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ITIL ITIL-Foundation Exam With Confidence Using Practice Dumps

Exam Code:
ITIL-Foundation
Exam Name:
ITIL Foundation Certification - IT Service Management
Certification:
Vendor:
Questions:
324
Last Updated:
Aug 26, 2025
Exam Status:
Stable
ITIL ITIL-Foundation

ITIL-Foundation: ITIL Foundation Level Exam 2025 Study Guide Pdf and Test Engine

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ITIL Foundation Certification - IT Service Management Questions and Answers

Question 1

Which is the CORRECT list for the three levels of a multi-level service level agreement (SLA.?

Options:

A.

Technology, customer, user

B.

Corporate, customer, service

C.

Corporate, customer, technology

D.

Service, user, IT

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Question 2

Which role is accountable for the operational management of a process?

Options:

A.

Process practitioner

B.

Process manager

C.

Service manager

D.

Change manager

Question 3

Which of the following options is a hierarchy that is used in knowledge management?

Options:

A.

Wisdom - Information - Data - Knowledge

B.

Data - Information - Knowledge - Wisdom

C.

Knowledge - Wisdom - Information - Data

D.

Information - Data - Knowledge - Wisdom