ISO-9001-Lead-Auditor Exam Dumps : QMS ISO 9001:2015 Lead Auditor Exam

Comprehensive and Detailed In-Depth Explanation:

During communication with top management, the auditor should discuss:

The quality policy (ISO 9001:2015, Clause 5.2.1), ensuring that it is established, communicated, and understood.

Internal audits (ISO 9001:2015, Clause 9.2), verifying that they are planned and effectively implemented.

These discussions help assess leadership commitment and the effectiveness of the QMS.

ISO 9001 audits (including second-party audits) must be conducted in line with audit principles of fairness, objectivity, and impartiality , with guidance provided by ISO 19011:2018 for audit activities, including closing meetings.

Relevant ISO guidance

ISO 19011 – Closing meeting guidance states that the purpose of the closing meeting is to:

present audit findings and conclusions,

ensure the auditee understands the non-conformities,

explain the next steps, including reporting and follow-up.

Auditors must not :

prescribe solutions,

analyse or design corrective actions,

make commercial or approval decisions on behalf of the audited organisation.

Explanation of the correct option:

C. Present the non-conformities and inform them that the report will be sent within ten working days, close the meeting and leave the site.

This option correctly reflects the auditor’s role:

The non-conformities are presented clearly and transparently in the closing meeting.

The auditee is informed of the reporting process and timeline.

The auditor does not analyse solutions, recommend actions, or influence supplier approval decisions.

The meeting is closed professionally and objectively, in line with ISO 19011.

Explanation of why the other options are incorrect:

A : Closing meetings must be conducted with the agreed auditee representatives; hiding findings undermines transparency and audit integrity.

B : Analysing how to overcome the situation constitutes consulting , which compromises auditor impartiality.

D : Recommending removal from an approved supplier list exceeds the auditor’s authority and violates audit independence.

ISO-aligned conclusion:

The auditor’s responsibility at the closing meeting is limited to presenting findings and explaining next steps , not advising, consulting, or making business decisions. Therefore, the correct and ISO-compliant option is C .

Here is the correct matching of ISO 9001:2015 clauses to the steps mentioned in the change management process:

We identified risks and opportunities and fed these into our risk management processes.

Clause 6.1 (Actions to address risks and opportunities)

We found a suitable supplier.

Clause 8.4 (Control of externally provided processes, products, and services)

We monitored customer feedback and noticed an increase in negative feedback about lead times.

Clause 9.1.2 (Customer satisfaction)

We put together a plan for implementation.

Clause 6.2.2 (Planning to achieve quality objectives)

We monitored the performance of the new supplier.

Clause 8.4.2 (Type and extent of control of external providers)

We noticed that productivity targets were being missed.

Clause 9.1.1 (Monitoring, measurement, analysis, and evaluation)

We communicated the plan internally.

Clause 7.4 (Communication)

We looked at the data at the management review and decided we needed to do something different.

Clause 9.3.2 (Management review inputs)

We reorganised the staffing and implemented redundancies.

Clause 7.1.2 (People)

We set an objective to effectively implement the transition and outsource manufacturing.

Clause 6.2.1 (Quality objectives and planning to achieve them)

This aligns the steps of the change process with relevant ISO 9001:2015 clauses related to risk, planning, communication, and monitoring.