informed.

PMI Agile Practice Guide:

“Information radiators ensure transparent communication of progress, risks, and blockers to all team members and stakeholders. These should be updated in real-time or daily by those responsible.”

(PMI Agile Practice Guide, Section 5.6 – Information Radiators)

Mike Griffiths:

“Task boards and progress charts allow anyone to see project status without waiting for meetings. Team members must take responsibility for keeping them current.”

(PMI-ACP Exam Prep, Chapter 5 – Adaptive Planning)

Incorrect options:

A punishes the team for one member’s lack of participation and doesn’t solve the communication issue.

B reintroduces a command-and-control model, reducing team ownership.

D is dishonest and violates agile principles of transparency.

Answer: C

—

In agile, theProduct Owner is the ultimate decision-makerregarding backlog prioritization and scope changes. According to thePMI Agile Practice Guide (Section 5.1: Backlog Prioritization), any changes thataffect value delivery, schedule, or scopeshould be discussed with the Product Owner, who evaluates the business impact.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 6: Value-Driven Delivery)reinforces that product direction and scope decisions must be handled through collaboration between the team and the Product Owner.

Option Dis correct: seeking Product Owner input ensures value-based decision-making and customer alignment.

Option A(re-estimating the entire project) is unnecessary and burdensome.

Option Brejects valuable input and ignores iterative flexibility.

Option Cgoes against agile principles of focus and sustainable pace.

The correct answer is D because organizational transformation to agile requires more than process changes—it requires a shift in mindset. Training teams on agile values and principles builds a shared foundation and helps foster commitment to agile ways of working.

From PMI Agile Practice Guide:

“Agile transformation requires attention to both practices and mindset. Leaders must help teams embrace agile values, empower decision-making, and promote an agile culture through education and active support.”

(PMI Agile Practice Guide, Section 2.1 – Organizational Change and Transformation)

From PMBOK® Guide – 7th Edition:

“Successful transformation begins with people understanding the why and how of agile. Change cannot happen effectively without adequate training and communication.”

(PMBOK Guide 7th Ed., Principle 1 – Be a Diligent, Respectful, and Caring Steward)

From Mike Griffiths’ PMI-ACP Exam Prep Book:

“Agile success is rooted in the team’s understanding of core principles. Agile leaders must invest in developing a strong foundational mindset, as well as practices. Education is a critical enabler of sustainable agile adoption.”

(Mike Griffiths, Chapter 1 – Agile Principles and Mindset)

Option A is a partial strategy but doesn’t ensure cultural transformation.

Option B is necessary but not sufficient—buy-in alone won’t change behavior.

Option C is tactical and useful but doesn’t address team-wide mindset change.

Answer: D

To identify the features that offer the maximum value, the product owner should focus on understanding the needs and priorities of the product's end users. By identifying the users and their key activities, the product owner can ensure that the features included in the roadmap directly address the most important user needs and deliver the highest value. This user-centric approach ensures that the product delivers tangible benefits to its intended audience and aligns with their requirements.

The correct answer is A – The team will be unable to understand the iteration's status. Agile relies on transparency and timely updates to progress tracking tools such as task boards, burndown charts, and digital boards. Incomplete or delayed updates obscure the team's true progress, making it difficult to inspect and adapt.

From the PMI Agile Practice Guide:

“Visibility of progress is key to agile. Without timely updates to task boards or status indicators, teams lose the ability to inspect and adapt effectively during iterations.”

(PMI Agile Practice Guide, Section 5.2 – Information Radiators)

Mike Griffiths emphasizes:

“If user stories or tasks are not updated, burndown charts and velocity metrics become inaccurate. This compromises team transparency and decision-making.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 6 – Problem Detection and Resolution)

Incorrect options:

B is not directly impacted by status updates.

C might result as a side effect, but A is more fundamental.

D misrepresents the problem—it is about progress tracking, not collaboration metrics.

Answer: A

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The correct answer is C — Training in areas of weakness.

Velocity can be improved when the team removes skill-based bottlenecks. If some members struggle due to lack of knowledge or technical gaps, their productivity—and the team's velocity—will be impacted. Targeted training helps the team overcome these weaknesses and deliver more efficiently.

PMI Agile Practice Guide:

“Improving technical and team skills through training and mentoring increases team performance and agility. Learning is a continuous improvement activity that directly impacts delivery capacity.”

(PMI Agile Practice Guide, Section 6.4 – Developing People and Teams)

Mike Griffiths adds:

“Velocity is driven by team capabilities. When teams address their weakest areas—through training, pairing, or knowledge sharing—they improve quality and throughput.”

(PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Other options:

A supports communication but doesn’t directly impact skill-based bottlenecks.

B helps with planning but not necessarily performance.

D describes the work cadence, not a practice that enhances velocity.

Answer: C

—

The Scrum Master should facilitate open discussions between the product owner and the development team to help them align on the initial features and the first stages of implementation. By encouraging dialogue, the Scrum Master can ensure that both parties understand each other’s perspectives and collaborate to find a solution that meets the goals of the project. This approach fosters a collaborative environment and ensures that everyone is aligned on what needs to be delivered, promoting shared ownership of the product’s success.

To prevent the prioritization meeting from turning into a brainstorming session, the product owner should ensure that user stories are well-defined before they are added to the backlog. By reviewing the items with the product owner’s teammates (or stakeholders) beforehand, the product owner can clarify the details of the stories and ensure they are properly defined. This allows the team to focus on prioritization during the meeting, rather than spending time clarifying vague requests. This proactive approach improves the efficiency and effectiveness of the prioritization process.

Once scope and acceptance criteria are known, the next step is toestimate the size and effort of backlog items, which enables planning. ThePMI Agile Practice Guide (Section 5.2: Backlog Estimation)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 6: Adaptive Planning)recommend using estimation techniques (e.g., story points, T-shirt sizing) to determine therelative effort of each backlog itembefore performing release or sprint planning.

Option Dis correct: backlog estimation enables velocity-based forecasting.

Option AandBcome after estimation is complete.

Option Cis too narrow—iteration planning comes later.

In agile methodology, particularly in Scrum, it is essential to focus on delivering value through iterative, incremental development. Rather than planning everything upfront for the entire 2-year duration, the focus should be on delivering small, manageable releases on a regular cadence, allowing for flexibility and adaptability based on feedback from stakeholders. This approach helps to ensure that the team remains responsive to changing requirements and can continually improve the product over time.

Velocity is a measure of the amount of work a team can handle during a sprint, typically measured in story points. While it can fluctuate slightly from sprint to sprint, the goal is to have velocity stabilize over time, as this helps in forecasting future sprints and planning. An increase in velocity from 27 to 35 could indicate an improvement in the team's capacity to deliver, which should be celebrated if it aligns with the team's capabilities. However, a stable velocity over time is what typically matters for predictability and planning.

Based on the velocity chart, the team has completed 43, 42, 44, and 46 story points in previous sprints. The average number of completed story points is 43.75, and committing to 44 story points for the upcoming sprint aligns closely with this average. It offers a realistic target that takes into account the team's capacity while providing a reasonable chance of completing the planned work within the sprint.

Agile promotes maintaining theintegrity of the sprint commitmentonce it begins. According to thePMI Agile Practice Guide (Section 5.4: Sprint Planning and Managing Change), new requirements discovered mid-sprint should beadded to the product backlogand reprioritized for a future sprint unless they arecritical blockers.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 7: Problem Detection and Resolution)explains that backlog management is key to handling emerging work. Agile teams should not reactively shift focus, as it disrupts flow and predictability.

Option Bis correct: placing the new requirement in the backlog respects sprint boundaries and ensures proper prioritization.

Option Adisrupts sprint scope mid-course.

Option Cis unnecessary unless the issue is blocking progress.

Option Dviolates the principle of sprint focus and planning discipline.

To improve the team’s productivity, it is essential to keep both the product backlog and the iteration backlog up to date. The product backlog contains the overall product features and requirements, while the iteration backlog focuses on the work planned for the current iteration. Ensuring that both backlogs are updated as issues and new tasks arise will help maintain clarity and avoid confusion, enabling the team to prioritize and track progress more effectively. This will also help minimize delays and rework, as the team will have a clear, accurate view of what needs to be done and what has been accomplished.

Thefirst step for a new Scrum Masteris to gaincontext and alignment. According to thePMI Agile Practice Guide (Section 2.3: Agile Mindset), agile leaders must understand theproduct vision and goalsto provide proper support to the team and align delivery efforts with organizational objectives.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 2: Agile Principles and Mindset)emphasizes that new leaders should start byunderstanding stakeholder expectations, enterprise context, and business driversbefore making operational decisions like backlog setup or sprint planning.

Option Bis correct: understanding the project vision provides critical context.

Option Ais premature without first understanding the broader organizational objectives.

Option C(sprint 0) can be useful but should follow alignment on vision and context.

Option Dskips necessary discovery and planning.

After the product vision is communicated, the product owner should ensure thatthe product backlog is prioritizedso the team canfocus on delivering the most valuable features first. According to thePMI Agile Practice Guide (Section 5.1 Product Backlog and Vision Alignment), prioritizing the backlog helps teams understand the product roadmap and plan their efforts accordingly.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 6: Adaptive Planning)reinforces that the product owner’s key responsibility isbacklog prioritization, not task management or detailed design.

Option Cis correct: prioritizing the backlog enables the team to understand and plan the roadmap.

Option AandBare too detailed for the product owner and move into the team's domain.

Option Dis ateam responsibility, not the product owner’s.

The correct answer is B – It prevents a wasteful buildup of requirements inventory that may never be processed. Rolling wave planning is a core agile planning practice where detailed planning is deferred until closer to execution. It aligns with lean principles by avoiding over-specification and prioritizing only near-term, high-value work.

From the PMI Agile Practice Guide:

“Rolling wave planning minimizes wasted effort by only detailing work that is near execution. Planning further ahead can result in rework or unused artifacts if requirements change or become irrelevant.”

(PMI Agile Practice Guide, Section 5.3 – Adaptive Planning and Rolling Wave Planning)

Mike Griffiths writes:

“Agile avoids big upfront planning. Rolling wave planning reduces waste, improves responsiveness, and focuses on delivering the highest-value features first while leaving less valuable work unplanned until necessary.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 5 – Adaptive Planning)

Incorrect options:

A is misleading; agile allows varying levels of detail, not fixed.

C is a traditional (waterfall) planning mindset.

D suggests fixed scope per release, which contradicts agility.

Answer: B

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The correct answer is C — Work with the product owner to assess the impact for reprioritization.

Agile recognizes that new priorities may emerge during a sprint. The product owner owns the backlog and prioritization. If a request threatens sprint commitments, it should be reviewed and discussed with the product owner to determine the trade-offs and make informed decisions.

PMI Agile Practice Guide:

“New requests should be assessed in collaboration with the product owner. The team should make prioritization trade-offs in a transparent manner to maintain focus on delivering value.”

(PMI Agile Practice Guide, Section 5.5 – Iteration Planning and Section 5.7 – Change Management)

Mike Griffiths:

“Product owners are responsible for backlog prioritization. When urgent issues arise, teams should discuss them with the PO rather than unilaterally shifting focus.”

(PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)

Incorrect options:

A risks burnout and violates sustainable pace.

B avoids accountability.

D assumes the change can wait, which may not align with customer needs.

Answer: C

—

The correct answer is A — Stakeholders should have regularly been engaged to obtain feedback and reduce the functionality risk.

In Agile, stakeholder engagement and iterative feedback loops ensure that the solution being built is aligned with business value. Simply meeting documented requirements is insufficient. Agile practices such as demos and user feedback sessions minimize the risk of building features that fail to deliver value.

PMI Agile Practice Guide:

“Agile emphasizes ongoing stakeholder engagement. Demonstrating working software at the end of each iteration and gathering feedback ensures that the product is delivering business value.”

(PMI Agile Practice Guide, Section 4.2 – Stakeholder Engagement)

Mike Griffiths states:

“Value-driven delivery is achieved not just by delivering what was asked for, but by ensuring it actually meets customer needs. Regular feedback from stakeholders is critical to avoid building low-value features.”

(PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)

Incorrect options:

B refers to the lean principle of “decide as late as possible,” but feedback, not delay, would have addressed the issue.

C is unrelated to this context.

D lacks the collaborative engagement approach emphasized in Agile.

Answer: A

—

The correct answer is A – Inform the stakeholder that all updates are provided in the sprint review sessions and encourage them to attend.

The Sprint Review is designed to provide transparency to stakeholders, demonstrate completed work, and gather feedback. Stakeholders should be encouraged to attend these events to stay updated and engaged.

From the PMI Agile Practice Guide:

“Sprint reviews are intended to engage stakeholders in reviewing completed work and discussing priorities. This event ensures transparency and encourages stakeholder collaboration.”

(PMI Agile Practice Guide, Section 5.5 – Stakeholder Engagement)

Mike Griffiths adds:

“Agile teams encourage stakeholder participation in regularly scheduled review meetings to maintain alignment and foster transparency.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 3 – Stakeholder Engagement)

Other options:

B adds non-Agile overhead and undermines Agile transparency mechanisms.

C and D are dismissive and uncollaborative, potentially damaging relationships.

Answer: A

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In Kanban, lead time is a key performance indicator (KPI) that should be regularly monitored. Lead time measures the amount of time it takes for a work item to move from the start of the process to its completion. By monitoring lead time, the team lead can assess how efficiently work is flowing through the system and identify areas where bottlenecks or delays may be occurring. Reducing lead time is one of the primary goals in Kanban to improve overall process efficiency and delivery speed.

In an agile environment, even a chaotic one, a release plan should focus on providing a high-level view of the product's objectives, the key features to be developed, and the iteration timelines. Including dependencies and specifying the responsible teams for each component ensures that expectations are set clearly for stakeholders while also providing the flexibility needed to adapt to changes. By outlining both the objectives and iteration details, the product owner ensures transparency and alignment with stakeholders while maintaining the iterative nature of agile development. This approach allows for informed decision-making without locking the team into overly rigid plans.

The correct answer is B – Social awareness. Social awareness includes recognizing and respecting diversity, empathy, and being sensitive to cultural and interpersonal dynamics. It’s essential for fostering inclusion and trust in diverse agile teams.

From the PMI Agile Practice Guide:

“Social awareness includes being mindful of others’ emotions, needs, and concerns. Agile leaders use empathy and active listening to promote a culture of inclusiveness.”

(PMI Agile Practice Guide, Section 4.3 – Agile Leadership Skills)

Mike Griffiths reinforces:

“High-performing agile teams are inclusive. Leaders demonstrate social awareness by recognizing differences and adapting their behavior to support psychological safety and mutual respect.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect options:

A is more externally focused.

C is necessary but not specific to handling team diversity.

D is general and doesn’t address interpersonal sensitivity.

Answer: B

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As a servant leader, one of the key responsibilities is to protect the team from external distractions and interruptions that could affect their ability to focus and deliver value. This allows the team to work in a productive environment and maintain their focus on the important tasks, such as delivering the minimum viable product (MVP). By removing impediments and guarding against distractions, the servant leader enables the team to be more effective and efficient.

Transparency is key in agile. ThePMI Agile Practice Guide (Section 7.1 Communications)emphasizes the use ofinformation radiators—visual displays such as task boards, burndown charts, or Kanban boards thatimmediately communicate project status. These tools make progress visible to all stakeholders without needing detailed documentation.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement)reinforces thatcollocated displays or shared online boardsreduce misunderstandings and keep stakeholders aligned.

Option Dis correct: a public project board offersreal-time visibilityand promotes transparency.

Option Acontradicts agile by emphasizing documentation over working software.

Option Blimits visibility to a subset of stakeholders and is passive.

Option Cdisrupts the team’s daily focus—stand-ups are not intended for stakeholder participation.

The correct answer is A – Continue working on the task until it is completed. Agile teams commit to the sprint goal and are expected to deliver what they’ve planned to the best of their ability. If a task takes longer than estimated, the team inspects and adapts but generally tries to complete the committed work within the current sprint.

From the PMI Agile Practice Guide:

“Agile teams are committed to delivering the work they planned for the iteration. If estimates are off, the team inspects the impact and continues, learning from it for future planning.”

(PMI Agile Practice Guide, Section 5.3 – Iteration Planning and Commitment)

Mike Griffiths explains:

“If something takes longer than expected, the team should strive to complete it and use the experience to improve future estimation. Agile teams maintain sprint commitment integrity.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 5 – Adaptive Planning)

Incorrect options:

B is punitive and unaligned with Agile values.

C contradicts Agile’s emphasis on stable teams and sustainable pace.

D breaks commitment and risks value delivery.

Answer: A

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The correct answer is C — Use retrospective techniques such as silent writing, clustering, and dot voting to field feedback prior to discussion by the team.

Agile retrospectives should foster psychological safety and equal participation. Techniques such as silent brainstorming or writing on sticky notes (physical or digital), followed by clustering similar themes and dot voting, help balance group dynamics and encourage input from all team members—including those who are less vocal.

PMI Agile Practice Guide explains:

“Effective retrospectives use facilitation techniques such as silent brainstorming, dot voting, and clustering to gather inputs from all participants. These techniques level the playing field, reduce groupthink, and support diverse communication styles.”

(PMI Agile Practice Guide, Section 5.8 – Retrospectives)

Mike Griffiths also emphasizes:

“Using structured techniques allows quieter team members to contribute equally, and minimizes the dominance of more outspoken participants. The Scrum Master plays a key role in facilitating inclusive discussions.”

(PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect options:

A and D are passive methods that reduce the collaborative and iterative nature of retrospectives.

B may help, but does not address dominant voices or structure participation equitably.

Answer: C

—

When overwhelmed by support tickets, the agile approach is toprioritize systemic problem-solving over reactive work. According to thePMI Agile Practice Guide (Section 5.5: Quality and Continuous Improvement)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 7: Problem Detection and Resolution), agile teams should identifyroot causesrather than just addressing symptoms. Byanalyzing the backlog, the team can spot patterns and addresssystemic issues, reducing incoming ticket volume in the long run.

Option Cis correct: addressing the root cause improves sustainability and overall efficiency.

Option Aleads to burnout and is unsustainable.

Option Bignores prioritization or value.

Option Dis not a strategic response—it increases cost without solving the core issue.

In Agile, flexibility and adaptability are key, especially when dealing with uncertain or changing requirements like evolving government regulations. The agile coach should ensure that the team is building the product incrementally, allowing for adjustments as needed. This way, when the regulatory changes occur, the team can adapt quickly without disrupting the entire release process. By focusing on delivering small, workable increments, the team can respond to changes more efficiently.

Velocity is a tool forinternal team improvement and forecasting, not external benchmarking. According to thePMI Agile Practice Guide (Section 5.4: Velocity and Estimation)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 3: Team Performance), tracking velocity over time helps teams assess theimpact of process changes, refine estimates, and validate theircontinuous improvement efforts.

Option Cis correct: it focuses onteam-level improvement.

Option Auses velocity inappropriately for performance review, which goes against agile principles.

Option Bpromotes unhealthy comparisons across teams.

Option Dis partially true, but stakeholder communication is secondary to internal use.

The correct answer is C – Ask the team to restate the requirements and review them with the client.

Clear communication and shared understanding are core Agile values. The best way to resolve confusion is through direct collaboration. Restating and reviewing requirements with the client fosters alignment and transparency, which reduces rework and frustration.

From the PMI Agile Practice Guide:

“Agile encourages frequent interaction with stakeholders to clarify requirements and reduce misunderstanding. Requirements are best elaborated through collaboration.”

(PMI Agile Practice Guide, Section 5.3 – Backlog Refinement)

Mike Griffiths supports:

“User stories and acceptance criteria should be understood by both team and stakeholders. If confusion arises, revisit and clarify together.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 5 – Adaptive Planning)

Why not others?

A may boost morale but doesn’t resolve the confusion.

B is speculative and not customer-centric.

D risks building something without validation.

Answer: C

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The Scrum Master should act as a facilitator and protect the team from unnecessary distractions that do not add value. By attending the meetings in place of the team members, the Scrum Master can assess the meetings' value and determine if they are essential to the team's progress. If the meetings are unnecessary or inefficient, the Scrum Master can work with stakeholders to improve or remove them, ensuring that the team’s time is used productively and that they can focus on delivering value.

When the organization transitions from longer to shorter iterations, it’s crucial to provide the team with the right support and ensure they have the resources to adapt. Requesting support from the enterprise coach and HR can help the team manage this change effectively, providing them with necessary training or assistance. Additionally, assessing the impact of the change and brainstorming solutions with the team helps address concerns about testing and ceremonies, while allowing the team to provide input on how they can adapt to the new iteration length without compromising quality or efficiency.

The correct answer is A – High-risk features can be prioritized to fit into releases with less work in progress. Agile emphasizes risk-driven delivery: high-risk and high-value features should be addressed early to reduce uncertainty. Managing WIP also helps improve focus and throughput.

From PMI Agile Practice Guide:

“Agile teams often deliver the highest risk or highest value items early in the project. This helps reduce uncertainty and allows for faster feedback and adaptation.”

(PMI Agile Practice Guide, Section 3.4 – Value Delivery and Risk)

From Mike Griffiths’ PMI-ACP Exam Prep Book:

“Prioritizing high-risk features early is a proactive risk management strategy. Teams can reduce the likelihood of failure by discovering major issues early and correcting them while time and budget allow.”

(Mike Griffiths, Chapter 5 – Adaptive Planning)

Option B delays addressing risk.

Option C focuses on low-value items and may not satisfy customer concerns.

Option D adjusts WIP but doesn’t directly address prioritizing the risky features.

Answer: A

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The correct answer is B – Ensure there is a balanced mix of people who are experts and members with broad experience based on the work to be performed and determine training needs.

Scrum encourages cross-functional, self-organizing teams with complementary skills. Building a balanced team that reflects both depth and breadth of experience ensures optimal delivery while enabling team learning.

From PMI Agile Practice Guide:

“Agile teams are cross-functional. The team may need T-shaped skills—members with deep expertise in one area and a willingness to broaden knowledge in other areas. Creating balanced teams with knowledge diversity leads to better collaboration and learning.”

(PMI Agile Practice Guide, Section 4.1 – Building Agile Teams)

Mike Griffiths adds:

“Team selection should prioritize diversity of skill sets and the ability to collaborate, not just performance history. The goal is a team that can deliver value collectively, not as individuals.”

(Mike Griffiths, Chapter 4 – Team Performance)

Why the other options are not suitable:

A may reduce team diversity and discourage healthy conflict resolution.

C may not be feasible in distributed environments and is not a strict requirement.

D focuses on individual velocity contributions, which contradicts Agile’s team-based delivery focus.

Answer: B

The correct answer is B – Discuss the situation with the functional manager. The Scrum Master serves as a facilitator and servant leader, helping resolve impediments that interfere with the team’s ability to deliver. When conflicting assignments arise, the Scrum Master should facilitate communication with functional managers to clarify priorities and reinforce team commitments.

From the PMI Agile Practice Guide:

“The Scrum Master removes impediments and facilitates collaboration with stakeholders, including functional managers, to ensure the team can focus on sprint goals.”

(PMI Agile Practice Guide, Section 4.2 – Agile Leadership and Stakeholder Collaboration)

Mike Griffiths writes:

“When external interference affects team performance, the Scrum Master should engage in dialogue with stakeholders to clarify roles and commitments, promoting alignment and removing blockers.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect options:

A is extreme and not within the Scrum Master's authority.

C is unnecessarily escalatory.

D is confrontational and undermines collaboration.

Answer: B

A well-defined, mature Definition of Done (DoD) ensures that all aspects of a user story are completed, tested, reviewed, and integrated into the codebase. This sequence includes all necessary steps:

Unit testing ensures the code works as expected.

Meeting the acceptance criteria ensures that the business needs are met.

Business testing and functional testing confirm the product works from both the business and technical perspectives.

Code merging ensures that the feature is integrated into the main branch.

Updating documentation ensures that the product is well-documented for future reference and use.

To ensure a smooth transition to SAFe, the agile team lead should have an open discussion with the team about what will change and the reasons behind these changes. Establishing a clear understanding of the transition process and addressing any concerns proactively helps alleviate fears and encourages buy-in. It's also important to discuss the timeline for the transition and how the team will adapt. By providing clarity and a process for addressing concerns, the team will feel more comfortable and confident in adopting the new methodology.

The correct answer is C – Ask the team to discontinue developing the component. Agile empowers the product owner to make real-time scope decisions based on changing customer needs. If a feature no longer delivers value, continuing it violates agile's principle of maximizing value and minimizing waste—even if partially complete.

From the PMI Agile Practice Guide:

“Agile welcomes changing requirements—even late in development. The product owner’s role is to ensure that the team focuses on work that delivers the most business value.”

(PMI Agile Practice Guide, Section 3.4 – Value Prioritization and Scope Management)

Mike Griffiths affirms:

“If a component is deemed unnecessary, even mid-development, the product owner has the authority to reprioritize the backlog and halt the work. Agile values responding to change over following a fixed plan.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)

Incorrect options:

A suggests unnecessary bureaucracy; agile favors decentralized, empowered decision-making.

B ignores the updated feedback and would create waste.

D is redundant since the sponsor already communicated disinterest; the product owner can act.

Answer: C

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The correct answer is C — During the retrospective, discuss the issue and create an action plan to avoid it in the future.

When teams misestimate or experience incomplete work, it’s important to reflect during the retrospective and create action items. This is a fundamental aspect of agile: continuous inspection, adaptation, and team-driven improvement.

PMI Agile Practice Guide:

“Retrospectives help identify opportunities for improvement. The team reviews its estimation accuracy and adjusts processes or practices based on patterns observed.”

(PMI Agile Practice Guide, Section 5.8 — Retrospectives)

Mike Griffiths elaborates:

“Estimating complexity is an area for ongoing learning. Teams use retrospectives to improve their sizing, identify knowledge gaps, and refine their planning techniques.”

(PMI-ACP Exam Prep, Chapter 5 — Adaptive Planning)

Other options:

A unnecessarily involves a project manager (non-agile).

B assumes one-size-fits-all rules, which limits team agility.

D ignores the structured opportunity the retrospective provides for team learning.

Answer: C

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