Apple Certified Support Professional DEP-2025 Updated Exam

In Apple Business Manager (ABM), books are assigned to users with Managed Apple Accounts, not directly to devices. This allows users to access books across multiple devices linked to their account. TheApple Business Manager User Guidestates, "Books can be assigned to users with Managed Apple Accounts. Once assigned, users can access these books on any device where they’re signed in with their Managed Apple Account." Options A, B, and D are incorrect because assignment is user-centric, not device-specific, though Macs can access books via the user’s account.

Managed Apple IDs, created via Apple Business Manager (ABM) or Apple School Manager (ASM), enable organizational control by allowing administrators to manage accounts, restrict features (e.g., iCloud backups), and integrate with MDM for policy enforcement. This contrasts with personal Apple IDs, which prioritize user autonomy. Personalization (option A) is limited with Managed Apple IDs. Network performance (option C) is unrelated, and simplified enrollment (option D) pertains to ADE, not IDs. TheApple Platform Deployment Guideemphasizes control as the key benefit.

Apple School Manager (ASM) supports the distribution of multiple content types via ManagedDistribution: apps (free or purchased), books (from the Books Store), and custom content (e.g., PDFs or ePub files created by the organization). This allows schools to manage all educational materials centrally. Options A, B, and C are all correct individually, but D encompasses them all, aligning with ASM’s capabilities as outlined in theApple School Manager User Guide.

Post-deadline, updates install automatically. TheMobile Device Management Protocol Referencestates, "If a user defers a managed software update past the MDM-enforced deadline, macOS will automatically install it to ensure compliance."