Apple Certified Support Professional DEP-2025 Syllabus Exam Questions Answers

Automated Device Enrollment (ADE), used with Apple Business Manager or Apple School Manager, automatically supervises devices during setup, enabling advanced restrictions and management. Supervision is a default outcome of ADE for organization-owned devices. Device Enrollment (option B) can include supervision if paired with tools like Apple Configurator, but it’s not inherent. User Enrollment (option C) is for BYOD and doesn’t support supervision to protect user privacy. TheApple Platform Deployment Guideties supervision to ADE.

To deploy custom apps (e.g., in-house apps developed for an organization), an Apple Developer account is required to create and sign the app using an Enterprise Developer Program or standard Developer Program account. Once signed, the app can be distributed via MDM using Managed Distribution, but the account is the prerequisite for app creation. Managed Distribution (option B) facilitates deployment but assumes the app exists, requiring the developer account first. User acceptance (option C) may be needed for installation on non-supervised devices but isn’t the core requirement. A VPN configuration (option D) is unrelated. TheApple Platform Deployment Guidespecifies the need for an Apple Developer account for custom apps.

Federated Authentication allows administrators to link Apple School Manager or Apple Business Manager with identity providers like Google Workspace or Azure AD, streamlining Managed Apple ID creation by syncing user data (e.g., names, emails). Users can then sign in with their existing credentials, leveraging SSO. MSCHAPv2 (option A) is a VPN authentication protocol, not related to ID creation. Active Directory (option C) is an IdP but not the feature itself. SAML (option D) is a protocol used in federation, but “Federated Authentication” is the broader Apple feature. TheApple Platform Deployment Guidedetails this process.

Apple requires the use ofApple Configurator for iPhoneto manually add Macs into Apple Business Manager or Apple School Manager. The workflow involves placing the target Mac into Device Enrollment mode and then scanning an on-screen image with the Configurator app running on an iPhone. Once completed, the Mac is added to the organization’s ABM account with a 30-day provisional period. Apple Configurator for Mac, while useful for restoring and preparing iOS/iPadOS devices, does not support manually adding Macs to ABM. System Settings and Xcode are unrelated to device enrollment workflows. This method is Apple’s prescribed approach for organizations acquiring Macs outside normal reseller channels.