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Genesys GCP-GCX Exam With Confidence Using Practice Dumps

Exam Code:
GCP-GCX
Exam Name:
Genesys Cloud CX Certified Professional - Consolidated Exam
Certification:
Vendor:
Questions:
135
Last Updated:
Jun 30, 2025
Exam Status:
Stable
Genesys GCP-GCX

GCP-GCX: Genesys Cloud CX Exam 2025 Study Guide Pdf and Test Engine

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Genesys Cloud CX Certified Professional - Consolidated Exam Questions and Answers

Question 1

You suspect that one of your agents is not productive.

Which report would you run to view the agent's time on breaks and login/logout details?

Options:

A.

Interaction Details Report

B.

User Status Detail Report

C.

Agent Metrics Report

D.

Queue Metrics Daily Report

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Question 2

Select the features available in Genesys Cloud CX Architect. (Choose three.)

Options:

A.

Play pre-recorded messages

B.

Convert text to speech

C.

Configure queues

D.

Create skills

E.

Receive and route calls

Question 3

Which of the following components can be added to scripts? (Choose four.)

Options:

A.

Visual Basic Control

B.

Text

C.

Call Flow

D.

Checkbox

E.

Web Page

F.

Image