Salesforce-Slack-Administrator Salesforce Exam Lab Questions

Slack ensures that all customer data:

"Is encrypted at rest and in transit, using industry-standard encryption protocols."

Workspace Admins cannot access direct messages unless data exports or eDiscovery tools are properly configured and approved. Slack data is stored on Slack-managed servers (AWS infrastructure) and not on customers’ own servers by default. Access is not restricted solely to the corporate network unless additional security tools (like Slack Enterprise Mobility Management or VPNs) are enforced.

(Reference: Slack Administration Study Guide - Security and Compliance Overview)

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According to Slack’s Enterprise Grid admin settings:

"Org Admins and Org Owners can lock the guest invitation setting at the organization level from the Org Admin dashboard to prevent Workspace Admins from controlling it independently."

Option A only applies to workspace-level settings (not sufficient). Option B is unnecessary because Org Admins also have permission. Option C is just communication without any enforcement.

(Reference: Slack Administration Study Guide - Managing Guest Access in Enterprise Grid)

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Slack recommends Admins:

"Approve and install key apps to ensure security, streamline workflows (such as for incident management), and organize channels to make information discoverable."

Allowing all members to approve apps (Option A) is discouraged because it can pose a security risk.

(Reference: Slack Administration Study Guide - Setting Teams Up for Success with Slack Integrations)

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