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PECB ISO-9001-Lead-Auditor Exam With Confidence Using Practice Dumps

Exam Code:
ISO-9001-Lead-Auditor
Exam Name:
QMS ISO 9001:2015 Lead Auditor Exam
Certification:
Vendor:
Questions:
267
Last Updated:
Sep 30, 2026
Exam Status:
Stable
PECB ISO-9001-Lead-Auditor

ISO-9001-Lead-Auditor: ISO 9001 Exam 2025 Study Guide Pdf and Test Engine

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QMS ISO 9001:2015 Lead Auditor Exam Questions and Answers

Question 1

A Health Trust has contracted with Servitup, a catering services company that has been certified to ISO

9001 for one year. It provides services to 10 small rural hospitals in remote locations involving the

purchase and storage of dry goods and fresh produce, preparing meals and loading heated trolleys for

ward service by hospital staff. You, as auditor, are conducting the first surveillance audit at one site with

the Deputy Catering Manager (DCM).

DCM: " I apologise for the absence of the Catering Manager. He has called in sick today and we are really

short of staff. "

You: " I see. It really shouldn ' t affect the QMS so the audit can progress as normal. "

DCM: " The Catering Manager set up the system. I ' m afraid I ' m not as familiar with it as he is. "

You: " OK, let ' s start with the Quality Policy. What are the main issues for the QMS here? "

DCM: Give me a minute. I need to look at the Quality Policy on the noticeboard in his office.

You find that two internal audits have been carried out in the first year by the Catering Manager. One of

them indicates that complaints from patients are increasing in number, mainly due to food being served

too cold. The DCM comments that the trolley thermometer is often unreliable.

Which two of the following actions would be " correction " in dealing with the complaints?

Options:

A.

Calibrate thermometers more frequently to ensure accuracy of readings for food temperature onthe trolleys.

B.

Keep a spare thermometer in case of a thermometer malfunction.

C.

Monitor and record the temperature of food on the trolleys against defined standards beforerelease to the wards.

D.

Plug trolleys into ward electricity sockets to heat food to the correct temperature after a patientcomplains.

E.

Purchase a new thermometer to replace the unreliable one used for the ward trolleys.

F.

Request ward staff to test the temperature of the food on the plates before serving to patients.

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Question 2

Match the process descriptions below to the process names:

Options:

Question 3

You work as an external quality consultant for an organisation, “ABC”, which provides packaged food to the public. You are asked to lead a team (you as the leader and two other auditors) to audit an external provider, “XYZ”, which provides packaging materials to “ABC”. It is 4 pm, and the closing meeting was scheduled for 5 pm.

You, as the audit team leader, audited Top Management. You explain to the audit team that you identified two non-conformities:

a. There is no documented information on the results of Top Management Reviews, as required in clause 9.3 of ISO 9001:2015.

b. There is no evidence of Top Management commitment as required in clause 5.1 of ISO 9001:2015 (e.g., not ensuring the availability of resources to operate the QMS, not ensuring the establishment of objectives).

All agreed to present these two non-conformities, graded as major.

As the audit team leader, select the best option on how to handle the closing meeting.

Options:

A.

Ask the General Manager to have a private conversation in which you present the non-conformities only to him because of their sensitive nature.

B.

Present the non-conformities and analyse how to overcome this situation with the auditee.

C.

Present the non-conformities and inform them that the report will be sent within ten working days, close the meeting and leave the site.

D.

Present the non-conformities and inform them that you will recommend “ABC” to remove “XYZ” from the approved external providers list.