Certified System Administrator CSA Exam Dumps

ServiceNow Certified System Administrator Questions and Answers

Question 81

When testing a catalog item, having a manager approval flows, which of these best practices would you follow? (Choose three.)

Make sure the latest flows are activated.

Use the instance Incognito setting to quickly toggle between requester and approver.

Impersonate the requester to ensure the form works.

Make sure the requester's user record has a manager specified.

Create and select your Testing Update Set, before starting the test cases.

Use your Admin account, so you can approve the items quickly.

Question 82

What is a quick way to create a report from a list view?

Click on filter breadcrumb, drag and drop on the Report > Create New module

Click Funnel, define filter conditions, click Create Report

Click Context Menu, select Create Report

Apply filter, right click on column header, select Bar Chart

Apply filter, right click on column header, select Create Report

Question 83

Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?

Select Data Source, Schedule Transform

Load Data, Create Transform Map, Run Transform

Define Data Source, Select Transform Map, Run Transform

Select Import Set, Select Transform Map, Run Transform

Question 84

What is the difference between a Ul Policy and Data Policy?

Data Policies run only after Ul Policies run successfully

Data Policies run regardless of how data is entered Into ServiceNow, while Ul Policies are used for form interactions

Data Policies can be converted into Ul Policies, but Ul Policies can not be converted into Data Policies

Data Policies run when data is entered through the form, by an Import Set or by web services, while Ul Policies are set only by web services