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QMS ISO 9001:2015 Lead Auditor Exam Questions and Answers

Question 5

Select one option that must be considered when determining the scope of a QMS to ISO 9001.

Options:

A.

Business improvement

B.

Performance of business processes

C.

External issues of the organisation's context

D.

Competence of top management

Question 6

Match each of the following statements into the table below to show whether they apply to first-party audits, second-party audits or third-party audits:

Options:

Question 7

You are conducting a third-party audit to ISO 9001 and the next item on your audit plan is 'internal auditing'.

When reviewing a sample of audit records up to 5 years previously, you find that many contain non-conformance reports and no actions have been taken. You interview the Quality Manager.

You: "I have noted that many of the older files contain non-conformances that have not had any corrective action taken."

Quality Manager: "Because the business is always changing, the departmental managers tell me that the non-conformances are no longer applicable. I made a decision that any non-conformance over 3 years old is automatically closed"

You: "Do you obtain any confirmation beforehand from the appropriate departments that the non-conformances are no longer applicable."

Quality Manager: " No, because they are so old I consider that they are no longer appropriate. Please remember that we take a risk-based approach which means we audit where and when it is considered important to do so.

Select one course of action you would now take from the options.

Options:

A.

Interview Top management to determine whether they were aware of and agreed the actions of the Quality Manager

B.

Review all non-conformances reports related to clause 9.2 of ISO 9001

C.

Interview relevant Departmental managers to assess whether the older non-conformances are still valid.

D.

Raise a non-conformance report against clause 9.2.2.e of ISO 9001

Question 8

Select the term which best describes the quality management system process of modifying a non-conforming product to bring it within acceptance criteria.

Options:

A.

Concession

B.

Correction

C.

Corrective action

D.

Preventive action