PECB ISO-IEC-27001-Lead-Auditor Exam With Confidence Using Practice Dumps

Scenario 6: Sinvestment is an insurance company that offers home, commercial, and life insurance. The company was founded in North Carolina, but have recently expanded in other locations, including Europe and Africa.

Sinvestment is committed to complying with laws and regulations applicable to their industry and preventing any information security incident. They have implemented an ISMS based on ISO/IEC 27001 and have applied for ISO/IEC 27001 certification.

Two auditors were assigned by the certification body to conduct the audit. After signing a confidentiality agreement with Sinvestment. they started the audit activities. First, they reviewed the documentation required by the standard, including the declaration of the ISMS scope, information security policies, and internal audits reports. The review process was not easy because, although Sinvestment stated that they had a documentation procedure in place, not all documents had the same format.

Then, the audit team conducted several interviews with Sinvestment's top management to understand their role in the ISMS implementation. All activities of the stage 1 audit were performed remotely, except the review of documented information, which took place on-site, as requested by Sinvestment.

During this stage, the auditors found out that there was no documentation related to information security training and awareness program. When asked, Sinvestment's representatives stated that the company has provided information security training sessions to all employees. Stage 1 audit gave the audit team a general understanding of Sinvestment's operations and ISMS.

The stage 2 audit was conducted three weeks after stage 1 audit. The audit team observed that the marketing department (which was not included in the audit scope) had no procedures in place to control employees’ access rights. Since controlling employees' access rights is one of the ISO/IEC 27001 requirements and was included in the information security policy of the company, the issue was included in the audit report. In addition, during stage 2 audit, the audit team observed that Sinvestment did not record logs of user activities. The procedures of the company stated that "Logs recording user activities should be retained and regularly reviewed," yet the company did not present any evidence of the implementation of such procedure.

During all audit activities, the auditors used observation, interviews, documented information review, analysis, and technical verification to collect information and evidence. All the audit findings during stages 1 and 2 were analyzed and the audit team decided to issue a positive recommendation for certification.

During stage 1 audit, the audit team found out that Sinvestment did not have records on information security training and awareness. What Sinvestment do in this case? Refer to scenario 6.

Scenario 8

Trustingo has been providing banking and financial services in Estonia since 2010. The company has a network of 30 branches with over 100 ATMs nationwide. To meet strict data security and privacy regulations, Trustingo implemented an information security management system (ISMS) based on ISO/IEC 27001, ensuring better security, improved risk management, and compliance with legal requirements.

Nine months after the successful implementation of the ISMS, Trustingo decided to pursue certification for their ISMS based on ISO/IEC 27001 by an independent certification body. The certification audit included Trustingo's systems, processes, and technologies.

The audit team conducted the Stage 1 and Stage 2 audits jointly, and several nonconformities were detected. The first nonconformity was related to Trustingo's labeling of information. The company had an information classification scheme but no information labeling procedure. As a result, documents requiring the same level of protection would be labeled differently.

The nonconformity also impacted media handling. The audit team used sampling and concluded that 50 of 200 removable media stored sensitive information mistakenly classified as confidential. According to the information classification scheme, confidential information can be stored in removable media, whereas storing sensitive information is strictly prohibited.

The audit team drafted the nonconformity report and discussed the audit conclusions with Trustingo's representatives, who agreed to submit an action plan for the detected nonconformities within two months. Since the certification recommendation is conditional upon filing corrective actions, Trustingo must submit corrective action plans to show how they will address and resolve these nonconformities. Trustingo accepted the audit team leader's proposed solution and addressed the nonconformities by drafting an information labeling procedure and updating the removable media procedure.

Two weeks after the audit completion, Trustingo submitted a general action plan. Although the plan addressed the detected nonconformities and corrective actions taken, it lacked detailed action steps for each nonconformity and did not include specific details on the impacted systems, controls, or operations. The audit team evaluated the action plan. Nevertheless, Trustingo received an unfavorable recommendation for certification.

Question

Which option justifies the unfavorable recommendation for certification? Refer to Scenario 8.

Scenario 7

Lawsy is a leading law firm with offices in Bangkok, Thailand. It has over 50 attorneys offering sophisticated legal services to clients in business and commercial law, intellectual property, banking, and financial services. They believe they have a comfortable position in the market thanks to their commitment to implementing information security best practices and remaining up to date with technological developments.

Lawsy has rigorously implemented, evaluated, and conducted internal audits for the information security management system (ISMS) for two years. Now, they have applied for ISO/IEC 27001 certification at ISMA, a well-known and trusted certification body.

During the stage 1 audit, the audit team reviewed all the ISMS documents created during the implementation phase. They also reviewed and evaluated the records from management reviews and internal audits. Lawsy submitted records of evidence that corrective actions on nonconformities were performed when necessary, so the audit team interviewed the internal auditor. The interview validated the adequacy and frequency of the internal audits by providing insight into the internal audit plan and procedures.

The audit team continued verifying strategic documents, including the information security policy and risk evaluation criteria. During the information security policy review, the team noticed inconsistencies between the documented information describing the governance framework and the procedures. Following the completion of stage 1, the audit team leader prepared the audit plan, which addressed the audit objectives, scope, criteria, and procedures.

During the stage 2 audit, the audit team interviewed the information security manager, who drafted the information security policy. He justified the issue identified in stage 1 by stating that Lawsy conducts mandatory information security training and awareness sessions every three months.

Later, the audit team found that Lawsy did not have procedures for using laptops outside the workplace, even though employees were allowed to take laptops outside the workplace. The company only provided general information about the use of laptops and relied on employees’ common knowledge to protect the confidentiality and integrity of information stored on the laptops.

Following the interview, the audit team examined 15 employee training records (out of 50) and concluded that Lawsy meets the requirements of ISO/IEC 27001 related to training and awareness. To support this conclusion, the auditor photocopied and archived the examined employee training records after completing the audit.

Question

During the audit, the team reviewed a sample of training records from 15 out of 50 employees. What does this situation represent? Refer to the scenario.