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Download Full Version CSA ServiceNow Exam

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Total 400 questions
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ServiceNow Certified System Administrator Questions and Answers

Question 45

When adding a related list to a form, you choose the related list from the list callector,

What is an example of a related list you might see on the list collector? Choose 3 answers:

Options:

A.

Release Phase==Parent

B.

Catalog Task->Parent

C.

HR Case-=Parent

D.

Problem==Parent

E.

Outage->Task number

Question 46

A Service Catalog project will involve building 80 catalog items. For each of the catalog items, the following fields will be mandatory on the forms:

* Requested for

*Requested by

* Approving manager

* Delivery instructions

All of the other variables will be specific to the individual catalog item. What features would you use when designing the catalog item form?

Options:

A.

Create one Variable Set for the four variables; then add that variable set to each of the 80 catalog items.

B.

Create a Record Producer that contains the four fields: then add to the record producer related list on the Catalog files.

C.

Create a Flow Designer Action, with Variable Set Data Pill; then apply flow to all of the 80 catalog items.

D.

Create an Order Guide, which includes all variables: then copy and hide variables as needed.

E.

Create a Variable Set Template: then apply to all of the catalog items.

Question 47

When importing spreadsheet data into ServiceNow, in which step does the data get written to the receiving table?

Options:

A.

Run Transform

B.

Run Import

C.

Import Dataset

D.

Execute Transform

E.

Schedule Transform

Question 48

An IT user calls the service desk because his work needs to be completed on ask records. All he can see a Self Service on his homepage when he logs in to the ServiceNow instance. What issue could explain this?

Choose 2 answers

Options:

A.

His user account failed LDAP authentication

B.

His user account does not Belong to any groups, which contain the ITIL role

C.

His user account was not approved by his manager

D.

His user account does not have ITIL role

E.

His user account Is not logged in properly

Page: 12 / 30
Total 400 questions
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