PECB Related Exams
ISO-9001-Lead-Auditor Exam
The PECB ISO-9001-Lead-Auditor exam is ideal for professionals seeking to:
The PECB ISO-9001-Lead-Auditor exam assesses your knowledge across seven key domains:
CertsTopics provides high-quality ISO-9001-Lead-Auditor PDF exam dumps, questions and answers, and a testing engine specifically designed for ISO 9001 Certification Exam. Our ISO-9001-Lead-Auditor practice questions are crafted to align closely with the exam objectives, helping you achieve success.
You work as an external quality consultant for an organisation, “ABC”, which provides packaged food to the public. You are asked to lead a team (you as the leader and two other auditors) to audit an external provider, “XYZ”, which provides packaging materials to “ABC”. It is 4 pm, and the closing meeting was scheduled for 5 pm.
You, as the audit team leader, audited Top Management. You explain to the audit team that you identified two non-conformities:
a. There is no documented information on the results of Top Management Reviews, as required in clause 9.3 of ISO 9001:2015.
b. There is no evidence of Top Management commitment as required in clause 5.1 of ISO 9001:2015 (e.g., not ensuring the availability of resources to operate the QMS, not ensuring the establishment of objectives).
All agreed to present these two non-conformities, graded as major.
As the audit team leader, select the best option on how to handle the closing meeting.
Scenario 3:
Fin-Pro is a financial institution in Austria offering commercial banking, wealth management, and investment services. The company faced a significant loss of customers due to failing to improve service quality as they expanded.
To regain customer confidence, top management implemented a QMS based on ISO 9001. After a year, they contacted ACB, a local certification body, to pursue ISO 9001 certification.
The audit team was led by Emilia, an experienced lead auditor, and included three auditors. After an agreement was reached, ACB sent the audit objectives to the audit team.
The audit team began by gathering information about Fin-Pro’s understanding of ISO 9001 requirements. While reviewing documented information, they noticed missing records of training and awareness sessions. They conducted employee interviews to verify attendance.
The team also reviewed the organizational chart and job descriptions to confirm employee competence. They observed the company’s working environment (social, psychological, and physical conditions).
The audit team analyzed the evidence and prepared an audit report with findings and conclusions.
Based on the last paragraph of scenario 3, which audit principle did the audit team follow?
State the correct sequence of events in the certification process for an organisation to obtain third-party accredited certification to ISO 9001.
