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NAHQ CPHQ Based on Real Exam Environment

Page: 24 / 51
Total 685 questions

Certified Professional in Healthcare Quality Examination Questions and Answers

Question 93

An organization IsImplementing a new electronic medical record and has employed a project manager. At the first meeting, the project manager observes the following:

• The team estimates It Is one-fourth finished with Identifying benchmark organizations.

• Team members have not yet begun to identify the current state.

- They are halfway through collecting public data, which puts them slightly behind schedule for that task.

Which of the following tools should the quality Improvement project manager recommend?

Options:

A.

Model for Improvement

B.

Design of Experiments

C.

Gantt chart

D.

Ishlkawa diagram

Question 94

The quality professional has been asked to perform chart audits on a population to assess how often hypertension is being addressed by clinicians when hypertensive patients presented to the clinic in the last year. The clinic has over 8,000 patients diagnosed with hypertension. Which of the following would be most appropriate for the quality professional to consider when selecting a sampling methodology?

Options:

A.

Selection of patients who had a visit during the last month of the year

B.

Selection of 400 charts using a simple random sampling method

C.

Selection of 800 patients using a snowball sampling method

D.

Selection of the entire population as a sample to make sure the results are accurate

Question 95

After a sentinel event, a root cause analysis (RCA) is performed. Which of the following should be included in the RCA?

Options:

A.

Implementing process redesign

B.

Reporting event to the accrediting body

C.

Retraining of individuals involvedThe facility’s compliance rate on pain assessment is shown below:Compliance Rate on Pain AssessmentJanuaryFebruaryMarchPhysicians40%50%20%Nurses80%75%83%Physical Therapists60%55%50%To improve performance, what should be done next?

D.

Disseminate the results to nursing staff.

E.

Continue monitoring for another quarter.

F.

Create an action plan with the department leaders.

G.

Hire a pain management specialist.

Question 96

A recent analysis reveals that reimbursement projection is being negatively impacted by post-surgical respiratory failure rates. What is the first step to address this issue?

Options:

A.

Conduct a focus group with the anesthesiologists and nurse anesthetists.

B.

Conduct focused professional practice evaluation (FPPE) on the surgeons in the organization.

C.

Obtain a list of the patients identified by this code and conduct a retrospective review.

D.

Identify a team leader and facilitator to implement a quality improvement project.

Page: 24 / 51
Total 685 questions