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Genesys GCP-GC-ADM Exam With Confidence Using Practice Dumps

Exam Code:
GCP-GC-ADM
Exam Name:
Genesys Cloud Certified Professional - Contact Center Administration
Certification:
GCP-GC
Vendor:
Genesys
Questions:
60
Last Updated:
Sep 18, 2025
Exam Status:
Stable
Genesys GCP-GC-ADM

GCP-GC-ADM: GCP-GC Exam 2025 Study Guide Pdf and Test Engine

Are you worried about passing the Genesys GCP-GC-ADM (Genesys Cloud Certified Professional - Contact Center Administration) exam? Download the most recent Genesys GCP-GC-ADM braindumps with answers that are 100% real. After downloading the Genesys GCP-GC-ADM exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the Genesys GCP-GC-ADM exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the Genesys GCP-GC-ADM exam on your first attempt, we have compiled actual exam questions and their answers. 

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Genesys Cloud Certified Professional - Contact Center Administration Questions and Answers

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Question 1

What attributes can be assigned to agents to ensure that interactions are routed to the most qualified agent? (Choose two.)

Options:

A.

Languages

B.

Medians

C.

Skills

D.

Index Ratings

E.

Knowledge levels

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Question 2

Policies automate repetitive quality management tasks. What items could be defined as policies? (Choose three.)

Options:

A.

Update the Do Not Call list with records that have the appropriate wrap-up code

B.

Determine how many evaluations per hour to assign to a quality evaluator

C.

Set up a schedule to run a daily report

D.

Automatically assign an evaluation for all calls over 5 minutes

E.

Determine how long to retain recordings and whether to archive or delete them

Question 3

Several people have complained that they try to join a group chat and they can’t find the group in a search. What is the most likely reason?

Options:

A.

The group is in the wrong Organization

B.

Group chat is only available to administrators

C.

The group is set to members only and they are not members of the group

D.

The group is set to public

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