The CIO of a large enterprise has taken the necessary steps to align IT objectives with business objectives. What is the BEST way for the CIO to ensure these objectives are delivered effectively by IT staff?
An IT manager is trying to determine optimal IT service levels. Which of the following should be the PRIMARY consideration?
Which of the following metrics would provide senior management with the BEST indication of the success of IT investments?
An IT steering committee has received a report that supports the economic and service benefits of moving infrastructure hosting to an external cloud provider. Business leadership is very concerned about the security risk and potential loss of customer data. What is the BEST way for the committee to address these concerns?