Complete CSA ServiceNow Materials

ServiceNow Certified System Administrator Questions and Answers

Question 53

What feature do you use to specify which users are able to access a Service Catalog Item?

Can Read Role

Catalog User Role

Can Order Tab

User Criteria

Question 54

On a form header, what icon would you click to access Template features?

Paper clip

More options (...)

Stamp

Context Menu

Question 55

When looking at a long list of records, you want to quickly filler, to show only those which have Shon Description containing email

How might you do that?

Click List Magnifier to expand column search, on Short Description, type “email, click enter

Click List Magnifier to expand column search, on Short Description, lype *email, click enter

Click List Magnifier to expand column search, on Short Description, type email, click enter

On Search box, select text, type email, click enter

Question 56

On a filter condition, which component is always a choice list?

Operator

Filter Criteria

Operation

Match Criteria