77201X Exam Dumps : Avaya IP Office Platform Implement Certified Exam

The "Incoming Call Route" (Option A) directs incoming calls to destinations (e.g., extensions, hunt groups) based on criteria like DID or time profiles. Option B is for ARS, Option C is for Voicemail Pro, and Option D is for SSA—not incoming routing.References: Avaya IP Office Incoming Call Route Configuration Guide.

Voicemail Pro offers advanced features beyond Embedded Voicemail, including customizable call flows (Option B). This allows administrators to create complex IVR menus and conditional routing using the Voicemail Pro graphical editor, which Embedded Voicemail lacks. Option A (Auto Attendant) and Option C (Hunt Group Announcements) are supported by both systems, though Voicemail Pro offers more customization. Option D (Mailbox greetings) is a basic feature available in both.References: Avaya IP Office Voicemail Pro Administration Guide, Embedded Voicemail UserGuide.

The "Voicemail Pro" license (Option C) enables the Contact Recorder feature within Voicemail Pro for call recording. Options A and B are user licenses, and Option D is a legacy edition not specific to recording.References: Avaya IP Office Voicemail Pro Administration Guide.