New Release CPHQ CPHQ Certification Questions

Implementing patient portals is the best example of a patient-centered approach in healthcare. Patient portals empower patients by giving them access to their health information, enabling them to communicate with their providers, schedule appointments, and manage their health more effectively. This approach aligns with the principles of patient-centered care, which emphasize respect for patients' preferences, needs, and values, and encourage active patient participation in their own care.

Providing pre-printed dischargeinstructions (A): While useful, this is more of a standard practice and not as interactive or empowering as a patient portal.

Checking two patient identifiers (C): This is a safety procedure focused on preventing errors rather than patient-centered care.

Using age-based medication dosing (D): This is a clinical best practice but does not directly engage the patient in their care.

References

NAHQ Body of Knowledge: Patient-Centered Care and Engagement

NAHQ CPHQ Exam Preparation Materials: Implementing Patient-Centered Approaches

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HEDIS (Healthcare Effectiveness Data and Information Set) measures, such as breast cancer screening, have specific technical specifications defining compliance criteria, including lookback periods.

Option A (American Medical Association (AMA) Guidelines for Preventive Care): AMA guidelines provide general recommendations, not HEDIS-specific criteria like lookback periods.

Option B (Organization’s policy on preventive care guidelines): Organizational policies may align with HEDIS but are not the authoritative source for measure specifications.

Option C (A chart note from the physician stating the patient was compliant): Physician notes document care but do not define HEDIS compliance criteria.

Option D (The technical specifications for the measure): This is the correct answer. The NAHQ CPHQ study guide states, “HEDIS technical specifications provide detailed criteria, including lookback periods, for compliance with measures like breast cancer screening” (Domain 2). These specifications, published by NCQA, define eligible populations and timeframes.

CPHQ Objective Reference: Domain 2: Health Data Analytics, Objective 2.4, “Apply standardized measure specifications,” emphasizes using technical specifications for HEDIS compliance. The NAHQ study guide notes, “Technical specifications are the definitive source for HEDIS measure criteria” (Domain 2).

Rationale: HEDIS technical specifications ensure accurate compliance assessment, aligning with CPHQ’s data analytics principles.

The implementation of a diabetes center of excellence falls into tertiary prevention. Tertiary prevention aims to manage and improve the quality of life for patients with chronic or advanced conditions, such as advanced diabetes. This type of prevention focuses on reducing complications, preventing further deterioration, and helping patients manage their illness effectively.

Primary (A): This involves preventing the onset of disease, such as promoting healthy lifestyles to prevent diabetes.

Secondary (B): This involves early detection and treatment to halt or slow the progression of a disease.

Quaternary (C): This involves preventing overmedicalization and protecting patients from unnecessary interventions.

References

NAHQ Body of Knowledge: Levels of Prevention in Healthcare

NAHQ CPHQ Exam Preparation Materials: Understanding Prevention Strategies

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