Free and Premium Apple DEP-2025 Dumps Questions Answers

A content token links app licenses to MDM for distribution. TheApple Business Manager User Guidestates, "To configure Managed Distribution, download the content token from Apple Business Manager and upload it to your MDM server. This token authorizes the MDM to manage and distribute apps to enrolled devices." Options B, C, and D are unrelated to app distribution.

Apple devices follow specific roaming behavior standards. Instead of automatically connecting to the nearest access point, iPhone, iPad, and Mac remain on their current access point until the received signal strength indicator (RSSI) drops below a definedroam trigger threshold. For example, Apple documents that iOS devices typically consider roaming when the RSSI falls around –70 dBm. Until this threshold is reached, the device does not initiate roaming, even if a stronger access point is nearby. This design avoids excessive roaming, which could degrade performance. Therefore, users may stay connected to the initial AP until the signal strength truly weakens.

Remote wipe preserves eSIM. TheMobile Device Management Protocol Referencestates, "The EraseDevice command with the preserveDataPlan option allows MDM to keep the eSIM active during a wipe, aiding redeployment."

User Enrollment limits MDM capabilities. TheiOS Deployment Referencestates, "With User Enrollment, MDM can install and configure apps, manage accounts, and apply restrictions to managed data, but it cannot access location, wipe the device, or enable Activation Lock."

Automated Device Enrollment (ADE), used with Apple Business Manager or Apple School Manager, automatically supervises devices during setup, enabling advanced restrictions and management. Supervision is a default outcome of ADE for organization-owned devices. Device Enrollment (option B) can include supervision if paired with tools like Apple Configurator, but it’s not inherent. User Enrollment (option C) is for BYOD and doesn’t support supervision to protect user privacy. TheApple Platform Deployment Guideties supervision to ADE.

To deploy custom apps (e.g., in-house apps developed for an organization), an Apple Developer account is required to create and sign the app using an Enterprise Developer Program or standard Developer Program account. Once signed, the app can be distributed via MDM using Managed Distribution, but the account is the prerequisite for app creation. Managed Distribution (option B) facilitates deployment but assumes the app exists, requiring the developer account first. User acceptance (option C) may be needed for installation on non-supervised devices but isn’t the core requirement. A VPN configuration (option D) is unrelated. TheApple Platform Deployment Guidespecifies the need for an Apple Developer account for custom apps.

Federated Authentication allows administrators to link Apple School Manager or Apple Business Manager with identity providers like Google Workspace or Azure AD, streamlining Managed Apple ID creation by syncing user data (e.g., names, emails). Users can then sign in with their existing credentials, leveraging SSO. MSCHAPv2 (option A) is a VPN authentication protocol, not related to ID creation. Active Directory (option C) is an IdP but not the feature itself. SAML (option D) is a protocol used in federation, but “Federated Authentication” is the broader Apple feature. TheApple Platform Deployment Guidedetails this process.

Apple requires the use ofApple Configurator for iPhoneto manually add Macs into Apple Business Manager or Apple School Manager. The workflow involves placing the target Mac into Device Enrollment mode and then scanning an on-screen image with the Configurator app running on an iPhone. Once completed, the Mac is added to the organization’s ABM account with a 30-day provisional period. Apple Configurator for Mac, while useful for restoring and preparing iOS/iPadOS devices, does not support manually adding Macs to ABM. System Settings and Xcode are unrelated to device enrollment workflows. This method is Apple’s prescribed approach for organizations acquiring Macs outside normal reseller channels.

Configuration profiles enable IT administrators to manage Wi-Fi settings on a device, such as preconfiguring network SSIDs, passwords, and security protocols (e.g., WPA2 Enterprise). These profiles are deployed via MDM or manually, ensuring devices connect to approved networks. Find My (option B) and iCloud (option C) are unrelated to Wi-Fi management. MDM (option D) is the delivery mechanism, but the profiles define the settings. TheApple Platform Deployment Guidedetails Wi-Fi configuration via profiles.

The Wi-Fi payload supports Cisco Fastlane QoS. TheMobile Device Management Protocol Referencestates, "The Wi-Fi payload supports Cisco Fastlane QoS settings, allowing administrators to prioritize traffic for critical applications on macOS devices." Options A, B, and D serve different purposes.

Apple introducedAuto Advancefor macOS as a way to completely automate Setup Assistant. When a Mac is connected to Ethernet and assigned to an MDM server through Automated Device Enrollment, Auto Advance skips every Setup Assistant pane, including language, region, Apple ID, and account creation. Apple Learning explains that this feature is particularly useful for enterprise deployments, labs, or shared environments where IT does not want users making configuration choices. Auto Advance ensures the Mac enrolls into MDM, applies configuration profiles, and lands directly on the desktop with minimal interaction. Options like Quick Setup or Fast Track are not actual Apple deployment features, while Return to Service is related to iOS/iPadOS redeployment workflows, not Mac. Auto Advance is the verified method to bypass all Setup Assistant panes seamlessly.

The personally enabled, organization-owned model allows organizations to assign devices to individual users while permitting those users to personalize their devices with personal apps and data. This model balances organizational control with user flexibility, often used in one-to-one deployments. BYOD, organization-owned (option A) is a contradictory term; BYOD implies user-owned devices, not organization-owned. Nonpersonalized, organization-owned (option B) devices are typically locked down for shared or specific use, with no personalization allowed. TheApple Platform Deployment Guidedescribes the personally enabled model as supporting user customization under MDM management, making C the correct answer.

Supervision on macOS provides additional management authority for IT, including enforcement of restrictions and advanced security controls. According to Apple Learning, supervision is automatically established on Macs when enrolled throughAutomated Device Enrollment (ADE)or through directDevice Enrollmentusing MDM enrollment profiles. ADE is preferred because it provides zero-touch deployment linked to Apple Business Manager. Device Enrollment, though requiring manual action by the user or admin, can also establish supervision. User Enrollment is limited to iOS and iPadOS BYOD workflows and does not apply to Macs. “Organization Enrollment” and “Supervised Enrollment” are not defined enrollment types in Apple’s terminology. Thus, the two valid methods for achieving supervision on Mac are Automated Device Enrollment and Device Enrollment.

User Enrollment, designed for Bring Your Own Device (BYOD) scenarios, separates personal and managed data on a device using a cryptographic boundary. This ensures organizational policies (e.g., managed apps, email) are isolated from personal content (e.g., photos, personal apps), protecting user privacy while allowing management. Additional restrictions (option A) are a supervision feature, not User Enrollment. App license management (option B) is tied to Managed Distribution, not enrollment type. Simplified setup (option D) aligns with ADE, not User Enrollment. TheApple Platform Deployment Guidehighlights data separation as User Enrollment’s key benefit.

Configuration profiles enable IT administrators to manage passcode settings on a device, enforcing policies such as minimum length, complexity (e.g., alphanumeric), maximum age, and failed attempt limits. These profiles are deployed via MDM or manually, ensuring security compliance. Find My (option B) and iCloud (option C) are user-focused features unrelated to passcode management. MDM (option D) is the system that delivers profiles, but the profiles themselves define the settings. TheApple Platform Deployment Guidedetails passcode policy enforcement via configuration profiles.

Post-deadline, updates install automatically. TheMobile Device Management Protocol Referencestates, "If a user defers a managed software update past the MDM-enforced deadline, macOS will automatically install it to ensure compliance."

In Apple Business Manager (ABM), the Administrator role has broad permissions, including purchasing apps and assigning devices to MDM servers. The Content Manager (option B) can manage and distribute content (e.g., apps, books) but cannot purchase apps or assign devices. The Device Enrollment Manager (option C) focuses on enrolling and assigning devices but lacks purchasing authority. The People Manager (option D) manages user accounts, not apps or devices. TheApple Business Manager User Guideoutlines the Administrator’s comprehensive responsibilities, making it the correct choice.

The one-to-one deployment model, also referred to as personally enabled, involves assigning a single device to an individual user, allowing personalization while maintaining organizational oversight via MDM. This model is a strategic choice for organizations aiming to balance user flexibility with management control, often used in education or enterprise settings. Application Programming Interface (API) (option A) is a technical tool, not a deployment model. Over-the-air (OTA) enrollment (option B) is a method of enrolling devices, not a deployment model defining ownership or usage. TheApple Platform Deployment Guideidentifies one-to-one as a core deployment model alongside shared and BYOD scenarios.

MDM server assignment is required for enrollment. TheApple Business Manager User Guidestates, "For devices to automatically enroll in MDM via Apple Business Manager, they must be assigned to an MDM server. Without this assignment, enrollment will not occur during setup." Option C explains why iPhones fail to enroll while Macs succeed. Options A, B, and D are incorrect as new devices don’t need resets, approval is automatic for Apple purchases, and 5G doesn’t block enrollment.

Automated Device Enrollment (ADE) requires Apple Business Manager (ABM) or Apple School Manager (ASM) to register devices purchased from Apple or authorized resellers. These portals link devices to an MDM solution for automatic enrollment and supervision during setup. An Apple Developer account (option A) is for app development, not ADE. User acceptance (option C) isn’t needed, as ADE is automatic. A VPN configuration (option D) is unrelated. TheApple Platform Deployment Guidemandates ABM/ASM for ADE.

WithUser Enrollment, Apple provides a privacy-focused management model where organizational and personal data are separated using cryptographic containers. According to Apple Learning, when a user enrolls their personal iPhone, apps likeCalendar, Mail, and Notescreate distinct data silos for managed accounts. This ensures, for example, that corporate meeting invites remain in the managed calendar and cannot be copied into the personal calendar. Likewise, personal calendar events remain private and untouched by MDM controls. Safari data, bookmarks, and browsing history remain personal and are not cryptographically separated. Contacts are not universally separated either, unless tied specifically to managed accounts. The cryptographic guarantee applies most clearly to Calendar, ensuring compliance and protecting user privacy simultaneously.

Apple introducedPlatform Single Sign-On (Platform SSO)as the next-generation identity integration framework for macOS. Unlike traditional directory binding, Platform SSO allows local macOS accounts to be linked with cloud identity providers such as Microsoft Entra ID or Okta. When enabled, a user’s macOS account credentials are kept in sync with their IdP credentials. This prevents password drift and ensures the same identity can be used across system login, apps, and web services. Apple Learning emphasizes that this provides a unified sign-on experience, replacing the need for legacy solutions like AD binding. Neither Entra ID nor LDAP alone synchronizes macOS local accounts; the synchronization requires the Platform SSO technology.

Apple divides administrative responsibilities into roles with specific privileges. According to the Apple Business Manager and School Manager role matrix, only theAdministratorandLocation Managerroles can create and manage locations. Locations in ABM are critical for organizing apps, books, and device assignments, especially for large institutions with multiple campuses or departments. Device Enrollment Managers focus only on device enrollment tasks, while People Managers handle user accounts. Content Managers can distribute apps and books but cannot add new locations. Apple’s training emphasizes that locations are tied directly to license management and content distribution, so Apple restricts this privilege to higher-trust roles like Administrators and Location Managers. This ensures organizational structure remains consistent and controlled.

Automated Device Enrollment (ADE) provides the most control over organization-owned devices by integrating them with an MDM solution during initial setup, without user intervention. Devices enrolled via ADE are automatically supervised, allowing restrictions like mandatory MDM enrollment and advanced policies. Device Enrollment (option B) offers control but requires manual profile installation and doesn’t inherently supervise devices unless paired with supervision tools. User Enrollment (option C) is for BYOD, offering less control to protect user privacy. TheApple Platform Deployment Guidepositions ADE as the most robust option for organization-owned devices.

Apple allows manually added devices (through Apple Configurator for iPhone) to appear in Apple Business Manager or School Manager. However, these devices enter a30-day provisional periodduring which the user can remove the device from ABM/ASM and MDM enrollment. Apple specifies that this period beginsas soon as the device is visible in ABM, not when it is assigned to a server or location. This safeguard prevents organizations from forcibly enrolling personal devices without user consent. After 30 days, the device becomes permanently associated with the organization unless released by an admin.

When evaluating Mobile Device Management (MDM) solutions, a critical factor to consider is the pricing structure and subscription model. Organizations must assess their budget, the number of devices to manage, and projected growth to ensure the MDM solution is cost-effective and scalable. This includes understanding per-device licensing fees, subscription tiers, and additional costs for features. While support for watchOS (option A) may be relevant for specific use cases, it’s not a universal consideration for all MDM evaluations. A device’s life cycle and trade-in value (option C) pertains to hardware management, not the MDM solution itself. TheApple Platform Deployment Guideemphasizes aligning MDM costs with organizational needs, making pricing structure a key evaluation criterion.

WPA2 Enterprise networks utilize individual user credentials (e.g., username and password) or device- and/or user-based certificates for authentication, typically via protocols like EAP-TLS or PEAP, integrated with a RADIUS server. This provides granular control over network access, ideal for organizational settings. A provisioning network (option A) is a temporary network for device setup, not a security standard. WPA2 Personal (option B) uses a shared passphrase, lacking individual authentication. TheApple Platform Deployment Guidespecifies WPA2 Enterprise for secure, user-specific network access in managed environments.

For new devices purchased from Apple Authorized Resellers or carriers to appear automatically inApple Business Manager (ABM)orApple School Manager (ASM), the reseller must link their sales to your organization. Apple Learning specifies that this is accomplished by providing the reseller with yourOrganization ID. This unique identifier is assigned when your organization sets up ABM/ASM and acts as the connection point for device assignment. Once the reseller has your Org ID, any new device purchases tied to your account are automatically added to ABM. Customer Numbers are only used when purchasing directly from Apple, and the D-U-N-S Number is for business verification, not device assignment. Federation Numbers are related to federated authentication and not reseller integration.

Apple Configurator for Mac resolves boot issues. TheApple Configurator User Guidestates, "If an iPad is stuck on the Apple logo, connect it to a Mac running Apple Configurator to perform a full restore." Option A doesn’t exist, and B and C don’t address this issue directly.

Supervising a device, typically done via Apple Configurator or ADE, enables additional restrictions and management capabilities not available on unsupervised devices. Examples include blocking app installation, enforcing single-app mode, or preventing profile removal, enhancing organizational control. Personalization (option A) is more aligned with unsupervised or User Enrollment devices. Data separation (option C) is a User Enrollment feature, not supervision. Simplified enrollment (option D) is a byproduct of ADE, not supervision’s primary benefit. TheApple Platform Deployment Guidehighlights supervision’s enhanced control features.

Apple introducedUnlisted Appsto support distribution scenarios where organizations want apps available via the App Store but not publicly searchable. According to Apple Learning, these apps are hosted in the App Store infrastructure, but they can only be accessed through adirect linkprovided to users. This method is useful for apps that are intended for a limited audience (e.g., internal tools, event apps) but do not require the full privacy of Custom Apps or enterprise-only In-house Apps. Custom Apps are distributed privately through Apple Business Manager to specific organizations, while Public Apps are searchable by everyone. Unlisted is the only category that resides in the App Store yet is hidden from search, ensuring controlled but flexible distribution.

User Enrollment separates managed Keychain items. TheiOS Deployment Referencestates, "With User Enrollment, Keychain items associated with a Managed Apple ID are stored in a distinct cryptographic container." Options B, C, and D aren’t separated unless tied to managed apps.

Setting up Shared iPad requires an MDM solution to configure the feature, assign Managed Apple IDs, and manage user sessions. The MDM applies a configuration profile specifying Shared iPad settings (e.g., temporary session mode or user-specific logins) and integrates with Apple School Manager or Apple Business Manager. Apple Configurator (option B) can supervise devices but isn’t required for Shared iPad setup. User Enrollment (option C) is for BYOD, not shared devices. A VPN configuration (option D) is unrelated. TheApple Platform Deployment Guidemandates MDM for Shared iPad deployment.

Managed Device Attestation verifies device authenticity. TheApple Platform Security Guidestates, "Managed Device Attestation protects against private key extraction by validating the device’s hardware and software integrity, preventing rogue devices from impersonating legitimate ones." Options B, C, and D are unrelated to attestation’s scope.

Configuration profiles allow IT administrators to manage notification settings on a device, such as disabling notifications for specific apps, configuring Do Not Disturb, or restricting Notification Center access. These profiles are deployed via MDM or manually. Find My (option B) and iCloud (option C) are unrelated to notification management. MDM (option D) delivers profiles, but the profiles contain the settings. TheApple Platform Deployment Guidedetails notification control via profiles.

Supervision, applied via Apple Configurator or ADE, enables advanced management by unlocking additional MDM capabilities, such as blocking app removal, enforcing single-app mode, or managing Activation Lock. This provides greater control for organizations. Personalization (option A) is often restricted under supervision. Network performance (option C) is unrelated, and data separation (option D) is a User Enrollment feature. The Apple Platform Deployment Guide highlights advanced management as supervision’s key benefit.

Devices wait for a threshold drop. TheApple Platform Deployment Guidestates, "Apple devices use a roaming trigger threshold; they won’t switch to a closer access point until the current signal falls below this level."

Managed Distribution, available through Apple Business Manager (ABM) or Apple School Manager (ASM), enables app and content management by allowing administrators to purchase, assign, and revoke licenses for apps and books, deployed via MDM. This ensures centralized control over organizational content. Personalization (option A) is user-driven, not a distribution benefit. Network performance (option C) is enhanced by content caching. Data separation (option D) is a User Enrollment feature. The Apple Business Manager User Guide emphasizes content management as the key benefit.

The networkQuality command tests responsiveness. ThemacOS Deployment Referencestates, "Introduced in macOS Monterey, the networkQuality command measures upload and download responsiveness, providing insight into network performance inside and outside your local network."

Lost Mode, an MDM feature for supervised devices, allows device tracking by locking the device, displaying a custom message, and reporting its location (if Location Services are enabled). It’s a security tool for recovering lost or stolen devices. Additional restrictions (option B) are a supervision feature, not Lost Mode’s benefit. Network performance (option C) and data separation (option D) are unrelated. TheMDM Protocol Referencehighlights tracking as Lost Mode’s primary benefit.

iPhones prioritize preferred networks. TheiOS Deployment Referencestates, "iPhone prioritizes Wi-Fi networks in this order: preferred (known) networks, private networks, then public networks."

Mobile Device Management (MDM) provides IT administrators with the capability to remotely wipe a device, either fully (factory reset) or selectively (removing managed data), via commands sent over APNs. This is a core MDM feature for security and compliance. Activation Lock (option A) prevents unauthorized reactivation after a wipe but doesn’t perform the wipe. Find My (option B) allows users to wipe their own devices, not administrators. iCloud (option D) supports personal wipes via Find My, not organizational ones. TheMDM Protocol Referenceconfirms MDM’s remote wipe functionality.

Apple’sContent Cachingservice is powerful for bandwidth optimization, but unmanaged deployments can cause inefficiencies if every user enables caching on their Mac. Apple Learning recommends controlling this centrally. The best strategy is to use anMDM restriction to prevent content caching from being turned on for every user’s managed Mac, ensuring only designated caching servers (such as Mac mini or lab servers) perform this role. This prevents network fragmentation where multiple unmanaged caches might compete or misdirect traffic. AssetCacheManagerUtil can preload content but does not scale efficiently. Authenticated content caching is for restricting access, not optimizing traffic. Preventing user-enabled caching maintains centralized control, ensuring caching infrastructure is efficient, secure, and optimized across the organization’s subnets.

Configuration profiles allow IT administrators to manage iCloud settings on a device, such as enabling/disabling iCloud Drive, restricting backups, or limiting document sync. These profiles are deployed via MDM or manually, providing granular control over iCloud features. Find My (option B) is a user-facing tracking feature, not a management tool. iCloud Backup (option C) is a specific iCloud service, not a management feature. MDM (option D) is the system that deploys profiles, but the profiles themselves contain the settings. TheApple Platform Deployment Guidedetails configuration profiles’ role in iCloud management.

Apple devices come with built-in security features, such as data encryption, Secure Enclave, and passcode enforcement, which MDM solutions leverage to secure devices. These features allow MDM to enforce policies like requiring a passcode, enabling encryption, or remotely wiping a device if lost. Location Services (option A) provides geolocation data but is not a core security capability used by MDM for securing devices. Enrollment profiles (option B) are the mechanism to connect a device to MDM, not a capability that secures the device itself. TheApple Platform Security Guidehighlights how MDM utilizes these built-in features to enhance device security, making option C the correct choice.

Managed Distribution in Apple Business Manager (ABM) and Apple School Manager (ASM) enables administrators to assign apps (purchased or free) to users or devices via an MDM solution. It replaced the legacy Volume Purchase Program (VPP, option D), integrating app purchasing and distribution into ABM/ASM. Automated Device Enrollment (option A) is for device enrollment, not app assignment. User Enrollment (option C) is a BYOD enrollment type, not an app distribution feature. TheApple Business Manager User Guidedetails Managed Distribution as the mechanism for app assignment.

Managed Distribution, available through Apple Business Manager or Apple School Manager, enables app license management by allowing organizations to purchase, assign, and revoke app licenses centrally. This ensures efficient use of licenses, reassignment as needed, and compliance with licensing terms. Personalization (option A) is unrelated to distribution. Data separation (option C) is a feature of User Enrollment, not Managed Distribution. Simplified enrollment (option D) pertains to ADE, not app management. TheApple Business Manager User Guidehighlights license management as the primary benefit.

Apple’smanaged software updatesallow MDM administrators to enforce deadlines for macOS upgrades or patches. Apple Learning specifies that if the user does not manually install the update before the deadline, theupdate installs automatically. This occurs regardless of user activity, ensuring the Mac is brought into compliance. Users may receive reminders before the deadline, but once the deadline passes, the update is forced to install. This guarantees that security patches or new OS versions are not indefinitely delayed by end-user inaction. Notifications are not suppressed, and there is no 30-day deferral once a deadline is in effect. The entire purpose of this mechanism is to ensure organizations can enforce timely compliance with critical security or functional updates.

Supervision provides enhanced management capabilities on iPhones and iPads, such as enabling Managed Lost Mode or enforcing restrictions. Apple Learning materials are clear that the only enrollment method that automatically enables supervision for iOS and iPadOS devices isAutomated Device Enrollment (ADE)through Apple Business Manager or Apple School Manager. Account-driven and User Enrollment methods focus on user-based or BYOD scenarios and do not grant supervision. Profile-driven enrollment, once used in older iOS versions, no longer provides supervision in modern deployments. ADE ensures devices are flagged as organization-owned during initial setup, activating the supervised state automatically. This distinction is crucial because many advanced management and security features require supervision and cannot be applied to devices enrolled through BYOD workflows.

Automated Device Enrollment (ADE), used with Apple Business Manager (ABM) or Apple School Manager (ASM), supports Activation Lock management by allowing administrators to enable, disable, or bypass Activation Lock on supervised devices via MDM. This is critical for organization-owned devices to ensure they can be reactivated after a wipe without user Apple IDs. Device Enrollment (option B) can manage Activation Lock if the device is supervised, but it’s not inherent without ADE. User Enrollment (option C) doesn’t support full Activation Lock management, as it’s for BYOD with limited control. The Apple Platform Deployment Guide ties Activation Lock management to ADE.

In Kerberos, the Ticket-Granting Ticket (TGT) is the feature that enables single sign-on (SSO). After initial authentication, the user receives a TGT from the Key Distribution Center (KDC). The TGT is then used to obtain service tickets for accessing various resources without re-authenticating, providing a seamless SSO experience. Sign in with Apple at Work & School (option A) is an Apple-specific feature, not a Kerberos component. OAuth (option B) and SAML (option D) are separate SSO protocols, not Kerberos features. TheApple Platform Security Guideexplains the TGT’s role in Kerberos SSO.

When distributing apps and books purchased through Apple Business Manager, the MDM server requires authorization to access the organization’s content. Apple Learning confirms that administrators mustdownload the server tokenfrom Apple Business Manager and upload it into the MDM solution. This token provides the secure connection between ABM and MDM, allowing purchased licenses to sync and be assigned to devices or users. Content tokens and distribution tokens are not valid terms for this process. Without the server token, new purchases will not appear in the MDM portal, and apps cannot be assigned.

Shared iPad requires Managed Apple IDs, created via Apple School Manager (ASM) or Apple Business Manager (ABM), to enable multiple users to log in with separate sessions. These IDs are organization-controlled and integrate with MDM for session management. Personal Apple IDs (options A and C, the same) are for individual use and incompatible with Shared iPad. There’s no “Shared Apple ID” (option D); Shared iPad uses individual Managed Apple IDs or temporary sessions. TheApple Platform Deployment Guidemandates Managed Apple IDs for Shared iPad.

Declarative Device Management (DDM) provides a more proactive approach for software updates. When administrators set an update deadline, supervised iPhones begin to notify users in advance. Specifically, Apple states that24 hours before the deadline, users receive a mandatory notification warning them the update will install automatically. This occurs regardless of Do Not Disturb settings because the system prioritizes compliance. The goal is to ensure that security and OS updates aren’t missed due to user inaction or notification suppression. Apple emphasizes that DDM deadlines enforce automatic enforcement while still providing users clear, advanced notice of impending installation.

Apple explains that for a device to enroll into a new MDM server through Automated Device Enrollment (ADE), it must go through the Setup Assistant workflow again. This requires the device to beerasedbefore it will attempt to re-enroll. Simply reassigning the device in Apple Business Manager does not trigger enrollment until the device is reset and Setup Assistant runs. Apple stresses that erase is necessary because ADE workflows are tied to the initial setup sequence. Remote wipe from ABM/ASM is not a feature, and Revive is a low-level restore process for Apple silicon, not for standard redeployment. Releasing devices removes them entirely from ABM. Therefore, erasing is the only required action before the device can enroll in the new MDM.

Bonjouris Apple’s implementation of zero-configuration networking. Apple documentation explains that Bonjour uses multicast DNS (mDNS) to allow devices to automatically discover services such as printers, file sharing, or AirPlay-enabled displays on a local network. It does not optimize roaming or manage wireless standards like 802.11r or 802.11v. The main purpose of Bonjour is discovery and advertisement of network services without requiring manual DNS or IP configuration. In enterprise environments, Bonjour can be extended or bridged across subnets with special controllers, but its core functionality remains service discovery in a LAN context.

Account-driven User Enrollment limits MDM scope. TheiOS Deployment Referencestates, "MDM can enforce policies like requiring a passcode with User Enrollment, but it cannot access location, wipe the device, or disable Activation Lock."

If iPhones are stuck at the Apple logo, they are likely in a failed update or recovery loop. Apple’s recommended action is to connect the devices toApple Configurator for Macand restore them. Configurator provides the fastest and most reliable way to reinstall iOS or iPadOS when a device cannot boot. MDM commands like “Erase All Content and Settings” or “Return to Service” require the device to be functional and reachable, which is not the case here. Configurator for iPhone supports adding devices to ABM/ASM but does not restore OS images. Thus, Configurator for Mac is the correct choice.

For an MDM solution to operate effectively, it relies on certificates, particularly for secure communication with Apple Push Notification service (APNs) and for establishing encrypted connections via SSL/TLS. An APNs certificate is required to authenticate the MDM server with Apple’s APNs infrastructure, enabling it to send push notifications to managed devices. Additionally, an SSL certificate secures the communication channel between the MDM server and the devices, ensuring data privacy and integrity. Restrictions (option B) are policies enforced by MDM but are not prerequisites for its operation. Enrollment profiles (option C) are necessary to link devices to MDM, as discussed in Question 1, but they do not specifically address the APNs and SSL requirements. Apple’s documentation, such as theMDM Protocol Reference, explicitly states that certificates are essential for APNs and SSL functionality in MDM deployments.

“Only Shared Content” caches updates. ThemacOS Deployment Referencestates, "Selecting ‘Only Shared Content’ in the Cache menu ensures the content caching server caches software and app updates, excluding iCloud data." Option D isn’t a real setting.

Apple Configurator is a macOS application requiring a Mac computer to run, used for supervising and configuring iOS/iPadOS/tvOS devices via USB. An MDM solution (option A) can complement it but isn’t required. User acceptance (option C) isn’t needed, as it’s an administrative tool. A VPN configuration (option D) is unrelated. The Apple Platform Deployment Guide specifies a Mac as the platform for Apple Configurator.

Apple silicon Macs introduced a new security model, replacing firmware passwords with theSetRecoveryLockMDM command. This command allows administrators to set a recovery password that must be entered before anyone can boot into macOS Recovery. SinceStartup Security Utilityis accessed through Recovery, the Recovery Lock effectively prevents end users from entering this tool without IT authorization. Apple’s learning materials clarify that legacy commands likeSetFirmwarePasswordapply only to Intel-based Macs. FileVault protects data at rest but does not block access to Recovery. PreventSystemSecurityAccess is not a defined MDM command. The correct and modern approach isSetRecoveryLock, which aligns with Apple silicon’s secure boot architecture and enterprise deployment best practices.

Apple introducedUser Enrollmentto support BYOD (Bring Your Own Device) scenarios. In bothAccount-driven User EnrollmentandAutomated User Enrollment, data separation is cryptographically enforced between organizational and personal data. Apple Learning emphasizes that apps like Calendar, Contacts, Notes, and Mail can store both personal and work accounts, but the data is kept in separate containers that cannot interact. For example, an organization’s managed calendar events cannot be copied into a user’s personal calendar. This guarantees user privacy while protecting organizational data. Automated Device Enrollment, by contrast, fully manages the device and does not enforce the same cryptographic separation. Profile-driven User Enrollment is deprecated in favor of account-driven. The key principle here is thatUser Enrollment modes create strong boundaries between personal and managed data.

The nonpersonalized, organization-owned model is designed for shared or single-purpose devices, such as Shared iPads in education or kiosks in businesses. In this model, IT administrators centrally configure and manage the devices, restricting installed apps and personal data to ensure consistency and security across multiple users. BYOD, User Enrollment (option A) and BYOD, personally enabled (option B) involve personal devices with user control, not shared use. Personally enabled, organization-owned (option D) allows personalization, unsuitable for shared scenarios. TheApple Platform Deployment Guidedetails this model for shared device management.

Licenses can be transferred within an organization. TheApple Business Manager User Guidestates, "Licenses for purchased apps can be transferred to another location within the same organization in Apple Business Manager." Options B, C, and D are incorrect as free content doesn’t require negotiation, assignment isn’t automatic, and multiple roles can purchase.

Apple provides IT with the ability to control software updates, including beta releases, using MDM restrictions. Apple Learning states that administrators canrestrict beta updatesby applying the appropriate configuration profile. This prevents users from installing developer or public beta software, ensuring devices remain on stable, production-ready OS versions. This control is important because beta releases may not be compatible with enterprise apps or workflows. The Mac Evaluation Utility and Feedback Assistant are tools for Apple’s feedback and testing programs, not for controlling update access. Restricting beta updates is a direct MDM function and aligns with Apple’s emphasis on IT ensuring compliance and stability in managed environments. This protects organizations from instability and reduces IT support issues caused by unauthorized beta installations.

Configuration profiles allow IT administrators to manage location settings on a device, such as enabling/disabling Location Services, restricting app access to location data, or enforcing privacy settings. These profiles are deployed via MDM or manually. Find My (option B) uses location for tracking but isn’t a management tool. iCloud (option C) is unrelated to location management. MDM (option D) delivers profiles, but the profiles define the settings. The Apple Platform Deployment Guide details location control via profiles.

Deploying macOS configuration profiles to devices requires an MDM solution, which pushes the profiles remotely via APNs to enrolled devices, ensuring centralized management. An Apple Developer account (option A) is for app development, not profile deployment. User acceptance (option C) is needed for manual installation but not for MDM deployment, especially on supervised devices. A VPN configuration (option D) is unrelated. TheApple Platform Deployment Guidespecifies MDM as the standard method for deploying profiles to macOS devices.

Apple’sWi-Fi payloadallows organizations to configure network authentication modes on macOS. When Macs are not bound to a directory but must connect to 802.1X Wi-Fi before login, the correct configuration isSystem+Usermode. Apple Learning specifies that this setting establishes connectivity both at the login window (system-level) and persists once the user logs in (user-level). This allows seamless reauthentication without forcing the user to reconnect after login. In contrast, “Login window” only connects before login and does not persist, requiring reentry later. Device Attestation and Network Relay are unrelated to Wi-Fi authentication. System+User mode is therefore the correct choice for organizations needing Wi-Fi access at both pre-login and post-login stages, ensuring uninterrupted connectivity and access to network-based resources.

TheSetRecoveryLockcommand locks the Recovery partition, restricting access to Startup Security Utility. TheMobile Device Management Protocol Referencestates, "The SetRecoveryLock command sets a password for the Recovery partition, restricting access to Startup Security Utility and other recovery options unless the password is provided." Option B sets a firmware password but not specifically for this utility, and C and D are invalid.

When FileVault is enabled, the encryption of the disk is tied to either user credentials or recovery keys. Apple documentation explains that thePersonal Recovery Key (PRK)is unique to each device and can be escrowed to the MDM solution. If a user forgets their password, the IT admin retrieves the PRK from the MDM and provides it to the user. In macOS Recovery, the PRK can then be used to unlock the disk and reset the account password. Institutional recovery keys exist for organizations but require certificate infrastructure and are less common in MDM workflows.

Managed Distribution, available through Apple Business Manager (ABM) or Apple School Manager (ASM), is required to deploy books to devices using an MDM solution. Administrators purchase books in ABM/ASM, assign them to users or devices via Managed Distribution, and the MDM pushes them silently (for supervised devices) or with user consent. An Apple Developer account (option A) is for apps, not books. User acceptance (option C) may be needed for non-supervised devices but isn’t the core requirement. A VPN configuration (option D) is unrelated. TheApple Business Manager User Guideconfirms Managed Distribution for book deployment.

Content caching requires a Mac running macOS 10.13 (High Sierra) or later, enabling it to cache content like app updates and iCloud data for network efficiency. An MDM solution (option A) can manage caching settings but isn’t required to enable it. Supervision (option C) is unrelated, as caching is a macOS feature, not a supervision requirement. A VPN configuration (option D) doesn’t apply. TheApple Platform Deployment Guidespecifies the macOS version requirement for content caching.

To establish a secure trust relationship betweenApple Business Manager (ABM)and anMDM solution, Apple requires the use ofserver tokens. The process begins in the MDM console, where an administrator downloads apublic keygenerated by the MDM. This public key is then uploaded into ABM or ASM. Apple signs the key and provides aserver token, which is then downloaded from ABM and uploaded back into the MDM solution. The server token authorizes the MDM to sync and manage purchased apps, books, and device assignments. Apple Learning stresses that the public key is the only element required from the MDM during this process. Private keys remain within the MDM, and content tokens are unrelated to this operation. This ensures both security and proper license synchronization.

Apple’s MDM framework standardizes tools. TheMobile Device Management Protocol Referencestates, "Apple’s MDM framework provides a consistent set of APIs and management tools that all MDM vendors use to manage Apple devices." Option D supports communication, not tools.

On supervised devices, conversion is seamless. TheMobile Device Management Protocol Referencestates, "On supervised devices, MDM can convert an unmanaged app to managed without user interaction when deploying the managed version."

To support network roaming—where devices maintain connectivity while moving throughout a building—evaluating Wi-Fi coverage and capacity is essential. This involves assessing signal strength, bandwidth availability, and the ability of the wireless network to handle multiple devices seamlessly. Proper placement and power of access points ensure uninterrupted service. Number of devices per user (option A) is unrelated to roaming. Adequate access points per device (option C) is a specific detail within coverage and capacity, not the overarching aspect. Sources of interference (option D) is a factor to consider but secondary to overall coverage and capacity. TheApple Platform Deployment Guidestresses Wi-Fi infrastructure evaluation for mobility needs.

Apple School Manager (ASM) is the dedicated portal for educational institutions to manage student devices, staff accounts, and content like apps and books. It supports features like Shared iPad and integration with classroom tools, tailored for education. Apple Business Manager (option A) is for businesses, not schools. Apple Configurator (option B) is a tool for manual device setup, not a management portal. There’s no standalone “Managed Apple ID portal” (option D); Managed Apple IDs are managed within ASM. TheApple Platform Deployment Guidespecifies ASM for educational device management.

Only managed data is backed up with a Managed Apple ID. TheiOS Deployment Referencestates, "Under User Enrollment, an iCloud backup using a Managed Apple ID includes only data from managed apps, keeping personal data separate."

ADE requires devices to be assigned to an MDM server in ABM. TheApple Business Manager User Guidestates, "For devices to automatically enroll via ADE, they must be assigned to an MDM server in Apple Business Manager. Without this assignment, the enrollment process will not initiate during setup." Options A, B, and D don’t apply as devices from Apple are auto-added, don’t need resets, and location issues don’t block enrollment without assignment.