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ITIL ITIL-Foundation Exam With Confidence Using Practice Dumps

Exam Code:
ITIL-Foundation
Exam Name:
ITIL Foundation Certification - IT Service Management
Certification:
ITIL Foundation Level
Vendor:
ITIL
Questions:
324
Last Updated:
Jun 16, 2025
Exam Status:
Stable
ITIL ITIL-Foundation

ITIL-Foundation: ITIL Foundation Level Exam 2025 Study Guide Pdf and Test Engine

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ITIL Foundation Certification - IT Service Management Questions and Answers

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Question 1

Which is the BEST definition of a supplier?

Options:

A.

It is a third party responsible for supplying goods or services that are required to deliver IT services

B.

It is a shared services unit that is responsible for supplying goods or services that are required to

deliver IT services

C.

It is a third party with responsibility for supplying goods or services that is agreed through an

operational level agreement

D.

It is a mixture of internal and external parties that are responsible for providing goods and services to its customer group

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Question 2

Which one of the following is NOT a responsibility of the service transition stage of the service lifecycle?

Options:

A.

To ensure that a service can be managed and operated in accordance with constraints specified during design

B.

To design and develop capabilities for service management

C.

To provide good-quality knowledge and information about services

D.

To plan the resources required to manage a release

Question 3

Which is the CORRECT list for the three levels of a multi-level service level agreement (SLA.?

Options:

A.

Technology, customer, user

B.

Corporate, customer, service

C.

Corporate, customer, technology

D.

Service, user, IT

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