PHR Exam Dumps : Professional in Human Resources

Central tendency error occurs when a manager rates most or all employees as "average" or "meets expectations" to avoid making extreme judgments. It distorts true performance appraisals and hinders meaningful feedback and talent development.

Official Extract:

"Central tendency is a common evaluation bias where supervisors rate all employees near the midpoint of the scale to avoid confrontation or favoritism."

(Source: HRCI PHR Content Outline 2024–2025, Learning and Development Section, Performance Appraisal Errors)

Leaving confidential employee information unsecured — such as paper files left on desks — is the most common breach of personnel file security. Even innocent access by unauthorized employees can lead to privacy violations under HIPAA and confidentiality policies.

Official Extract:

"Physical security protocols must be enforced to protect paper-based employee records. Common breaches occur when documents are left unattended in open office spaces, resulting in unauthorized viewing."

(Source: HRCI PHR Content Outline 2024–2025, Business Management Section, Data Privacy and Security)

Under USERRA, employers must continue offering health coverage at the same cost as active employees for up to 24 months during military service.

Official Extract:

"Employers must maintain health coverage for employees on military leave at the same contribution rates as if the employee had remained actively employed."

(Source: HRCI PHR Content Outline 2024–2025, Employee and Labor Relations Section, USERRA Compliance)