CIS-CSM Leak Questions

The field is not based of the customers profile time zone

The field is active in the base form

The field is always based on the system time zone

Agents can use the field to identify if it is the right time to contact customer

The form headers secondary values can only be displayed above the ribbon components

The form header's secondary values can be displayed in the contextual side panel instead of above the ribbon components

The form header for the case form can display five levels of field values from the case table

The form header's primary values can be displayed in the contextual side panel instead of above the ribbon components

When a new customer is created

When an internal problem occurs

When a customer has a question or issue to resolve

When we have new marketing material for a customer

The process of developing, operating, maintaining, upgrading, and disposing of assets in me most cost-effective manner

A generic activity or process responsible for tracking and reporting the value and ownership of assets throughout their lifecycle

Asset management has different use cases for tracking specific products or services customers are using Most Voted

It includes all of the data crucial to support customers as efficiently as possible