The Agile team has failed to meet their iteration goal, and contention has developed between members. The Agile Leader would like to determine how to improve the team’s productivity and morale.
How should the Agile Leader address this?
How can the scrum master respond to a stakeholder who suggests using velocity as a metric to measure team efficiency in an agile project?
Following a successful product release, senior management asks an agile team how to improve the value of the product for the next release.
What should the team do?
There is a throughput of 200 tickets in a customer service line. The tickets are raised by employees, with each 8-hour shift averaging 50 tickets in progress.
What is the cycle time to resolve a ticket?