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SIAMP Exam Dumps : EXIN SIAM Professional Exam

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EXIN SIAM Professional Exam Questions and Answers

Question 1

What best describes ZYX's strategic drivers for transitioning to a SIAM model?

Options:

A.

To enable the design implementation operation and improvement of integrated end-to-end services

•To ensure that these services are aligned with the ZYX corporate objectives, and allow problematic legacy systems to be retired

B.

To reduce the overhead and cost of managing an increasing number of service providers across the different ZYX companies

-To reduce the incidence of contract overlap, where more than one provider is being paid to deliver the same service within ZYX

C.

To reduce the risk of the service providers operating in silos, focused on their own targets rather than the wider end-to-end service

-To promote collaboration between providers in seeking ways to reduce IT operating costs and enable Agile development of new services C .

D.

To reduce the costs of operating IT. while at the same time ensuring that agreed service levels are met

-To enable IT capabilities that support agility and rapid expansion of the ZYX business into new geographical areas

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Question 2

Project NEWGEN is in the Discovery and Strategy stage. SIAMRUS is assisting ZYX with the design of the SIAM model ZYX has decided to use OUTSCO as an external service integrator but they have not yet been appointed.

The CIO is concerned that the retained capabilities might not have the necessary capability to perform their new role in the SIAM model

What is the best course of action?

Options:

A.

Ask the service integrator after they are appointed to create customized role profiles.

B.

Ask staff to apply for a new role with the service integrator in the new SIAM ecosystem

C.

Create a framework for generic role profiles for the retained capabilities

D.

-Ask staff to apply for a new role with the service providers in the new SIAM ecosystem O . Create customized role profiles for all parties in the new SIAM ecosystem

E.

Determine which staff has the right capabilities for their new role

F.

. Have the staff do assessments based on generic role profiles from a framework - Fire those staff from the original organization that are lacking SIAM skills

Question 3

ZYX has appointed SIAMRUS and the service management staff from ZYXS as a hybrid service integrator They will use the SIAM model from SIAMRUS

The IT staff from ZYXS and ZYXUK will form a new internal service provider. ZYXSAPP. ZYXSAPP will provide the services for application development and application support

ZYXH will provide the retained capabilities The contract with OUTSCO will not bo renewed ZYX wants to start planning the implementation of the SIAM model

What should SIAMRUS do that would most support ZYX?

Options:

A.

Lead the commercial discussions with new and legacy providers

B.

Review the exit management requirements in the contract with OUTSCO

C.

Start the activities to transition ZYXSAPP into the SIAM model

D.

Take on the accountability for deciding on the implementation approach