ServiceNow CSA Online Access

ServiceNow Certified System Administrator Questions and Answers

Question 77

Which role can manage multiple knowledge bases?

knowledge_base_admin

kb_admin

sn_kb_admin

knowledge_admin

Question 78

What access does a user need to be able to import articles to a knowledge base?

sn_knowledge_import

sn_knowledge contribute

Can contribute

Can import

Question 79

What does Natural Language Query allow you to do on a list?

Automatically select a filter, based on keywords

Filter list by typing in a phrase

Predict the filter desired by the user

Speak to the condition builder

Set list filter, using audible commands

Question 80

When managing tags, you can adjust who is able to see iL What are the visibility options?

Choose 3 answers

Admins

Everyone

Groups and Users

Roles and Permissions