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Genesys GCX-GCD Exam With Confidence Using Practice Dumps

Exam Code:
GCX-GCD
Exam Name:
Genesys Cloud CX: Developer Certification
Certification:
Vendor:
Questions:
76
Last Updated:
Apr 30, 2025
Exam Status:
Stable
Genesys GCX-GCD

GCX-GCD: Genesys Cloud CX Exam 2025 Study Guide Pdf and Test Engine

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Genesys Cloud CX: Developer Certification Questions and Answers

Question 1

Which ACD routing method routes an interaction to the next available agent?

Options:

A.

BullseyeACD

B.

Standard ACD

C.

Preferred Agent

D.

Disregard Skills. Next Agent

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Question 2

To get the recordingld for a conversation, which information should be included in the missing section of the URL.

Options:

A.

Recordingld

B.

Conversation

C.

DBID

D.

ivrld

Question 3

Which of the following statements is NOT true regarding Management Units?

Options:

A.

Agents that handle the same set of interactions should belong to the same management unit.

B.

Management Units partition agents and interactions into logical groups.

C.

A maximum of 100 agents can be added lo a single Management Unit.

D.

They help you create, manage, and view schedules for a group.