Month End Sale 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: save70

Free Salesforce-Slack-Administrator Questions Attempt

Salesforce Certified Slack Administrator Exam Questions and Answers

Question 9

You're the Primary Owner of your company's Slack Enterprise Grid org, managing a specific workspace.

What is the minimum role needed to accomplish workspace-level actions (such as changing settings, managing members)?

Options:

A.

Workspace Owner

B.

Org Admin

C.

Workspace Admin

D.

Roles Admin

Question 10

You're an Org Admin for an organization with sales associates traveling globally.

You need to ensure Slack mobile access remains secure even if a device is lost or stolen.

What is the best option to increase the likelihood of keeping information on mobile devices secure?

(Select the best answer.)

Options:

A.

Require users to sign out of Slack on their mobile device when it's not in use.

B.

Require mobile devices to have a passcode.

C.

Turn on Mobile Session Duration to invoke an automatic logout from the Slack mobile app after a specified time frame.

D.

Do not allow Slack app download on corporate mobile devices.

Question 11

Your organization's Head of Customer Service wants to better support internal collaboration between service agents working through high-priority customer tickets.

As a Workspace Admin, what recommendation should you provide to help service agents collaborate more efficiently in Slack and reduce meetings?

Options:

A.

Enable service agents to create a new channel for each high-priority customer ticket and use emoji reactions to expedite responses.

B.

Encourage service agents to use Huddles when troubleshooting high-priority customer tickets.

C.

Enable service agents to post Clips in team channels to provide troubleshooting demos for high-priority customer tickets.

D.

Advise service agents to ask for help in their team channel and troubleshoot high-priority customer tickets in thread.

Question 12

You're an Org Admin at a company that recently rolled out Enterprise Mobility Management (EMM) to its employees.

You start receiving reports that users are being signed out of Slack unexpectedly after EMM activation.

What is the most likely cause of the sign out?

Options:

A.

The users need to update their device operating systems.

B.

The members did not set up EMM within the 72-hour window.

C.

EMM requires users to sign in every 72 hours to ensure compliance.

D.

When activating EMM, you did not enable "Keep users signed in."