Certified System Administrator CSA Book

ServiceNow Certified System Administrator Questions and Answers

Question 113

What is a role in ServiceNow?

A role is one record m the Role [sys_user_role] table

A role is one record in the Role Iuser_sys_role] table

A role is a persona used In Live Feed Chat

A role Is a set of modules for a particular application

Question 114

What is used frequently to move customizations from one instance to another?

Update Sets

Code Sets

Update Packs

Configuration Logs

Remote Sets

Local Sets

Code Packs

Question 115

Which of the following statements describes how data is organized in a table?

A column is a field in the database and a record is one user

A column is one field and a record is one row

A column is one field and a record is one column

A column contains data from one user and a record is one set of fields

Question 116

Which one of the following is an accurate list of changes that are captured in an Update Set?

Changes made to tables, forms, schedules, and client scripts

Changes made to tables, forms, views, and fields

Changes made to: tables, forms. Business Rules, and data records

Changes made to: tables. forms groups, and configuration items (Cls)