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Genesys GCP-GCX Exam With Confidence Using Practice Dumps

Exam Code:
GCP-GCX
Exam Name:
Genesys Cloud CX Certified Professional - Consolidated Exam
Certification:
Vendor:
Questions:
135
Last Updated:
Jun 16, 2025
Exam Status:
Stable
Genesys GCP-GCX

GCP-GCX: Genesys Cloud CX Exam 2025 Study Guide Pdf and Test Engine

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Genesys Cloud CX Certified Professional - Consolidated Exam Questions and Answers

Question 1

A dynamic report on Genesys Cloud CX is a customizable report that allows the user to select the data and metrics that they want to include in the report and how it is presented

Options:

A.

True

B.

False

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Question 2

You suspect that one of your agents is not productive.

Which report would you run to view the agent's time on breaks and login/logout details?

Options:

A.

Interaction Details Report

B.

User Status Detail Report

C.

Agent Metrics Report

D.

Queue Metrics Daily Report

Question 3

Where do you add the list of IP or CIDR addresses which are allowed or denied access to an External or Phone Trunk?

Options:

A.

Availability

B.

SIP Access Control

C.

Outbound

D.

Calling