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ServiceNow Certified System Administrator Questions and Answers

Question 9

There are _____ common types of Interfaces (Numeric Value)

6: There are six common types of interfaces

Homepage: Consists of navigational elements, functional controls, and platform information.

List: Display records from a data table, as well as allow you to edit the record information using the List Editor functionally.

Form: Data is entered into ServiceNow through forms

Dashboard: Enable you to display multiple performance analytics, reporting and other widgets on a single screen.

Maps: Display ServiceNow data graphically on a Google map

Timelines: Used to track tasks or projects

Question 10

Which of the following is used to initiate a flow?

A Trigger

Core Action

A spoke

An Event

Question 11

What is a Record Producer?

A Record Producer is a type of Catalog Item that is used for Requests, not Services

A Record Producer creates user records

A Record Producer is a type of Catalog Item that provides easy ordering by bundling requests

A Record Producer is a type of a Catalog Item that allows users to create task-based records from the Service Catalog

Question 12

Record numbers have to be manually incremented

True

False