PHR Exam Dumps : Professional in Human Resources

The best defense against an EEOC claim is to prove that the employer had a legitimate, non-discriminatory business reason for its action. Showing this shifts the burden of proof back to the complainant.

Official Extract:

"In responding to discrimination charges, employers should demonstrate legitimate, non-discriminatory reasons for employment decisions supported by consistent documentation."

(Source: HRCI PHR Content Outline 2024–2025, Employee and Labor Relations Section, Discrimination Laws Compliance)

A laissez-faire leadership style is characterized by minimal intervention. Leaders allow employees to self-manage, including handling conflicts independently, which can lead to unresolved tensions if overused.

Official Extract:

"Laissez-faire leadership is defined by the leader’s hands-off approach, offering little guidance or support and often leading to poor team cohesion and unmanaged conflicts."

(Source: HRCI PHR Content Outline 2024–2025, Employee and Labor Relations Section, Leadership Styles and Impact)

In mediation, the mediator acts as a neutral facilitator who helps the parties communicate and reach a voluntary, mutually agreeable solution. The mediator does not impose a decision but encourages open dialogue.

Official Extract:

"Mediation involves a neutral third party facilitating discussions between disputing parties to help them reach a mutually acceptable resolution without imposing a decision."

(Source: HRCI PHR Content Outline 2024–2025, Employee and Labor Relations Section, Alternative Dispute Resolution)