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In this scenario, the risk manager is considering a response that could lead to a significant residual risk—excessive additional costs due to overtime. Before proceeding, it is crucial to confirm that the project sponsor is comfortable with the risk appetite for this potential outcome. This step is essential to ensure that the decision to allow overtime aligns with the sponsor's tolerance for additional costs and the overall project risk management strategy. According to the Risk Management Procedure, understanding and aligning with the sponsor's risk appetite is a critical step before implementing risk responses that could impact the project's financials​. This approach ensures that all stakeholders are aware of and agree to the potential consequences of the chosen risk response strategy.

 A SWOT analysis is a risk identification technique that helps to identify high-level and strategic project risks by examining the internal and external factors that may affect the project objectives. A SWOT analysis involves listing the strengths, weaknesses, opportunities, and threats of the project, and then analyzing how they may impact the project positively or negatively. A SWOT analysis can help to uncover potential risks that may not be obvious from other techniques, such as prompt lists, interviews, or brainstorming12

 1: PMI Risk Management Professional (PMI-RMP)® Handbook, page 10 2: A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Seventh Edition, page 11.2.2.1

The project manager should address the communication risk by meeting the client's preference for face-to-face conversations. This can be achieved by planning face-to-face meetings for critical milestones.

 Communication issues with the client are a potential risk that can affect the project scope, schedule, quality, and stakeholder satisfaction. To avoid this risk, the project manager should align the communication methods and preferences with the client’s expectations and needs. If the client prefers face-to-face conversations, the project manager should respect that and meet the client in person whenever possible. This can help build trust, rapport, and clarity between the project manager and the client. The project manager should also plan for critical milestone meetings with the client to review the project progress, deliverables, and feedback. This can help ensure that the project is on track and meets the client’s requirements and satisfaction. References: PMI, 2017. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition. Newtown Square, PA: Project Management Institute, Inc., pp. 376-3771

Before deciding to hire an external vendor to accelerate the delivery plan, it's essential to assess the potential internal and external factors that could influence this decision. Conducting a SWOT analysis allows the project team to systematically evaluate:

Strengths: Internal capabilities that could support the decision.

Weaknesses: Internal limitations or challenges.

Opportunities: External factors the project could capitalize on.

Threats: External factors that could pose risks.

This comprehensive assessment provides a balanced perspective, enabling informed decision-making regarding the engagement of an external vendor.

PMI Risk Management Study Guide References:

The PMI-RMP Exam Content Outline lists SWOT analysis as a technique for assessing project risk complexity and identifying potential threats and opportunities, facilitating informed decision-making in project risk management.