PECB ISO-9001-Lead-Auditor Exam With Confidence Using Practice Dumps

Establishing the audit programme objectives

Determining and evaluating the audit programme risks and opportunities

Establishing the audit programme

Initiating the audit

Preparing all audit activity

Conducting the audit activities

To complete the sequence, you can drag and drop the options to the appropriate blank section.

Here is a brief explanation of each stage:

Establishing the audit programme objectives: This is the first stage of the audit process, where the purpose, scope, and criteria of the audit programme are defined. The audit programme objectives should be aligned with the strategic direction and policies of the organization, and should address the needs and expectations of the interested parties12.

Determining and evaluating the audit programme risks and opportunities: This is the second stage of the audit process, where the factors that can affect the achievement of the audit programme objectives are identified and assessed. The audit programme risks and opportunities should consider the internal and external issues, the requirements and changes of the interested parties, and the results and feedback from previous audits12.

Establishing the audit programme: This is the third stage of the audit process, where the audit programme is designed and implemented. The audit programme should include the audit programme procedures, the audit programme resources, the audit methods and techniques, the audit frequency and schedule, and the audit programme performance indicators12.

Initiating the audit: This is the fourth stage of the audit process, where the audit is prepared and planned. The audit initiation involves selecting the audit team, establishing the contact with the auditee, defining the audit objectives, scope, and criteria, developing the audit plan, and conducting the document review123.

Preparing all audit activity: This is the fifth stage of the audit process, where the audit activities are organized and coordinated. The audit preparation involves assigning the audit tasks, communicating with the auditee and the audit team, arranging the logistics, preparing the working documents, and conducting the opening meeting123.

Conducting the audit activities: This is the sixth and final stage of the audit process, where the audit evidence is collected and evaluated. The audit conduct involves performing the audit activities, such as interviews, observations, document reviews, and tests, documenting the audit findings, preparing the audit conclusions, and conducting the closing meeting123.

I hope this helps you with your ISO 9001 Lead Auditor objectives and content. If you have any further questions, please feel free to ask. ????

Relevant ISO 9001 Requirement

Clause 7.3 – Awareness states that persons doing work under the organisation’s control shall be aware of:

The quality policy;

Relevant quality objectives;

Their contribution to the effectiveness of the QMS;

The implications of not conforming with QMS requirements.

A critical point is that ISO 9001 uses the phrase:

“persons doing work under the organisation ' s control”

This includes:

Employees,

Temporary personnel,

Agency personnel,

Subcontractors performing work on behalf of the organisation.

Why Option B is Correct

In the scenario:

The refrigeration engineers performing the actual maintenance and repair services are all subcontractors.

The Managing Director states that these subcontractors have not been informed of:

the Quality Policy,

quality objectives,

plans to address risks and opportunities.

The justification given is that the subcontractors themselves have ISO 9001-certified management systems.

However, ISO 9001 certification of a subcontractor does not remove the organisation ' s responsibility to ensure persons working under its control are aware of the organisation ' s own QMS requirements.

Therefore, the organisation has failed to demonstrate compliance with Clause 7.3 Awareness .

Why the Other Options Are Incorrect

A. Clause 7.4 – Communication

The scenario does not primarily indicate a failure of communication processes.

The issue is not whether communication methods exist, but whether the subcontractors have the required awareness.

C. Clause 7.2 – Competence

The Managing Director explicitly states that competence requirements are applied to both full-time staff and subcontractors.

No evidence is presented that competence has not been determined or evaluated.

Therefore, a competence failure is not the strongest conclusion.

D. Clause 7.5 – Documented Information

The scenario indicates documented information exists and was reviewed by the auditor.

No evidence suggests documented information is missing, uncontrolled, or unavailable.

Therefore, Clause 7.5 is not the most likely issue.

ISO-Aligned Conclusion

The organisation relies entirely on subcontracted refrigeration engineers to deliver its certified services. Because these personnel perform work under the organisation ' s control, ISO 9001 requires them to be aware of the organisation ' s quality policy, objectives, and relevant QMS requirements.

The evidence shows this awareness has not been established.

Answer: B. 7.3 Awareness

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