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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 25

Jose works at Globex and is a Slack administrator and Champion.

He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.

Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?

Options:

A.

Ask the question, and if they are still unable to find the answer, post their own question in a public #help channel, where Jose and his team will respond in thread.

B.

Ask the employees to post their own question in a public #help channel, where Jose and his team will respond in thread.

C.

Post their question on their behalf in a public #help channel and respond in thread.

D.

Respond to each employee via direct message with the answer to their question.

Question 26

How many integrations can be installed on a workspace on the Standard plan?

Options:

A.

25 integrations

B.

10 integrations

C.

Unlimited

D.

5 integrations

Question 27

Moshi is a Workspace Owner on the Plus plan. John is leaving the company on Friday, and Moshi will be deactivating John’s IdP account.

What does Moshi need to do to ensure that John won't have access to Slack?

Options:

A.

Change the email, and reset the password. Changing the email will end John’s Slack session.

B.

Deactivating the IdP account will automatically delete the Slack account that was bound to it via SSO.

C.

Check that the IdP supports de-provisioning via SCIM and that the connector app is installed and configured correctly.

D.

Activate "Just-in-Time" de-activations to automatically remove John and any users who are inactive for more than 14 days.

Question 28

You're a Workspace Owner, responsible for setting up your company's Slack Business+ workspace for the first time.

You want admins to have visibility into request approvals (for invites, apps, Slack Connect, etc.).

What is the best way to set up an approval process within Slack that will require the least effort?

Options:

A.

Use Workflow Builder to create multiple workflows that allow users to request the necessary approvals from a #help-slack channel.

B.

Do nothing, as Slack's default settings automatically route approval requests to Workspace Admins through a Slackbot direct message (DM).

C.

Post and pin a message with a request template in the #general channel that asks users to submit their requests in the #general channel.

D.

Set up a #admins-approval channel, and change the settings for each request type to route approvals to the channel where Workspace Admins can approve.