HRCI PHR Exam With Confidence Using Practice Dumps

The first step under the ADA is to engage in the interactive process with the employee. This helps determine whether the accommodation is reasonable and what documentation may be needed.

Official Extract:

"Upon receiving an accommodation request, employers must engage in an interactive process to determine reasonable accommodations without requiring unnecessary medical disclosure."

(Source: HRCI PHR Content Outline 2024–2025, Employee and Labor Relations Section, Reasonable Accommodation Compliance)

Effective coaching relationships are built on being prepared, ensuring a distraction-free environment, and listening actively to the employee’s concerns. These build trust and openness.

Official Extract:

"Successful coaching involves active listening, preparation, minimizing interruptions, and creating a supportive environment to facilitate honest discussion."

(Source: HRCI PHR Content Outline 2024–2025, Learning and Development Section, Coaching and Mentoring Skills)

Central tendency error occurs when a manager rates most or all employees as "average" or "meets expectations" to avoid making extreme judgments. It distorts true performance appraisals and hinders meaningful feedback and talent development.

Official Extract:

"Central tendency is a common evaluation bias where supervisors rate all employees near the midpoint of the scale to avoid confrontation or favoritism."

(Source: HRCI PHR Content Outline 2024–2025, Learning and Development Section, Performance Appraisal Errors)