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Certified Supply Chain Professional Questions and Answers

Question 45

Maintaining a long-term collaborative relationship with a trading partner requires:

Options:

formal and informal communication.

interconnected information systems.

one partner regularly exercising power.

standardized terms of agreement.

Question 46

A company manufactures special products for select customers. When demand for these products drops, the manufacturer can switch the production line to a commodity-type product that can be sold on the open market at reduced terms to generate cash. The company is executing a corporate strategy that is based on:

Options:

customer focus and alignment.

forecast accuracy.

multiple downstream channels.

multiple upstream supply chains.

Question 47

A firm wants to lose customers that don't value the unique products and services the firm offers and to attract and retain customers that want what the firm offers. Engaging in this activity should allow the firm to:

Options:

create a more loyal customer base.

improve customer satisfaction rates.

increase market share.

target higher-profit customers.

Question 48

The factors to consider in the make-or-buy decision include costs, proprietary knowledge, and:

Options:

design history.

available capacity.

inventory balance.

warehouse location.

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Certified Supply Chain Professional Questions and Answers

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