Complete Salesforce-Slack-Administrator Salesforce Materials

Slack recommends for Enterprise Grid:

"Use your SIEM (Security Information and Event Management) tool integrated with Slack to review detailed logs of user activity and detect any suspicious behavior."

The SIEM integration provides deeper, real-time, and historical access tracking, compared to basic admin dashboards or member analytics.

(Reference: Slack Administration Study Guide - Monitoring Security Events and Activity Logs)

Slack best practices recommend:

"Pre-approving key apps ensures fast adoption while restricting high-risk apps maintains security compliance."

Admin API (B) is more technical and unnecessary at launch. Individual requests (C) create friction. Pre-approving apps and restricting non-common ones (D) isn't optimal unless based on risk evaluation.

(Reference: Slack Administration Study Guide - App Management Best Practices)

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Mandatory Two Factor Authentication (2FA) adds an extra layer of security to member accounts. When enabled, Slack requires that:

"Members must enter a verification code from an authentication app or text message after submitting their password to successfully sign in."

This means each time members sign into Slack, they must provide both their password and a second factor, typically a code generated by a mobile authentication app or received via SMS. This prevents unauthorized access even if a password is compromised.

The other options (A, B, C) describe different security measures but do not accurately represent the behavior of 2FA as configured in Slack.

(Reference: Slack Administration Study Guide - Security and Compliance - Two Factor Authentication)

Slack documentation states:

"To add Multi-Channel Guests, workspace admins or owners should invite them via the workspace menu, and if necessary, route the requests through an approval process."

Adding them as full members (B) would grant excessive access. DMing Org Owners (D) is inefficient and informal. @mentioning (C) is not the standard request process.

(Reference: Slack Administration Study Guide - Managing Guest Accounts on Enterprise Grid)

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