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Avaya 6210 Exam With Confidence Using Practice Dumps

Exam Code:
6210
Exam Name:
Avaya Aura® Contact Center Implementation Exam
Certification:
ACIS Avaya Aura Contact Center
Vendor:
Avaya
Questions:
65
Last Updated:
Dec 31, 2025
Exam Status:
Stable
Avaya 6210

6210: ACIS Avaya Aura Contact Center Exam 2025 Study Guide Pdf and Test Engine

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Avaya Aura® Contact Center Implementation Exam Questions and Answers

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Question 1

You are deploying Avaya Agent Desktop (AAD) for the first time in a SIP-enabled contact center.

Which configuration step should be performed in Contact Center Management Administration (CCMA) for agents to use AAD?

Options:

A.

Assign an AAD login ID and password to each agent.

B.

Enable Agent Desktop integration in each agent’s Call Presentation Class.

C.

Associate a domain user account with each agent.

D.

Acquire each agent’s telephone.

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Question 2

You have increased the multicast time to live value on the Contact Center Manager Server (CCMS).

After changing the value, which CCMS service must be restarted so that the new value can take effect?

Options:

A.

CCMS SDP_Service, the Statistical Data Propagator Service

B.

CCMS RSM_Service, the Real-Time Statistical Manager Service

C.

CCMS RDC_Service, the Real-Time Data Calculator Service

D.

CCMS IS_Service, the Intrinsic Service

Question 3

In Contact Center Release 7, Contact Center Manager Administration (CCMA) stores information in a Cache Database.

Which three statements regarding the Cache database are true? (Choose three.)

Options:

A.

It simplifies the overall solution as all components use a common database.

B.

Avaya Aura® Contact Center Release 7 updates the version of Cache 2015 to Intersystem Cache.

C.

The Cache database technology supports database shadowing for fault tolerant and mission critical solutions such as AACC.

D.

All data is now replicated and there is no need for a CCMA backup and restore.

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