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Genesys GCP-GC-ADM Exam With Confidence Using Practice Dumps

Exam Code:
GCP-GC-ADM
Exam Name:
Genesys Cloud Certified Professional - Contact Center Administration
Certification:
GCP-GC
Vendor:
Genesys
Questions:
60
Last Updated:
Jun 16, 2025
Exam Status:
Stable
Genesys GCP-GC-ADM

GCP-GC-ADM: GCP-GC Exam 2025 Study Guide Pdf and Test Engine

Are you worried about passing the Genesys GCP-GC-ADM (Genesys Cloud Certified Professional - Contact Center Administration) exam? Download the most recent Genesys GCP-GC-ADM braindumps with answers that are 100% real. After downloading the Genesys GCP-GC-ADM exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the Genesys GCP-GC-ADM exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the Genesys GCP-GC-ADM exam on your first attempt, we have compiled actual exam questions and their answers. 

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Genesys Cloud Certified Professional - Contact Center Administration Questions and Answers

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Question 1

Which definition matches the After Call Work option Mandatory, Time-boxed?

Options:

A.

The agent may or may not complete after call work. The system will set them to Available after an interaction completes. They are responsible for setting their availability appropriately if performing After Call Work.

B.

The agent is automatically placed into an After Call Work status and the system will automatically set them to Available when the After Call Timeout is reached. The agent may set themselves to Available if they complete their After Call Work early.

C.

The agent is automatically placed into an After Call Work status and the system will automatically set them to Available when the After Call Timeout is reached. The agent may not set themselves to Available if they complete their After Call Work early.

D.

The agent is placed in an After Call Work status and must manually set their status back to available when their after call work is complete.

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Question 2

Select all the roles that are automatically assigned by default to the user who sets up the organization. (Choose two.)

Options:

A.

Employee

B.

Master Admin

C.

Genesys Cloud User

D.

Admin

E.

Telephony Admin

Question 3

Policies automate repetitive quality management tasks. What items could be defined as policies? (Choose three.)

Options:

A.

Update the Do Not Call list with records that have the appropriate wrap-up code

B.

Determine how many evaluations per hour to assign to a quality evaluator

C.

Set up a schedule to run a daily report

D.

Automatically assign an evaluation for all calls over 5 minutes

E.

Determine how long to retain recordings and whether to archive or delete them

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