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SIAMP Exam Dumps : EXIN SIAM Professional Exam

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EXIN SIAM Professional Exam Questions and Answers

Question 1

There are many factors that can influence the design of a SIAM model

Which factor will most influence the choice of the SIAM structure for ZYX?

Options:

A.

Capabilities of the staff working in the ZYX organizations

B.

Multiple geographical locations of ZYX companies

C.

The report and proposed SIAM strategy from SIAMRUS

D.

Willingness of service providers to be part of the SIAM model

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Question 2

ZYX has appointed SIAMRUS and the service management staff from ZYXS as a hybrid service integrator They will use the SIAM model from SIAMRUS

The IT staff from ZYXS and ZYXUK will form a new internal service provider. ZYXSAPP. ZYXSAPP will provide the services for application development and application support

ZYXH will provide the retained capabilities The contract with OUTSCO will not bo renewed ZYX wants to start planning the implementation of the SIAM model

What should SIAMRUS do that would most support ZYX?

Options:

A.

Lead the commercial discussions with new and legacy providers

B.

Review the exit management requirements in the contract with OUTSCO

C.

Start the activities to transition ZYXSAPP into the SIAM model

D.

Take on the accountability for deciding on the implementation approach

Question 3

The SIAM strategy for ZYX has been agreed:

-There will be a mix of new service providers and continuing existing service providers

-An external service integrator will be appointed

-ZYXS will provide the service desk.

-An agreement has been reached with OUTSCO to extend their contract to provide services to ZYXUK by two years

As key activities for the critical path to implement the SIAM model for ZYX, three parties must be transitioned into the SIAM model (listed in random order):

-continuing service providers

-the service integrator

-new service providers

In this instance, which sequence of activities offers the least risk to continuity of service for all ZYX companies'?

Options:

A.

All parties at the same time

B.

First the continuing service providers, then the service integrator and the new service providers last

C.

First the service integrator, then the new service provider, and the continuing service providers last

D.

First the service integrator, then both continuing and new service providers at the same time