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Salesforce Pardot-Consultant Dumps

Salesforce Certified Pardot Consultant (SP23) Questions and Answers

Question 1

Pardot's Permission Based Marketing Policy helps ensure your emails don't get flagged as spam. CAN-SPAM provisions include

Options:

A.

Don't use false or misleading header information

B.

Don't use deceptive subject lines

C.

Identify the message as an ad

D.

Tell recipients where you're located

E.

Tell recipients how to opt out of receiving future email from you

F.

Honor opt-out requests promptly

G.

Monitor what others are doing on your behalf

Question 2

LenoxSoft is introducing a new product this summer, and the VP of Sales wants Marketing to automatically nurture the prospect if they show interest in the new product. There is no new gated content developed yet, only some blog posts and web pages about it.

What approach should the Marketing team use to resolve this?

Options:

A.

Set up scoring categories > copy the web pages to Pardot landing pages > put landing pages into Pardot folders > create automation rule with criteria "prospect score in scoring category greater than 1" to send an autoresponder email

B.

Set up scoring categories > put the web pages into folders in Pardot > set up custom redirects for the web pages > add completion actions to the custom redirects to add to list > set the list as the recipient list of an engagement program

C.

Set up scoring categories > create page actions associated with the scoring category > create a

dynamic list with criteria "prospect score in scoring category greater than 0" > set the list as the recipient list of an engagement program

D.

Set up scoring categories > create custom redirects associated with the scoring category > set

completion actions to tag prospect > create an automation rule with criteria "prospect has tag new-product" to send an autoresponder email

Question 3

LenoxSoft is a global company interested in creating Pardot Business Units (PBUs) to support their regional needs. How should they to access PBU features?

Options:

A.

Move all users to Salesforce Lightning

B.

Purchase separate Pardot accounts

C.

Enable "Business Unit'connector setting

D.

Use the Pardot Lightning App

Question 4

Select available Social Media Connectors

Options:

A.

Twitter

B.

Facebook

C.

CD Linkedln

D.

AddThis

E.

FullContact

Question 5

LenoxSoft currently has prospect and customer data located in their current email provider, spreadsheets from events, Salesforce, and LenoxSoft proprietary software. Specifically regarding their current email provider, what do you need to know before importing into Pardot to ensure a high deliverability rate in their initial Pardot email sends. Choose 2 answers:

Options:

A.

The date LenoxSoft last compared data between the email provider and Salesforce.

B.

How many emails a month were sent from the current email provider.

C.

When was the last time a prospect was emailed in their current email provider.

D.

Identify the currently mailable and unmailable prospects in their current email provider.

Question 6

LenoxSoft has a "Demo Request" landing page that is getting a lot of views, but not very many submissions. The marketing manager has the following requirements:

• Receive a notification when prospects view the page, but do not submit to see if they can retarget.

• Receive one notification per prospect.

How should a consultant accomplish this in Pardot?

Options:

A.

Dynamic list of all prospects who have viewed the landing page > Completion action on the form to

remove prospects from the list upon form submission > User monitors list.

B.

Page action on the landing page to notify user upon view and add to list > Automation rule to remove from same list when form is submitted and notify user again.

C.

Dynamic list of all prospects who have submitted the form > Dynamic list of all prospects who have

viewed landing page > User exports both lists and compares.

D.

Completion action on the form to tag "Submitted" > Automation rule to notify user with criteria of "Demo Request" landing page was viewed and tag isn't "Submitted".

Question 7

"LenoxSoft is releasing a critical system change that requires their customers to take action in order to avoid service interruption.

How could they communicate this to all Pardot prospects?

Options:

A.

Send an automated operational email to all prospects.

B.

Send Engage emails to all prospect who are opted in.

C.

Send a list email to all prospects who are opted in.

D.

Send an operational email to all prospects.

Question 8

Which is true about Pardot Flile Hosting limits

Options:

A.

No limits at all

B.

Pardot Growth Edition: 100MB Pardot Plus Edition: 500MB Pardot Advanced Edition: 10GB

C.

Pardot Growth Edition: 1GB Pardot Plus Edition: 5GB Pardot Advanced Edition: 10GB

D.

Pardot Growth Edition: 500MB Pardot Plus Edition: 2GB Pardot Advanced Edition: 5GB

Question 9

If someone opt-out's do we need to delete this Prospect record?

Options:

A.

Yes, it is restricted by law

B.

False. It is restricted by law not to email them, but we still can track the activity

Question 10

Upon provisioning Pardot, LenoxSoft's Salesforce administrator identifies that a new user, B2BMA Integration, is created. What would be the explanation for this new user?

Options:

A.

B2BMA Integration is an automatically provisioned user that sends data to Einstein Analytics for B2B Marketing.

B.

B2BMA Integration is an automatically provisioned user that enables user sync from Salesforce to Pardot.

C.

B2BMA Integration is an automatically provisioned user that connects to Salesforce to sync data.

D.

B2BMA Integration is an automatically provisioned user that creates Engagement History objects in Salesforce.

Question 11

There is limitation of 50 forms and 50 landing pages in Pardot Growth Edition and also you can't create more than one Scoring Category in this edition

Options:

A.

True

B.

False

S

Question 12

Lenoxsoft has a product line that is business to consumer. They use the Lead object, but the Contact and Account objects are combined. The Pardot Administrator wants to enable person accounts and understand how this configuration affects the syncing from Pardot to Salesforce. Given default Pardot and Salesforce syncing behavior, which statement is correct when Person Account are enabled?

Options:

A.

Pardot will create a lead record in Salesforce, and when the lead is converted, Pardot will sync with contact and account.

B.

Pardot will create a lead record in Salesforce, and when the lead is converted, Pardot will sync with the person account.

C.

The Salesforce contact level and account level fields will only sync with prospect fields in Pardot.

D.

The Salesforce person account record will only sync with the prospect record in Pardot.

Question 13

Which one is Pardot Event Connector

Options:

A.

Eventbrite

B.

Eventor

C.

EventMe

D.

TheEvents

Question 14

LenoxSoft does not use the Leads object in their Salesforce instance. This requires Pardot to create Contacts only if a new prospect record is created in Pardot and then assigned to a sales user. The sales manager also requires assignments to be distributed evenly across the sales teams.

How should LenoxSoft get started?

Options:

A.

Build a Dynamic List looking for new prospects and create an Automation rule to assign members of that list via Salesforce Assignment rules as contacts.

B.

Build an Automation rule looking for new prospects and add new records to Salesforce as contacts and assign via Salesforce Assignment rules.

C.

Enable the reverse sync feature through Pardot Support and create an Automation rule to assign prospects to a user in a group.

D.

Enable the appropriate "optional Salesforce connector setting" and create an Automation rule to assign to a sales user.

Question 15

LenoxSoft asks yOu about whether filtered prospects will be affected if they are registering for an event using your WebEx connector. What advice do you give them? You simply remind them that since registering for an event is a completion action it will always run when a form is filled out.

Options:

A.

Filtered prospects will not be registered for a webinar through a Pardot form since "Register for a webinar" completion action and Pardot prospects who are filtered do not have completion actions applied to them.

B.

That may happen occasionally, but they shouldn't worry too much since most filtered prospects are usually staff members.

C.

Filtered prospects for the webinar either by removing the filter or having the filtered prospects register through the WebEx registration form itself.

D.

Filtered prospects will not be registered for a webinar through a Pardot form, but you can still register your

Question 16

What is true about the Salesforce connector [Choose two answers]

Options:

A.

When connecting Pardot and Salesforce you only need to follow a connection wizard in Pardot.

B.

You can connect Pardot to a Salesforce sandbox or production environment

C.

Only lead, contacts and accounts are synchronized from Salesforce to Pardot

D.

Email is the unique identifier unless "allow multiple Prospects with same email address" is enabled.

Question 17

Select available Social Posting Connectors

Options:

A.

Facebook

B.

Twitter

C.

Linkedln

D.

Zone

E.

WhatsApp

F.

Instagram

G.

Tumblr

Question 18

LenoxSoft is setting up a brand new Pardot business unit. They have identified a set of five users in Salesforce who will need to have Administrator roles in Pardot.

What should they do to provide these users access to Pardot?

Options:

A.

Change each user's profile in Salesforce to the System Administrator role, which will create them as Administrator users in Pardot.

B.

Provide each user with a unique activation link to create their own Administrator user records in Pardot.

C.

Import the users into Pardot and select the Administrator role on their Pardot user records.

D.

Add users to the Marketing Users group from Marketing Setup in Salesforce and map their user profiles to the Administrator roles.

Question 19

LenoxSoft wants to use Salesforce to report on warm leads that are not yet marketing qualified. Once the leads become marketing qualified, the team wants to ensure the leads are routed correctly with the assigned user being correctly reflected in Pardot.

How could these requirements be met?

Options:

A.

Develop a Salesforce report that is only shared with Marketing users then use completion actions to assign leads.

B.

Assign to queue that Marketing users own then use active assignment rules to reassign the leads.

C.

Define market data sharing rules so Marketing can see prospects then use automation rules to assign the leads.

D.

Create a list of prospects that only Marketing users can see then use user queues to reassign the leads.

Question 20

LenoxSoft currently operates with two Pardot Business Units (PBUs), one for their United States division and another for their European division. In the new year, each business unit (BU) is planning on building the same set of marketing assets and will use them to run the similar campaigns.

Once connected campaigns have been enabled, what approach should be recommended?

Options:

A.

Create a campaign that is related to both BUs > Create a new dataset in B2B Marketing Analytics that only includes the created campaign >

Open a dashboard using this dataset to display an aggregated view of the campaign performance metrics from across both BUs

B.

Add the Engagement History component to campaign page layouts > Create a parent campaign that is not related to any BUs and create two

child campaigns, each related to a single BU > Enable "Include child campaigns" on the parent campaign

C.

Add the Einstein Campaign Insights component to campaign page layouts > Create a parent campaign that is not related to any BUs and

create two child campaigns, each related to a single BU > Enable 'Include child campaigns" on the parent campaign

D.

Create a separate campaign for each BU > Create a new dataset in Salesforce reports that only includes the created campaign > Open a dashboard using this dataset to display an aggregated view of the campaign performance metrics from across both BUs

Question 21

Choose required fields while creating a Prospect

Options:

A.

Email

B.

Company

C.

CD Campaign

D.

Profile

E.

Score

F.

Grade

G.

Assign To

Question 22

LenoxSoft has a service portal for customers. A Pardot page action set by the admin will change a prospects engagement custom field to "Engaged" for any prospect who views this service portal page. Customers who visit this portal more often have a higher company satisfaction rate. Those who rarely visit the portal have a high rate of attrition. LenoxSoft wants to encourage customers to engage with the service portal and has the following requirements: * Prospects with no Engagement custom field value should be added to the Engagement Program. * If prospects registers for an upcoming webinar and views the training portal they should be removed from the engagement program. What steps do you recommend to achieve those requirements?

Options:

A.

Automation Rule with blank critera and add action &

B.

Automation rules with attended webinar and remove action

C.

Automation Rule with blank critera and add action & Dynamic List with attended webinar and remove action

D.

Automation Rule with blank critera and add action & Completion action rules with attended webinar and remove action

E.

Automation Rule with blank critera and add action & segmentation rules with attended webinar and remove action

Question 23

LenoxSoft uses a 3rd party webinar platform. They want to create an automated process using an engagement program that sends a different email based on whether or not a prospect has registered for a webinar.

What should a consultant configure in Pardot and Salesforce in order to meet this use case?

Options:

A.

A Build a custom connector for the webinar platform and use a custom trigger in Engagement Studio to listen for the webinar registration,

B.

Create an engagement program for the webinar and use a Prospect Webinar trigger in the program to listen for the webinar registration.

C.

Export the registration list from the webinar platform, import it into Pardot and use it as a recipient list for the engagement program.

D.

Create a marketing app extension for the webinar platform, add an activity type for webinar registrations, and use an External Activity trigger in Engagement Studio to listen for the webinar registration.

Question 24

LenoxSoft finds that prospects are unsubscribing from emails, but they wants to make sure the prospects are intending to unsubscribe from all emails and it isn't a mistake.

What should be implemented?

Options:

A.

Opting out a prospect is irreversible. A solution to confirm the opt out or opt prospects back in cannot be implemented.

B.

Opt prospects back in only if they have interacted with other marketing content and have a Pardot score greater than 10 using an automation rule.

C.

Create a completion action to assign a task to the Assigned User to make a phone call to ensure the prospect intended to unsubscribe.

D.

Set up a Pardot template for the automated resubscribe feature to have an email sent to allow opted out prospects to opt back in.

Question 25

An Administrator imported a list of trade show attendees and added them all to the same Pardot campaign. A few months later, the Administrator wants to pull a one-time list of all of these attendees. How should this be accomplished?

Options:

A.

Run a segmentation rule based on the Pardot campaign

B.

Run an automation rule based on the Pardot campaign

C.

Look for the original list based on the Pardot campaign

D.

Run a dynamic list based on the Pardot campaign

Question 26

One of LenoxSoft's goals is to effectively use engagement studio programs to continuously reengage cold leads until they become active. To do so, the marketing team needs to build a list of cold prospects.

What is the optimal use case to segment these prospects?

Options:

A.

Run an Automation rule where the criteria is " Prospect Time Last activity Days ago is greater than 90 day."

B.

Run a Segmentation rule where the criteria is "Prospect Time Last activity Days ago is greater than 90 days".

C.

Run a Dynamic List where the criteria is "Prospect Time Created Days ago is greater than 90".

D.

Run a Dynamic List where the criteria is "Prospect Time Last activity Days ago is greater than 90".

Question 27

A Salesforce Engage user is on their way to a customer offsite. The user just had a conference call on their smartphone and closed a new customer.

How could the sales rep remotely and immediately begin the onboarding nurture process for this new customer?

Options:

A.

Use the Salesforce Mobile App "Send an Email" button.

B.

Use the Salesforce "Send Pardot Email" button.

C.

Use the Salesforce "Add to Nurture" button.

D.

Use the Salesforce Mobile App "Add to Nurture" button.

Question 28

LenoxSoft has purchased a list of prospects and wants to send emails to those prospects in Pardot immediately. What is the correct way to handle this?

Options:

A.

Recommend that it is okay to send to purchased lists in Pardot.

B.

Have LenoxSoft split their purchased list into multiple sends so as to not affect the IP's reputation.

C.

Run a permissions pass on the purchased lists to get permission quickly before sending them a marketing email.

D.

Recommend that they must receive explicit permission from those prospects on the purchased list before they can upload that prospect list into Pardot.

Question 29

Do hard bounces need to be removed from lists

Options:

A.

True

B.

False

Question 30

LenoxSoft's marketing team shares a list of company names of all external visitors on their website with the regional sales managers. The regional managers use this list for cold calling and for insight on whether any recent opportunities are active on their site. Which sequence of steps should the Pardot Administrator take to automate this process?

Options:

A.

Enable Send daily visitor activity emails; Enable Send daily prospect activity emails (for my prospects).

B.

Enable Visitor Filters for a specific IP range; Enable Send daily visitor activity emails.

C.

Enable Send daily prospect activity emails (for all prospects); Enable Page Actions to notify managers.

D.

Enable Visitor Filters for a specific IP range; Enable Page Actions to notify managers.

Question 31

A Pardot administrator just created scoring categories for each product line. Assets from Folder A are aligned to Scoring Category A, and assets from Folder B are aligned to Scoring Category B.

What action should the admin take to ensure the sales team can view this new category score for each lead or contact?

Options:

A.

Replace the Score field with Category Score fields on lead and contact page layouts in Salesforce.

B.

Share both Folder A and Folder B with the sales users" records in Pardot.

C.

Add the Pardot Category Score related list to the lead and contact page layouts in Salesforce.

D.

Assign the Pardot Category Scoring permission set to the sales user's profile in Salesforce.

Question 32

The LenoxSoft sales team has received an influx of leads from the Product Interest form. Many of the leads are not located in the United States. LenoxSoft only sells to customers in the United States so the sales team has requested that these inbound leads get qualified based on country before being assigned.

How should they ensure only qualified prospects who submit the form are sent to the sales team as new leads?

Options:

A.

Add a completion action to the Product Interest form to assign prospects, then have sales users delete those not in the United States.

B.

Create an automation rule set to match all with the criteria of Product Interest form completed and

Country field equal to United States with an action to assign prospects.

C.

Add a completion action to the Product Interest form to assign prospects only if their Country field is

United States.

D.

Create an automation rule set to match any with the criteria of Product Interest form completed and Country field equal to United States with an action to assign prospects.

Question 33

LenoxSoft noticed they are getting a much higher unsubscribe rate and suspect it is due to bot activity.

What should a consultant recommend to help prevent automatic unsubscribes from email scanners?

Options:

A.

Enable two-click unsubscribe in Pardot.

B.

Move the unsubscribe link to the header of the email instead of the footer.

C.

Immediately send prospects the resubscribe email template.

D.

Apply a

tag to the unsubscribe link so scanners ignore it.

Question 34

There is Custom Field Type in Pardot called Email

Options:

A.

True

B.

False

Question 35

You want to assign prospects to a specific sales user when that prospect submits a form and is from region EMEA. What tool do you need to use? [Choose one answer]

Options:

A.

Segmentation Rule

B.

Completion Action

C.

Dynamic List

D.

Automation Rule

Question 36

"LenoxSoft's marketing team wants to track which of their white papers converts the most net new leads so they can write more like it.

What actions should be taken to ensure they can report on the statistics in Salesforce?

Options:

A.

Enable connected campaigns and campaign member sync > add files to Pardot with completion action: assign to user

B.

Add custom redirects for each white paper > add completion actions: add to Salesforce campaign and assign to user

C.

Upload files to Pardot > create an engagement program with actions: add to Salesforce campaign and assign to user

D.

Create a form to gate each white paper > add completion actions: add to Salesforce campaign and assign to user

Question 37

Can Email Preference Center demand for logging in

Options:

A.

True

B.

False

Question 38

LenoxSoft's database can be split into two categories: active and inactive. They want to begin to retarget the inactive database with an email marketing campaign that:

Automatically add prospects to the list that were emailed twice in the last six weeks and inactive in the last 45 days.

Once their activity increases, they should be removed from the list. What should be their strategy?

Options:

A.

Create a Dynamic List with the criteria of "prospect has been emailed at least 2 times in the last 6 weeks, and the prospect has been active in the last 45 days".

B.

Create a Segmentation rule with the criteria of "prospect has been emailed at least 2 times in the last 6 weeks, and the prospect has been active in the last 45 days".

C.

Create a Dynamic List with the criteria of "prospect has been emailed at least 2 times in the last 6 weeks, and the prospect has been inactive in the last 45 days'.

D.

Create an Automation rule with the criteria of "prospect has been emailed at least 2 times in the last 6 weeks, and the prospect has been inactive in the last 45 days".

Question 39

The LenoxSoft marketing team compiled a spreadsheet of all attendees who visited their tradeshow booth at a recent event in Chicago. They realize not everyone at the event may be interested in their product so they create new leads in Salesforce for individuals who have submitted an interest form on their website in addition to attending the event.

All new leads from the event should be evenly distributed to their Chicago Sales User Group.

What would be the optimal sequence to meet these requirements?

Options:

A.

Run an automation rule for each user in the Chicago Sales User Group to "Assign prospect to user"

based on the criteria "Prospect form :: -Any- :: Was completed successfully" AND "Prospect List :: is member of :: Chicago Event" > Import prospects and add them to the "Chicago Event" list

B.

. A Import prospects and add to "Chicago Event" list > Run an automation rule to "Assign prospect to

user in group" based on the criteria "Pardot form :: -Any- :: Was completed successfully" AND "Prospect List :: is member of :: Chicago Event"

C.

Run an automation rule to "Assign prospect to user in group" based on the criteria "Pardot form :: -

Any- :: was completed successfully" AND "Prospect Event :: is :: Chicago Event" > Import prospects and add them to the "Chicago Event" list

Question 40

Which are Actions Available with Salesforce Connector (Choose three)

Options:

A.

Add to Salesforce campaign

B.

Assign prospect to queue

C.

Assign prospect via Salesforce active assignment rule

D.

Create a Salesforce event

E.

Delete a Salesforce task

Question 41

LenoxSoft has published a new white paper. When prospects submit a "Request a Download" form, they should receive this white paper in an email. All prospects who receive the email and view the white paper should receive an additional +10 points added to their score.

Which sequence of events would meet their goal?

Options:

A.

Upload the white paper as a new File > Create a Custom Redirect to the white paper file > Create a new Email Template that contains the Custom Redirect link > Create a new Form with the Completion actions "Send autoresponder email" AND "Adjust score :: +10"

B.

Upload the white paper as a new File > Create a Custom Redirect to the white paper file > Create a new Email Template with the Completion

Action "On click :: Adjust score :: +10" that contains the Custom Redirect link > Create a new Form with the Completion Actions "Send autoresponder email"

C.

Upload the white paper as a new File > Create a Custom Redirect to the white paper file with the Completion Action "Adjust score :: +10" >

Create a new Email Template that contains the Custom Redirect link > Create a new Form with the Completion Actions "Send autoresponder

email"

D.

Upload the white paper as a new File > Create a new Form > On Step 4 of the Form Wizard, check the box to "Redirect the prospect instead

of showing the form's Thank You Content" and specify the white paper file link > Add Completion Actions "Send autoresponder email" AND

"Adjust score :: +10" to the Form

Question 42

LenoxSoft wants Co ensure they're not over-emailing their target audience on specific email send actions in an Engagement Studio program.

What is the best way to help their marketing team achieve this goal?

Options:

A.

Automatically remove prospects from the program when an email reply trigger is met.

B.

Increase the wait time on the Email send action steps.

C.

Set the Engagement Studio program to repeat every 10 days.

D.

A Leverage Einstein Engagement Frquency in a rule step before the Email send action steps.

Question 43

LenoxSoft is using a repeating Engagement Studio program to send prospects who complete a specific form a series of emails, increase the prospect score when the emails are engaged with, and notify an assigned user if the call to action in the email is completed. Prospects should only repeat the program when the form is completed again.

How should LenoxSoft add the prospects?

Options:

A.

By using a static list on the form's completion action that is used as the recipient list on the program, then remove prospects from the static list before every end step in the program.

B.

By using an automation rule to add prospects to a static list based on the form being completed, then use that list as the recipient list on the program.

C.

By creating a dynamic list based on the form being completed and use that list as the distribution list on the program.

D.

By using a static list on the form's completion action, then start the program with a "Form Completed" trigger so only prospects who completed the form will get the follow up actions.

Question 44

"LenoxSoft is migrating prospect records from an external system into Pardot. In this external system, each prospect has 50 custom fields.

They are trying to decide which fields to recreate in Pardot before importing in the records.

What are two ways they should decide which fields to recreate in Pardot?

Choose 2 answers

Options:

A.

Filter existing prospect records to see which custom fields have the most data.

B.

Review existing forms and landing pages to understand what data needs to be collected.

C.

Ask their accounting team to review and select the five most helpful fields.

D.

Pull a report of the data they intend to use for segmentation purposes.

Question 45

LenoxSoft has very specific lead qualification that has to be met before assigning prospects to an inside sales rep: *The prospects must be located in Texas or California *The prospects must submit their Request a demo form. When those two criteria are met they want to automatically assign the prospects to a inside sales rep. State is a required field on the Request a demo form. How would you have LenoxSoft automate the assignment?

Options:

A.

Export the submission report & Import

B.

Run completion Action on form Request a demo with action assign to user

C.

Run completion Action on form Request a demo with action notify Admin

D.

Run an automation rule to assign based on the « Request demo » Submission & prospect status field

Question 46

What is required when sending a Pardot email from an assigned user?

Options:

A.

There must also be a general or specific user as a sender.

B.

The assigned user must be connected through user sync.

C.

The email must also contain assigned user merge fields.

D.

All prospects on the recipient list must be assigned to a user.

Question 47

LenoxSoft is migrating prospects from an external email vendor Into Pardot. They have record of which prospects have hard bounced within the last 6 months.

What should they do after importing the bounced prospects into Pardot in order to maintain their data integrity, but still be able to track the prospects?

Options:

A.

Ensure the Do Not Email field on the prospects is selected.

B.

Add the prospects to a "Bounced Prospects" list for suppression.

C.

Send the prospects an email to see if their email addresses are valid.

D.

Delete the prospects so they can't be emailed through Pardot.

Question 48

How often does Pardot check for changes in Salesforce

Options:

A.

5 minutes

B.

1 hour

C.

2 minutes

D.

10 minutes

Question 49

What access should sales and marketing users have to access embedded analytics dashboards?

Options:

A.

The "Analytics View Only Embedded App" permission set license

B.

Pardot Administrator user role and the Pardot Permission set assigned

C.

Pardot Permission Set and "View Reports" Pardot user permission

D.

Pardot user connected to a Salesforce user through User Sync

Question 50

When integrating Pardot Ultimate edition with Salesforce custom objects, what are two key attributes to ensure seamless custom object integration? Select 2

Options:

A.

Lead, Contact or Account record added as a Related Object to the Salesforce custom object

B.

Salesforce Connector User has 'Read' permission to the custom object

C.

Campaign or Opportunity record added as a Related Object to the Salesforce custom object

D.

Customized 'Display in Table' values when configuring fields

Question 51

You have been asked to create a form that gathers information from prospects. This information should be available in Pardot as well as a custom build community site. How would you achieve this?

Options:

A.

Create a website form that integrates with a Pardot form handler, details are submitted to the community site using Pardot API.

B.

Create a website form that submits the details to the community site and integrate it with a Pardot form handler.

C.

Create a Pardot form and via an automation rule submit the details to the community site.

D.

Create a Pardot form and via completion actions submit the details to the community site.

Question 52

How can an interested lead that comes to Lenoxsoft's website and fills out the Contact Us form receive a follow-up email each time he or she submits?

Options:

A.

Send using the form's completion actions.

B.

Send using an automation rule

C.

Use a dynamic list to use as a recipient list on an email send.

D.

Send using a segmentation rule.

Question 53

LenoxSoft wants to give users from their sales and marketing teams the power to explore and visualize important data by using the Engagement History Embedded Dashboard.

Which two steps should be completed so their users can begin exploring Pardot engagement data on the Salesforce campaign and Account records?

Choose 2 answers

Options:

A.

Create a custom Salesforce dashboard using both standard and custom Salesforce reports for each team.

B.

Have each team member log in and reference the dashboard in the Analytics Studio app.

C.

Assign the Analytics View Only Embedded App permission set to each user who wants to see the dashboard.

D.

Place the Embedded Engagement History Dashboards on the desired object page layout using the Lightning App Builder.

Question 54

You are creating a new series of pay per click ads and want to track where a prospect originates when they arrive at your website. How would you set this up?

Options:

A.

Create a Pardot campaign for each pay per click ad and place the tracking code on the landing page

B.

Create a custom redirect for each pay per ad click and and select a Pardot campaign for each custom redirect

C.

Create a custom redirect for each pay per click ad and use a completion action to add the prospects to a list

D.

Create a custom redirect for each pay per click ad and use an automation rule to add the prospects to a list

Question 55

Is it possible for many users to edit exact same Email Template simultaneously?

Options:

A.

True

B.

False

Question 56

There are a number of unassigned prospects in the Lenoxsoft database that have not been active in more than 60 days. An automation rule is set to assign prospects once they reach a score of 100. What automatic workflow can be created to prevent them from getting assigned?

Options:

A.

Create a dynamic list based on the prospects time to adjust their score to 0 if they haven't been active in 60 days.

B.

Create a segmentation rule based on the prospects time to adjust their score to 0 if they haven't been active in 60 days.

C.

Create an automation rule based on the prospects time to adjust their score to 0 if they haven't been active in 60 days

D.

Create a completion action based on the prospects time to adjust their score to 0 if they haven't been active in 60 days.

Question 57

Prior to starting implementation, LenoxSoft wishes to consolidate all their data within Salesforce. They currently use three different systems, including Salesforce, to manage their customer data. All data does NOT currently reside in one system, and Lenoxsoft wants Salesforce to be the primary system for customer records. What is the first step Lenoxsoft should take to allow Salesforce to become the primary recordholder?

Options:

A.

Add custom prospect fields to Pardot and map to Salesforce.

B.

Import and merge existing records from all systems to Pardot

C.

Import and merge existing records from all systems to Salesforce

D.

Add custom account fields to Pardot and map to Salesforce

Question 58

LenoxSoft's ideal buyer is a C-level executive with an employee base over 500. Their department should either be technology or finance. C-level is the best fit but managers should also be included as they may make purchasing decisions. Which is the correct profile criteria for grading used to give the ideal buyer an "A" grade.

Options:

A.

Job title - C-level 3/3 Job title - Manager 3/3 Size 3/3 Dept 3/3

B.

Job title - C-level 3/3 Job title - Manager 3/3 Size 2/3 Dept 3/3

C.

Job title - C-level 3/3 Job title - Manager 3/3 Size 3/3 Dept 2/3

D.

Job title - C-level 3/3 Job title - Manager 2/3 Size 3/3 Dept 3/3

Question 59

LenoxSoft dispatches service technicians to customer locations when their hardware is malfunctioning. After a service call, a customer service satisfaction rating is recorded and stored on the Case object in Salesforce. The LenoxSoft marketing team would like to use a high (>8) rating to classify a prospect as "Satisfied." Satisfied customers need to be automatically added to a specific engagement program for future up-selling.

What process would accomplish this in Pardot?

Options:

A.

Lookup field to copy the satisfaction rating from cases to contacts and map that field to Pardot prospects > Dynamic list where prospects match when the prospect has a satisfaction rating over 8 > Use the dynamic list as the recipient list on an engagement program

B.

Pardot custom object mapped to the Case object > Dynamic list where prospects match when the

Case prospect custom object has a satisfaction rating over 8 > Use the dynamic list as the recipient

list on an engagement program

C.

Pardot custom object mapped to the Case object > Static list and add all prospects whose Case

prospect custom object has a satisfaction rating over 8 > Use the static list as the recipient list on

an engagement program

D.

Workflow to copy the satisfaction rating from cases to contacts and map that field to Pardot

prospects > Static list and add prospects who have a satisfaction rating over 8 > Use the static list as the recipient list on an engagement program

Question 60

LenoxSoft's corporate marketing team has Pardot users who are users in all of their five Pardot Business Units. User A primarily focuses on the North American business unit (BU), but is asked to review a new Engagement Studio program in the European BU before the European marketing team resumes the program.

How would user A accomplish this?

Options:

A.

Instruct the user in the European BU to take a screenshot and email it to them to review.

B.

Use the BU switcher in the North America BU to switch to Europe.

C.

Create a custom user role in the European BU with access to the folder the program is in.

D.

Log out of the North American BU and log into the European BU to review the program.

Question 61

Lenoxsoft currently has prospect data in another email-sending platform, and they want to migrate it over to Pardot. The system has a list of mailable prospects and a list of unmailable prospects who unsubscribed/opted-out that do NOT exist in Salesforce. The marketing team wants to make sure that they stay complaint with the permission-based Marketing Policy while maintaining their database of unsubscribed/opted out prospects when they migrate this data over to Pardot. How should the data be imported?

Options:

A.

Import all prospect data and create a suppression list.

B.

Import only the list of mailable prospects in Pardot.

C.

Import unavailable prospects in Pardot; perform permission pass.

D.

Import unmailable prospects in Pardot; mark as global opt-out.

Question 62

LenoxSoft has a large database of leads and contacts in Salesforce. These leads and contacts contain information stored in custom fields. They have not imported these leads or contacts into Pardot or set up any custom fields in Pardot.

What should their first step in Pardot?

Options:

A.

Import .CSV file containing custom field data into Pardot.

B.

Manually create and map custom fields in Pardot.

C.

Import leads and contacts from Salesforce into Pardot.

D.

Enable custom field creation via the Salesforce Connector.

Question 63

LenoxSoft has had a Product Interest form live on their website for the past 3 months. They would like to make sure that, moving forward, every time the form is submitted, a custom field is updated. They also want to update that custom field for anyone who has submitted the form before today. What combination of automation tools should LenoxSoft use to achieve this?

Options:

A.

Automation rule and completion action

B.

Dynamic list and automation rule

C.

Completion action and dynamic list

D.

Segmentation rule and completion action

Question 64

Lenoxsoft currently uses a manual sales engagement process where assigned users manually add leads to lists based on a lead status value of "New". The Sales Manager wishes to develop a Sales Engagement Program that streamlines this process and has the following requirements: - Only leads with a status of "New" can be added to the Program. A lead with a status of "In Progress" CANNOT be added. - Assigned users should be notified when a lead has opened an email. Based on the above requirements, which is the best way to segment prospects for Lenoxsoft's Sales Engagement Program?

Options:

A.

Create a completion action based on the Lead Status field value.

B.

Create a dynamic list based on the Lead Status field value

C.

Create an automation rule based on the Lead Status field value

D.

Create a segmentation rule based on the Lead Status field value

Question 65

What is essential to setup when you are implementing Pardot for the first time? [Choose three answers]

Options:

A.

Create and add a tracking code to the website

B.

Setup DNS for each used domain and validate the connection

C.

Setup tracker subdomain and validate it

D.

Choose which sender IP to use

Question 66

LenoxSoft sends an operational email to all prospects, but finds there are some prospects that did not receive the email.

Why would this happen?

Options:

A.

The prospects were set to "true" for opted out and set to "false" for do not email.

B.

The prospects were on a suppression list used on the operational list email send.

C.

The prospects are opted out of the list used on the operational list email send.

D.

The prospects were set to "false" for opted out and set to "true" for do not email.

Question 67

Administrators can reset passwords for users

Options:

A.

True

B.

False

Question 68

What is available to choose within Repeat Rule

Options:

A.

Days before eligible to repeat rule

B.

Limit rule matches

C.

Certain Prospects

D.

Repetition Order

Question 69

How many scheduled Engagement Programs is it possible to have

Options:

A.

5

B.

3

C.

10

D.

15

Question 70

LenoxSoft wants to optimize asset usage while discovering new audiences. What tool should they use?

Options:

A.

Einstein Lead Score

B.

Einstein Campaign Insights

C.

Pardot Business Units

D.

Einstein Behavior Scoring

Question 71

LenoxSoft shows you a record where the prospect has many activities that are email clicks from the same email. Looking at the prospect's audits, you see visitor association changes where the prospect forwarded the email to colleagues who clicked the link in the email causing the cookie intended for the original recipient to track the colleagues. Which of the following is not a Pardot best practice for preventing this issue in the future?

Options:

A.

Use the "Forward to a friend" variable tag in Pardot emails

B.

Enable Kiosk mode on the Pardot form

C.

Enable the Pardot account setting "Prevent Cookie Crossing"

D.

Enable the "Not You?" link to display on the Pardot form

Question 72

The LenoxSoft marketing manager wants to report to the CEO each month the number of new leads generated and what types of assets are generating those new leads. Identify the Pardot reports and associated KPIs that would provide these metrics. Choose 2 answers:

Options:

A.

Form Report: Impressions

B.

Lifecycle Report: New Prospects Created

C.

Form Report: Conversions

D.

Form Report: Submissions

Question 73

LenoxSoft's marketing team wants to make it easier for prospects to manage to opt in and out of marketing emails.

What can they consider doing to accomplish this goal?

Options:

A.

Enable prospect resubscribe in Pardot Settings.

B.

Create a custom email preference center page.

C.

Minimize public lists used in marketing emails.

D.

Remove the global opt out link from marketing emails.

Question 74

When you go to View HTML code section at selected Form record you can only see the iframe tag

Options:

A.

True

B.

False

Question 75

Which is true about Visitor Filters?

Options:

A.

Use filters to exclude some types of visits, clicks, or other actions from your campaign results and email notifications

B.

You can the filter by IP

C.

You can filter by a hostname

D.

You can filter by a hostname wildcard

E.

You can't filter your own company IP

Question 76

LenoxSoft hosts content in Pardot and makes it available to prospects via a form submission on their website. They have noticed a high number of form submissions, but some email addresses provided appear to be invalid or fake.

Which two strategies for gating content should ensure real prospects are the ones accessing the content?

Choose 2 answers

Options:

A.

Prospects with invalid emails are sent an autoresponder requesting email verification.

B.

Prospects with invalid emails are marked as 'Do Not Email' to avoid future communication.

C.

Using the data format drop-down, set the email validation option at the form level.

D.

Send the content via an autoresponder email with a link to download the content.

Question 77

Recommend a model to route qualified and unqualified leads across the business. Place in order from most qualified to least qualified lead. A.Low Grade | Low Score B.High Grade | Low Score C.High Grade | High Score D. Low Grade | High Score

Options:

A.

CDAB

B.

ABDC

C.

CBDA

D.

CDBA

Question 78

Which one is Pardot Video Connector

Options:

A.

YouTube

B.

Wistia

C.

Vimeo

D.

Dailymotion