New Release CSA Certified System Administrator Questions

ServiceNow Certified System Administrator Questions and Answers

Question 25

What are the 6 methods available for user authentication?

Local Database: The user name and password in their user record in the instance database.

Multifactor: The user name and password in the database and passcode sent to the user's mobile device that has Google Authenticator installed

LDAP: The user name and password are accessed via LDAP in the corporate directory, which has a matching user account in the database.

SAML 2.0: The user name and password configured in a SAML identity provider account, which has a matching user account in the database.

OAuth 2.0: The user name and password of OAuth identity provider, which has a matching user account in the database.

Digest Token: An encrypted digest of the user name and password in the user record.

Question 26

For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?

Service Catalog variables can only be used in Record Producers

Service Catalog variables can only be used in Order Guides

Service Catalog variables cannot affect the order price

Service Catalog variables are global by default

Question 27

What are the main UI component(s) of the ServiceNow Platform?

Banner Navigator

Banner Frame

Application Frame

Application Navigator

Content Menu

Content Frame

Question 28

Which of the following statements is true when a new table is created by extending another table?

The new table archives the parent table and assumed its roles in the database

The new table inherits all of the Business Rules, Client Scripts, and UI Policies of the parent table, but none of the existing fields

The new table inherits all of the fields of the parent table and can also contain new fields unique to itself

The new table inherits all of the fields, but does not inherit Access Control rules, Client Scripts, and UI Policies of the parent table