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ServiceNow Certified System Administrator Questions and Answers

Question 97

How do you make a list filter available to everyone?

Make active, set visibility, and save

Assign a name, set visibility, and save

Assign a group, set visibility, and save

Make active, assign a name, and save

Question 98

What feature can track the amount of time that a task has been open, to ensure that tasks are completed within an allotted time?

Task Escalation Clock

Service Level Agreements

Inactivity Monitor

Response Time Clock

Business Time Remaining

Question 99

Which icon would you double click, to expand and collapse the list of all Applications and Modules?

Star

Clock

Application

Funnel

Question 100

What is a no-code approach to control the mandatory or read-only state of a form field?

UI Action

Client Script

UI Script

UI RuIe

UI Policy