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PECB ISO-9001-Lead-Auditor Exam With Confidence Using Practice Dumps

Exam Code:
ISO-9001-Lead-Auditor
Exam Name:
QMS ISO 9001:2015 Lead Auditor Exam
Certification:
Vendor:
Questions:
267
Last Updated:
Oct 1, 2026
Exam Status:
Stable
PECB ISO-9001-Lead-Auditor

ISO-9001-Lead-Auditor: ISO 9001 Exam 2025 Study Guide Pdf and Test Engine

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QMS ISO 9001:2015 Lead Auditor Exam Questions and Answers

Question 1

You are auditing a manufacturer of speciality tea products during a Stage 2 certification audit. In the quality laboratory, you interview one of three operatives conducting sensory testing of a batch from the production line.

You: How do you determine the consistency of the product?

Operative: We conduct sensory tests to evaluate flavour and aroma and record the results. We then allocate a quality grade.

You: How can you ensure that results are consistent between operatives?

Operatives: The three of us in the lab are well-trained and very experienced. We use the Hedonic Scale method involving a 5-point scoring system.

You: Are operatives periodically calibrated to ensure consistency?

Operative: No, but we regularly ask each other for a second opinion in borderline cases.

Select three options of evidence which could demonstrate conformance with clause 9.1.1 of ISO 9001.

Options:

A.

Operatives having a university degree in food science.

B.

Sensory testing results are recorded.

C.

The Hedonic Method is used to monitor the quality of the product.

D.

Analysis of the results of sensory tests.

E.

Laboratory staff routinely tested for respiratory ailments.

F.

Independent experts were brought in to review test processes.

G.

Outsourcing the sensory testing to an accredited laboratory.

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Question 2

Whistlekleen is a national dry cleaning and laundry company with 50 shops. You are conducting a surveillance audit of the Head Office and are sampling customer complaints. 80% of complaints originate from five shops in the same region. Most of these complaints

relate to customer laundry not being cleaned as customers require. The Quality Manager tells you that these are the oldest shops in the company. The cleaning equipment needs replacing but the company cannot afford it now. You learn that the shop managers were

told to dismiss most of the complaints because of the poor quality of the laundered materials.

On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.

You raised a nonconformity against clause 8.5.1 of ISO 9001.

Based on the scenario, select the three options which best describe the evidence for raising such a nonconformity.

Options:

A.

Customer complaints are not taken seriously by the organisation.

B.

Shop managers were told to make excuses to customers with complaints.

C.

Some equipment used was not suitable for the laundry process.

D.

The management failed in planning to replace obsolete equipment.

E.

The operators did not check the condition of the customer ' s product upon receipt.

F.

The operators did not check the laundry before release to the customer.

G.

The organisation failed to control the laundry operations in 5 shops adequately.

Question 3

(Select two applicable benefits of third-party certification of ISO 9001 quality management systems for an organisation:)

Options:

A.

Demonstrates that the quality management system conforms to ISO 9001.

B.

Demonstrates that the quality management system is capable of consistently achieving its stated quality policy and objectives.

C.

Demonstrates that the quality management system can ensure the quality of their supplier.

D.

Demonstrates that the quality management system can ensure their product has also been certified.

E.

Demonstrates that the quality management system does not have any non-conformities.

F.

Guarantees that the organisation will not be audited by their customers.