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ITIL ITIL-4-Foundation Exam With Confidence Using Practice Dumps

Exam Code:
ITIL-4-Foundation
Exam Name:
ITIL 4 Foundation Exam
Certification:
Vendor:
Questions:
542
Last Updated:
Apr 30, 2025
Exam Status:
Stable
ITIL ITIL-4-Foundation

ITIL-4-Foundation: ITIL 4 Exam 2025 Study Guide Pdf and Test Engine

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ITIL 4 Foundation Exam Questions and Answers

Question 1

Identify the missing words in the following sentence.

When an organization has decided to improve a service, it should start by considering [?].

Options:

A.

existing information

B.

new methods

C.

additional measurements

D.

revised processes

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Question 2

What is the CORRECT order for the three phases of problem management?

Options:

A.

Problem control, error control problem identification

B.

Error control, problem control, problem identification

C.

Problem identification problem control error control

D.

Problem identification error control problem control

Question 3

Which describes a CORRECT approach to change authorization?

Options:

A.

Changes included in the change schedule are pre-authorized and do not need additional authorization

B.

formal changes should be assessed and authorized before they are deployed

C.

Emergency changes should be authorized by as many people as possible to reduce risk

D.

formal changes are typically implemented as service requests and authorized by the service desk