Apple Certified Support Professional DEP-2025 Exam Dumps

Account-driven User Enrollment limits MDM scope. TheiOS Deployment Referencestates, "MDM can enforce policies like requiring a passcode with User Enrollment, but it cannot access location, wipe the device, or disable Activation Lock."

If iPhones are stuck at the Apple logo, they are likely in a failed update or recovery loop. Apple’s recommended action is to connect the devices toApple Configurator for Macand restore them. Configurator provides the fastest and most reliable way to reinstall iOS or iPadOS when a device cannot boot. MDM commands like “Erase All Content and Settings” or “Return to Service” require the device to be functional and reachable, which is not the case here. Configurator for iPhone supports adding devices to ABM/ASM but does not restore OS images. Thus, Configurator for Mac is the correct choice.

For an MDM solution to operate effectively, it relies on certificates, particularly for secure communication with Apple Push Notification service (APNs) and for establishing encrypted connections via SSL/TLS. An APNs certificate is required to authenticate the MDM server with Apple’s APNs infrastructure, enabling it to send push notifications to managed devices. Additionally, an SSL certificate secures the communication channel between the MDM server and the devices, ensuring data privacy and integrity. Restrictions (option B) are policies enforced by MDM but are not prerequisites for its operation. Enrollment profiles (option C) are necessary to link devices to MDM, as discussed in Question 1, but they do not specifically address the APNs and SSL requirements. Apple’s documentation, such as theMDM Protocol Reference, explicitly states that certificates are essential for APNs and SSL functionality in MDM deployments.

“Only Shared Content” caches updates. ThemacOS Deployment Referencestates, "Selecting ‘Only Shared Content’ in the Cache menu ensures the content caching server caches software and app updates, excluding iCloud data." Option D isn’t a real setting.