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HRCI PHR Dumps

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Total 165 questions

Professional in Human Resources Questions and Answers

Question 1

Robert is the HR Professional for a construction company. He's working with several site managers to communicate the requirements of OSHA reporting. Robert wants to convey the requirements of OSHA's reporting for work-related injuries. Which one of the following is the OSHA definition of a work-related injury?

Options:

A.

Any loss of life or limb resulting from an event in the work environment.

B.

Any wound or damage to the body resulting from anevent in the work environment.

C.

Any physical damage to one's body resulting from an event in the work environment.

D.

Any pain, suffering, or damage to a person as a result of working in an employee position.

Question 2

Which of the following are non-monetary rewards that a company can provide to its employees?

Options:

A.

Recognition

B.

Opportunity to learn

C.

Flexible hours

D.

Cash compensation

Question 3

Mark is a HR Professional for his organization and he has been given the assignment to create an Affirmative Action Plan for his company. As Mark creates this document, which one of the following is not required to be in the Affirmative Action Plan?

Options:

A.

Placement Goals

B.

Job Group Analysis

C.

Compliance Reviews

D.

Designation of Responsibility

Question 4

You are the HR Professional for your organization. You have just hired a new employee for your company. What form are you and the newly hired employee required to complete to show the employee's identity and eligibility to work in the United States?

Options:

A.

IRCA-00

B.

1099

C.

IRCA-86

D.

I-9

Question 5

There are seven stages of internal consulting that a HR Professional must be familiar with. Which one of the following is not one of the seven stages of internal consulting?

Options:

A.

Exploring the situation

B.

Implementing

C.

Developing recommendations

D.

Executing the project plan

Question 6

The HR Professional must take measures to ensure that he is involved with all areas of the HR Impact Model. What component of the HR Impact Model serves as the process integrator of all components?

Options:

A.

Programs and Processes

B.

HR Professional

C.

Catalyst

D.

Consultation

Question 7

As an HR Professional you must recognize, and be aware of several pieces of legislation that affects your performance as an HR Professional. Which one of the following acts used the terminology "work now, grieve later" to describe the urgency of performing work?

Options:

A.

Clayton Act

B.

National Labor Relations Act

C.

Railway Labor Act

D.

National Industrial Recovery Act

Question 8

You are the HR Professional for your organization and you have been asked to hire a project manager. The average market salary for the project management position, you have available is $87,500. Which one of the following salaries would be indicative of lagging the market?

Options:

A.

$79,000

B.

$101,000

C.

$87,500

D.

$88,000

Question 9

As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. What is the zipper clause in regard to negotiations?

Options:

A.

Items in a management-union contract can be "zipped" open and closed as often as necessary.

B.

Management is locked out of union meetings.

C.

Management and union representations are locked out of union employee meetings.

D.

Items in a management-union contract are "zipped" closed, once the agreement is signed by both parties.

Question 10

What term describes a manager who makes himself visible, being present for employees, and getting out of his office to interact with employees?

Options:

A.

Open door policy

B.

Progressive discipline

C.

Active management

D.

Management by walking around

Question 11

Kelly's organization has posted a new job opening for their organization. This job opening is for a woman to be the restroom attended, for all women's restrooms and locker rooms, in their organization. Kelly believes, however, that the requirement for the applicant to be a female is a violation of the Title VII of the Civil Rights Act of 1964. Which one of the following is the best answer for this scenario?

Options:

A.

This is an example of an exception by bonafide occupational qualification to the Title VII of the Civil Rights Act of 1964

B.

This is an example of a violation of the Title VII of the Civil Rights Act of 1964

C.

The sex of applicants is excluded from the Title VII of the Civil Rights Act of 1964

D.

This is not a violation of the Title VII of the Civil Rights Act of 1964 because there is an equal paying and titled job for the men's restroom and locker rooms in the company

Question 12

Fran is a HR Professional for her organization and she is interviewing applicants for a warehouse position. One of the candidates has written on his application that he speaks Spanish. Fran interviews this candidate in Spanish and interviews all other candidates in English. This is an example of what?

Options:

A.

Disparate treatment

B.

Disparate impact

C.

Accommodation

D.

Perpetuating past discrimination

Question 13

Which one of the following presents the seven stages of internal consulting in the correct order?

Options:

A.

Exploring the situation, Gathering data, analyzing, and identifying findings, Gathering agreement to the project plan, Developing recommendations, Implementing, Presenting the findings and recommendations, Reviewing, transitioning, and evaluating the project.

B.

Exploring the situation, Gathering agreement to the project plan, Gathering data, analyzing, and identifying findings, Presenting the findings and recommendations, Developing recommendations, Implementing, Reviewing, transitioning, and evaluating the project.

C.

Gathering agreement to the project plan, Exploring the situation, Gathering data, analyzing, and identifying findings, Developing recommendations, Presenting the findings and recommendations, Implementing, Reviewing, transitioning, and evaluating the project.

D.

Exploring the situation, Gathering agreement to the project plan, Gathering data, analyzing, and identifying findings, Developing recommendations, Presenting the findings andrecommendations, Implementing, Reviewing, transitioning, and evaluating the project.

Question 14

As an HR Professional, you must be familiar with the collective bargaining agreements and the process that rights are given, contracts, and union and management cooperation. Consider an arbitration process between the management and the union. What term is assigned to the resolution of the disagreement, by an arbitrator's interpretation of the language of the contract?

Options:

A.

Resolution

B.

Interpretation

C.

Decision

D.

Outcome

Question 15

You are a HR Professional for your organization. You have presented an idea to your staff. The staff members then discuss their ideas based on your presentation. All of the ideas are recorded and collectively ranked from most important to least important (or some other ordinal scale). Through this process a selection or forecast can be made for the organization. What forecasting technique have you used in this scenario?

Options:

A.

Nominal group technique

B.

Ratio analysis

C.

Brainstorming

D.

Delphi Technique

Question 16

Your organization has a retirement benefits plan that is covered by ERISA . Under ERISA, which of the following is your organization required to do for the plan participants?

Options:

A.

Provide each participant with plan information, specifically about the features and funding of the plan through a summary plan description at a cost of no more than $7 per participant, per year.

B.

Provide each participant with plan information, specifically about the features and funding of the plan through a summary plan description at no cost.

C.

Provide each participant with monthly plan information, specifically about the features and funding of the plan through a summary plan description at no more than $7 perparticipant, per month.

D.

Provide each participant with monthly plan information, specifically about the features and funding of the plan through a summary plan description at no cost.

Question 17

Validity is an important part of the interview process. All HR Professionals should recognize validity through the interview process. Which one of the following is not one of the four types of validity?

Options:

A.

Content validity

B.

Professional validity

C.

Construct validity

D.

Predictive validity

Question 18

Sexual harassment is a form of sex discrimination and it is illegal in the US based on what law?

Options:

A.

Title VII of the Civil Rights Act of 1964

B.

ADA and Rehabilitation Act of 2008

C.

ADEA of 1967

D.

Fair Labor Standards Act of 1958

Question 19

As an HR Professional you must recognize, and be aware of several pieces of legislation that affects your performance as an HR Professional.Which one of the following acts exempted labor unions and agricultural organizations from The Sherman Antitrust Act?

Options:

A.

The Clayton Act

B.

The Railway Labor Act

C.

The National Labor Relations Act

D.

The National Industrial Recovery Act

Question 20

Jennifer is the HR Professional for her organization. Her supervisor, Dan, has asked Jennifer to find the Compa-ratio for Sam. Sam earns $40,000 as a mechanic, but the midpoint for a mechanic is actually $50,000. What is the Compa-ratio for Sam?

Options:

A.

-$10,000

B.

80 percent

C.

125 percent

D.

$10,000

Question 21

Which of the following is the process of constantly working with employees to enhance their ability to perform their jobs productively?

Options:

A.

Performance appraisal

B.

Employee self-assessment

C.

Performance management

D.

Supervisory training

Question 22

Which of the following is the process of systematically determining a relative internal value of a job in an organization?

Options:

A.

Job evaluation

B.

Broadbanding

C.

SWOT Analysis

D.

Gainsharing

Question 23

You are a HR Professional for your organization and you're educating your staff on the Pregnancy Discrimination Act. Which one of the following statements about the Pregnancy Discrimination Act is not true?

Options:

A.

Pregnancy related benefits cannot be limited to married employees.

B.

Employers must provide the same level of health benefits for spouses of male employees as they do for spouses of female employees.

C.

If an employer provides any benefits to workers on leave, the employer must provide the same benefits for those on leave for pregnancy-related conditions.

D.

An employer is allowed to refuse to hire a pregnant woman because of the imminent time frame of the needed leave to deliver and care for the child.

Question 24

As an HR Professional you must be familiar with the strategic business management of your organization. Henry Fayol identified five functions of business management which still apply to businesses today. Which one of the following answers correctly identifies the five functions of a manager?

Options:

A.

Prevoyance, to command, to execute, to close, and to control

B.

Prevoyance, to organize, to command, to coordinate, andto control

C.

To plan, to organize, to control, to propose, and to close

D.

Initiating, planning, executing, controlling, and closing

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Total 165 questions