Selected Salesforce-Slack-Administrator Salesforce Administrator Questions Answers

Slack recommends using Workflow Builder to:

"Trigger onboarding workflows automatically when employees join channels, and use custom forms to collect consistent information and reduce unnecessary communication."

Inviting new hires as Single-Channel Guests (Option B) is not relevant because they are expected to have full access pre-onboarding.

(Reference: Slack Administration Study Guide - Automating Onboarding with Workflows)

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In Slack Enterprise Grid, for workspaces set to Invite Only (especially those involving external partners), users must be explicitly invited.

According to Slack documentation:

"Invite-only workspaces require an invitation from a Workspace Admin before members can join."

Because the External workspace is likely Invite Only for security reasons, the new hire must be invited to join it. Searching and seeing the workspace does not bypass the requirement.

(Reference: Slack Administration Study Guide - Workspace Visibility and Access Control)

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Slack's feature availability by plan states:

"SAML-based SSO is supported on Business+ and Enterprise Grid plans."

Pro and Free (B, C) plans do not support SAML SSO. Enterprise Grid only (A) is too restrictive — Business+ also supports it.

(Reference: Slack Administration Study Guide - Authentication and SSO Options)

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Slack app integration benefits state:

"Integrations allow users to interact with and get updates from external apps (like ServiceNow) directly within Slack, without leaving Slack."

Third-party access (A) is inaccurate. Completely avoiding login (C) isn't always true. Security (D) is still enforced when using integrated apps.

(Reference: Slack Administration Study Guide - App Integration Benefits)