Exin Related Exams
SIAMP Exam
ZYX has appointed SIAMRUS and the service management staff from ZYXS as a hybrid service integrator They will use the SIAM model from SIAMRUS
The IT staff from ZYXS and ZYXUK will form a new internal service provider. ZYXSAPP. ZYXSAPP will provide the services for application development and application support
ZYXH will provide the retained capabilities The contract with OUTSCO will not bo renewed ZYX wants to start planning the implementation of the SIAM model
What should SIAMRUS do that would most support ZYX?
ZYX have decided to use the external service integrator structure The ZYX CEO wants to minimize risks to service availability. In order to avoid reliance on single service providers the CEO wants to use four different providers for hosting There will be one service provider for hosting for each of the following countries
-the UK
-Germany
-the Netherlands
- Australia
To provide resilience every application used by ZYX will be hosted by three different hosting service providers
The CEO wants to ensure a rapid introduction of new services and service providers She also wants to ensure that the costs for the service integrator are as low as possible The ZYXH legal team does not want to make the drafting of the contracts more difficult than necessary
It is clear that there is a single structure needed for the service integrator contract
Which contract structure is the most appropriate for ZYX?
There are many factors that can influence the design of a SIAM model
Which factor will most influence the choice of the SIAM structure for ZYX?