Genesys Related Exams
GE0-806 Exam

You are configuring an Event, in building a forecast for a particular period, which of the following should you select to ignore volume and AHT?
What are the possible actions one can take in order to avoid an Agent available in WFM Configuration Utility to be scheduled at all during the next schedule period?
Choose 3 answers
Defer to the figure shown: A Supervisor has access rights assigned as shown in the image, at the same levels across all sites Can she adjust security assignments for other Supervisors?