DEP-2025 Exam Dumps : Apple Deployment and Management Certification Exam

For new devices purchased from Apple Authorized Resellers or carriers to appear automatically inApple Business Manager (ABM)orApple School Manager (ASM), the reseller must link their sales to your organization. Apple Learning specifies that this is accomplished by providing the reseller with yourOrganization ID. This unique identifier is assigned when your organization sets up ABM/ASM and acts as the connection point for device assignment. Once the reseller has your Org ID, any new device purchases tied to your account are automatically added to ABM. Customer Numbers are only used when purchasing directly from Apple, and the D-U-N-S Number is for business verification, not device assignment. Federation Numbers are related to federated authentication and not reseller integration.

Mobile Device Management (MDM) provides IT administrators with the capability to remotely wipe a device, either fully (factory reset) or selectively (removing managed data), via commands sent over APNs. This is a core MDM feature for security and compliance. Activation Lock (option A) prevents unauthorized reactivation after a wipe but doesn’t perform the wipe. Find My (option B) allows users to wipe their own devices, not administrators. iCloud (option D) supports personal wipes via Find My, not organizational ones. TheMDM Protocol Referenceconfirms MDM’s remote wipe functionality.

If iPhones are stuck at the Apple logo, they are likely in a failed update or recovery loop. Apple’s recommended action is to connect the devices toApple Configurator for Macand restore them. Configurator provides the fastest and most reliable way to reinstall iOS or iPadOS when a device cannot boot. MDM commands like “Erase All Content and Settings” or “Return to Service” require the device to be functional and reachable, which is not the case here. Configurator for iPhone supports adding devices to ABM/ASM but does not restore OS images. Thus, Configurator for Mac is the correct choice.