Ace Your CSA Certified System Administrator Exam

ServiceNow Certified System Administrator Questions and Answers

Question 105

Which plugin needs to be activated in order to translate the content of a catalog item to multiple languages?

Localization Framework plugin

(com.glide.localization_framework)

Translation Framework plugin (com.glide.translation_framework)

Multiple Language Framework plugin (com.glide.multiple.language_framework)

Language Al Framework plugin (com .g I id e. language.ai _framework)

Question 106

When moving multiple update sets at one time, what might you do to facilitate the move?

Batch

Verify

Test

Preview

Question 107

What is an Event in ServiceNow?

An Event is a trigger that has a direct response in the platform

An Event is an indication to the ServiceNow processes that something has occurred

An Event is an indicator that a Priority 1 (P1) Incident has been logged

An Event is a recognized, scheduled occurrence of a process

Question 108

Which one of the following statements is true?

When an incident form is saved, all the Work Notes field text is recorded to the Activity Log field

When an incident form is saved, the Work Notes field text is overwritten each time work is logged against the incident

When an incident form is saved, the impact field is calculated by adding the Prion:, and Urgency values

When an Incident form is saved, the Additional Comments field text is cleared and recorded to the Work Notes section