Scenario 7:Established in 2005 in Arizona, the US. Hitec is one of The leading online retail companies. It Is especially known for electronic devices, such as televisions, telephones, and laptops. Hitec strives to continually enhance customer satisfaction and optimize its technologyplatforms and applications. the company's website and mobile application provide a range of features designed to simplify the online shopping experience, including customized product recommendations and a user-friendly search engine. The system enables customers to easily track the progress of their orders made through any of Hitec's platforms, in addition. Hitec employs a comprehensive customer management system to collect and manage customer information, including payment history, order details, and individual preferences.
Recently. Hitec had to deal with a serious cybersecurity incident that resulted in a data breach. Following numerous customer complaints about the malfunctioning of the ordering system. Hitec's engineers initiated an investigation into their network. The investigation unveiled multiple instances of unauthorized access by two distinct attackers. They gamed access sensitive customer information, such as credit card numbers and login credentials. Instead of promptly sharing information about the detected threats with other companies in the cybersecurity alliance and asking for help, Hitec chose to rely solely on its own detection and response capabilities. After resolving the incident, the company publicly acknowledged falling victim to a data breach. However, it refrained from disclosing specific details regarding the impact it had on its customers
Two weeks after the cyberattack, another retail company, Buyent, made an announcement regarding their successful prevention of a similar data breach unlike Hitec. Buyent took a transparent approach by providing detailed insights into the attacker's methods and the step-by-step procedures they employed to mitigate the attack. As both companies were part of the same cybersecurity alliance, Buyent willingly shared the requested information in accordance with their established information sharing and coordination framework, ensuring that any personal data shared was processed in a manner that prevented direct attribution to specific data subjects. This Involved utilizing additional information, which was kepi separately and secured through technical and organizational measures.
To ensure secure transmission. Buyent sent links that required a password for access, protecting the encrypted files sent to Hitec These files included comprehensive guidelines and approaches adopted hy Buyent to effectively detect and respond to cybersecurity events.
Upon careful analysis of the provided Information. Hitec concluded that their previous attack was primarily attributed to weaknesses in their detection capabilities in response. Hitec made strategic changes to their procedures. They implemented the utilization of Darknet as a technical approach to detect suspicious and malicious network activities. Furthermore, Hitec established a new security policy which required regular network and system testing By implementing these controls. Hilec aimed to strengthen Us ability to identify system vulnerabilities and threats, thereby boosting the overall cybersecurity defense.
Lastly, Hitec decided to contract a training provider to conduct cybersecurity training for its employees. They agreed to provide a training session that covered essential cybersecurity practices applicable to all staff, regardless of their roles within the company As the agreed upon training date approached, the training provider requested the necessary documentation from Hitec. Including the cybersecurity policy and specific examples related to the practices or guidelines employed by the company. After Hitec did not deliver the requested resources, the training provider refused to conduct the training session.
Based on the scenario above, answer the following question:
Buyent shared detailed Information related to the cyberattack with another retail company. Is this a good practice?
