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ITIL ITIL-4-Specialist-High-velocity-IT Exam With Confidence Using Practice Dumps

Exam Code:
ITIL-4-Specialist-High-velocity-IT
Exam Name:
ITIL 4 Specialist: High-velocity IT Exam
Certification:
ITIL 4 Managing Professional
Vendor:
ITIL
Questions:
96
Last Updated:
Feb 5, 2026
Exam Status:
Stable
ITIL ITIL-4-Specialist-High-velocity-IT

ITIL-4-Specialist-High-velocity-IT: ITIL 4 Managing Professional Exam 2025 Study Guide Pdf and Test Engine

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ITIL 4 Specialist: High-velocity IT Exam Questions and Answers

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Question 1

Users often do not provide feedback because they do not believe it will be addressed.

Which is the BEST method for encouraging users to submit feedback in this situation?

Options:

A.

Offering rewards for providing feedback

B.

Making feedback processing visible for everyone

C.

Conducting mandatory feedback surveys

D.

Reducing the number of feedback channels

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Question 2

At which steps in the customer journey should the approach to authorizing and enabling the user to use service be defined?

Options:

A.

Onboard and Co-create

B.

Engage and Deliver

C.

Explore and Improve

D.

Design and Transition

Question 3

An organization has signed a contract to outsource its service desk function to a supplier. The organization wants to ensure that its customers and users will receive a seamless support service.

Which activity would MOST help the organization at this stage?

Options:

A.

Training internal employees to work with the supplier

B.

Integrating supplier activities into the organization's value streams

C.

Conducting regular performance audits of the supplier

D.

Setting stricter service-level expectations with the supplier

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