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PHR Exam Dumps : Professional in Human Resources

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Professional in Human Resources Questions and Answers

Question 1

The primary role of the mediator in Alternative Dispute Resolution (ADR) is to:

Options:

A.

Serve as a referee for the process.

B.

Facilitate dialogue between the parties.

C.

Develop a plan to prevent future issues.

D.

Provide workable solutions to the issues.

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Question 2

The most important consideration when gathering demographic data as part of an employee survey is to avoid questions:

Options:

A.

That allow for multiple responses

B.

Related to race, sex, or age

C.

That employees feel may identify them

D.

About years of service with the organization

Question 3

Which of the following promotes an effective coaching relationship? (Select TWO options.)

Options:

A.

Preparing for the session and eliminating interruptions

B.

Addressing performance issues in a team environment

C.

Listening carefully to the employee’s challenges

D.

Ensuring accuracy of training materials

E.

Engaging in social activities outside of work