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Changed Salesforce-Slack-Administrator Exam Questions

Salesforce Certified Slack Administrator Exam Questions and Answers

Question 41

What are two triggers that can be used to launch a workflow using Workflow Builder? (Choose TWO)

Options:

A.

A keyword is used in a message.

B.

A new channel is created.

C.

A new member joins a channel.

D.

A new member joins the workspace.

E.

A specific date and time.

Question 42

You are a Workspace Admin in your organization's Slack Pro instance.

A terminated user is still active because Okta (your IdP) is down.

Which immediate steps should you take?

Options:

A.

Change the member's email to a dummy email and perform a force logout so they will not be able to log back in.

B.

Temporarily make the #general channel read-only, delete the offensive messages left by the member, and reach out to the member’s previous manager.

C.

Deactivate the member's account in Slack settings, and ask the Human Resources (HR) team to notify you of any other employee updates until Okta is working again.

D.

Ask your IT team and Primary Org Owner to contact both Okta and Slack customer service right away to address the technical issue.

Question 43

Cristina is evaluating a Slack app’s security and notices that it has the following scopes present: channels:write and chat:write:user.

Based on those scopes, which TWO actions can the app perform in Slack? (Choose two.)

Options:

A.

Modify public channels

B.

Upload files

C.

Send messages as a member

D.

Access group direct messages

Question 44

You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user asks to access channel history from more than 18 months ago, but the retention policy was set at one year.

Will it be possible for you to recover the data?

(Select the best answer.)

Options:

A.

Yes, because Slack's disaster recovery policy and business continuity plan provide backups that organizations on the Slack Pro plan can access upon request from Org Admins.

B.

Yes, because Slack employs multi-factor authentication for all administrative access to systems. Slack can access channel history upon request from Org Admins.

C.

No, because this company is in a territory affected by GDPR. Slack is legally not allowed to provide this data after the retention date has passed.

D.

No, because customer data is removed immediately upon expiration of message retention. Slack deletes all information from production systems at that time.