IIA IIA-CIA-Part3 Based on Real Exam Environment

The organization suffered significant damage to its local file and application servers due to a hurricane but managed to recover all backed-up information through its overseas third-party contractor. This scenario highlights the management of data storage, backup, and recovery processes, which are critical components of data center management.

Definition of Data Center Management:

Data center management refers to the administration and control of data storage, backup, recovery, and overall infrastructure to ensure business continuity and disaster recovery (BC/DR).

As per the IIA’s Global Technology Audit Guide (GTAG) on Business Continuity Management (BCM), organizations must have robust backup strategies to mitigate risks from natural disasters.

Third-Party Backup and Recovery:

The fact that the organization recovered data from an overseas third-party contractor aligns with offsite data backup and disaster recovery planning, which falls under data center management.

According to IIA Practice Guide: Auditing Business Continuity and Disaster Recovery, organizations should store critical data at geographically dispersed locations to mitigate disaster risks.

Why Not Other Options?

A. Application Management – This pertains to managing software applications throughout their lifecycle but does not focus on disaster recovery.

C. Managed Security Services – While third-party security services protect against cyber threats, they do not specifically cover data backup and recovery.

D. Systems Integration – This deals with connecting different IT systems, not managing backup and recovery.

IIA GTAG (Global Technology Audit Guide) – Business Continuity Management

IIA Practice Guide: Auditing Business Continuity and Disaster Recovery

IIA Standard 2110 – Governance: Ensuring IT Governance Supports Business Continuity

Step-by-Step Justification:IIA References:Thus, the correct and verified answer is B. Data center management.

Comprehensive and Detailed In-Depth Explanation:

In the context of in-house application system development, establishing a robust development process is crucial. Such a process is designed to prevent, detect, and correct errors that may occur during development and implementation. This includes implementing coding standards, conducting regular code reviews, and performing comprehensive testing phases (unit, integration, system, and user acceptance testing) to identify and rectify errors promptly. While logical access controls (option A) and maintaining records of data processing (option C) are essential, they pertain more to operational controls post-development. Documenting business users' requirements (option D) is a critical initial step; however, without a development process focused on error management, merely documenting requirements doesn't ensure error prevention or correction. Therefore, option B best exemplifies a key systems development control in this context.

A centralized organizational structure concentrates decision-making authority at the top levels of management. While this ensures control and consistency, it can lead to slower decision-making due to the need for approvals from higher levels.

Let’s analyze each option:

Option A: Communication conflicts.

Incorrect.

Centralized structures generally have clear lines of authority and communication, reducing conflicts.

Communication conflicts are more common in decentralized structures where multiple decision-makers exist.

Option B: Slower decision making.

Correct.

Since all decisions must pass through top management, it delays responses to market changes and reduces flexibility.

Lower-level employees have less authority to make operational decisions, leading to bottlenecks.

IIA Reference: Internal auditors assess organizational governance, including decision-making efficiency in centralized vs. decentralized structures. (IIA Practice Guide: Organizational Governance)

Option C: Loss of economies of scale.

Incorrect.

Centralization improves economies of scale by standardizing processes and consolidating resources.

Decentralization (not centralization) is more likely to lead to duplication of efforts and a loss of economies of scale.

Option D: Vulnerabilities in sharing knowledge.

Incorrect.

Centralized organizations tend to have structured knowledge-sharing frameworks, such as standardized policies and corporate training programs.

According to IIA Standards, engagement communications must be complete, objective, and balanced. When disagreements arise, the auditor should present both the audit team’s findings and management’s perspective so senior management and the board can make informed decisions.

Option A is excessive; raw correspondence is not necessary. Option C omits management’s opinion, reducing objectivity. Option D limits reporting to agreed items only, which would conceal significant unresolved issues.