PECB Related Exams
ISO-9001-Lead-Auditor Exam
The PECB ISO-9001-Lead-Auditor exam is ideal for professionals seeking to:
The PECB ISO-9001-Lead-Auditor exam assesses your knowledge across seven key domains:
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You are auditing a manufacturer of speciality tea products during a Stage 2 certification audit. In the quality laboratory, you interview one of three operatives conducting sensory testing of a batch from the production line.
You: How do you determine the consistency of the product?
Operative: We conduct sensory tests to evaluate flavour and aroma and record the results. We then allocate a quality grade.
You: How can you ensure that results are consistent between operatives?
Operatives: The three of us in the lab are well-trained and very experienced. We use the Hedonic Scale method involving a 5-point scoring system.
You: Are operatives periodically calibrated to ensure consistency?
Operative: No, but we regularly ask each other for a second opinion in borderline cases.
Select three options of evidence which could demonstrate conformance with clause 9.1.1 of ISO 9001.
You work as an external quality consultant for an organisation, “ABC”, which provides packaged food to the public. You are asked to lead a team (you as the leader and two other auditors) to audit an external provider, “XYZ”, which provides packaging materials to “ABC”. It is 4 pm, and the closing meeting was scheduled for 5 pm.
You, as the audit team leader, audited Top Management. You explain to the audit team that you identified two non-conformities:
a. There is no documented information on the results of Top Management Reviews, as required in clause 9.3 of ISO 9001:2015.
b. There is no evidence of Top Management commitment as required in clause 5.1 of ISO 9001:2015 (e.g., not ensuring the availability of resources to operate the QMS, not ensuring the establishment of objectives).
All agreed to present these two non-conformities, graded as major.
As the audit team leader, select the best option on how to handle the closing meeting.
What are the objectives of the Stage 2 audit?